Frank and his crew ( especially our mechanic John Munkes) are THE BEST!!! Fair, honest and up…read morefront! Small town service and small quality at it's BEST!!!

Horrific on many levels. Simple activities, like oil/fuel filter changes required numerous stops…read moreto correct things that were wrong. Highly recommended tires (Nokian), which had good reviews on line, but all 4 tires were mounted incorrectly - balance was off between .75oz and 2oz per wheel. One wheel had two different weights at 40 degrees off set. Felt like I was driving with square tires. Should have gone with my gut and visited the Pro's at Les Schwab - There are way too many options out there to deal with terrible service. You guys should focus on getting it right the first time and not apologizing during repeat visits. AVOID them.

I bought my daughter a car from Grove. We needed a car right away and found the perfect one. Sam…read morewas very helpful and nice! Their 3 month warranty was amazing. Everyone in the shop was very nice and they worked with us getting the car to perfect running order. Buying a used car is frustrating and Grove made it so much better. I will definitely recommend them and I'll definitely be back to buy another car from them in the future. Great customer service!

Wendi L. Vernonia, OR…read moreGMC Sierra 1500 Verified Customer Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4 10/06/2019 On site service center team We recently purchased a 2010 GMC Sierra. Check engine light came on and they gladly took it in to their shop and replaced the mass air flow sensor, only to have the light come on again before I left. Their lead mechanic let me go with him to drive it with their computer hooked up to the truck and was very helpful, kind, and knowledgeable. At that point, he recommended a new fuel pump, which they ordered that day. They installed the new fuel Pump and also found one of the spark plug wires was bad and grounding out as well. They replaced ALL of my plug wires as a courtesy! Not gonna lie, I was Leary about purchasing a vehicle here at first, but we are thoroughly pleased with the OUTSTANDING CUSTOMER SERVICE from their service center!!! The service shop manager and foreman are definitely going to help this place thrive! We would definitely purchase here again! Recommended

Found the perfect car! Great Price. No Pressure. Easy Fast. Accomodating. Best car buying…read moreexperience we have ever had, and that is saying alot! Highly recommend this dealership!!!!!!!

sales guy was nice, helpful.. although the Nissan we drove way pricey. Above bluebook value. this…read morecar was claimed to have gone through inspection by their department. The car first thing I noticed while on the test drive was oil pressure was very low! No oil light indicator. I turned around brought it back and let the salesman know. he said the shop would look at it and repair anything further. He called the next day and notified me the oil pressure sensor was bad and they replaced the part. inquired about a loan for the vehicle and they wouldn't due to price of the vehicle. At this point the hard inquiry exists on a car they knew wouldn't be eligible for a loan due to the asking price. my first experience here and most likely my last.

Dedication and strong conviction, with decent advice. Over many years Jim's repaired many makes of…read morevehicles, and they didn't mind working on older run down working trucks. On a separate note I have a long standing beef with an employee of Jim, Arron Musgrove. It so happens I was from the town of Gaston. Long story short Scotty and Dan Geiger had wasted Aaron's peppermint snapps liquor. Aaron returned after work, needing his liquor. Scotty was a few years older as with Dan, apparently they both framed me in wasting the liquor. But I didn't drink any. My dad gave Arron a twenty. It was all down hill with constant scapegoating and belittling. As well I was smeared as Hispanic or part Mexican. I'm not Hispanic nor Mexican. If I was I would embrace that and have more friends of that culture.

Jims automotive installed a timing belt on my car . When it was done I picked it up and brought it…read morehome I was happy to have it done I opened my hood to hear it run and look at it and I noticed 4 bolts sitting in the spots they go into on the spark plug cover . The bolts were not even hand tight . I was baffled and I thought ok I'll tighten those down and never go back to Jim's automotive in forest grove . Well I had that timing belt done April 22 this year 2024 . So driving home July 18 so less than 3 months later and I hear the worst sound coming from my engine . I wasn't going to have it towed to Jim's no way so I took it to a Japanese car specialist . He opened it up and the timing belt was shredded. They found a bolt that had come loose from the install that Jim's did . So I called the owner Jim and asked him if he would pay the other shop to fix what they did wrong and he said no . He did offer to fix the work but I told him no way will I ever bring my car back to them . When I spoke to him, he told me that sometimes when you take your car to another shop, they noticed things that the previous shop might not have picked up because of an extra set of eyes. I think this is total BS I should be able to depend on the shop that I take my car to in the first place, I expect my car to be fixed the first time if not the first time then maybe the second time but there's no way I would bring it back to them a third time. This is my experience with jims automotive and Forest Grove. I am going to be out a lot of money out of pocket because they did the job incorrectly. The first time the install they did did a lot of damage to my engine and now I am out of pocket just be aware of jims automotive if you have had good luck with them then that's great but this is my experience with them. They will not pay for another shop to fix it correctly and they will only fix it on their dime. If I bring it to them, I will never bring any of my vehicles to them. Unfortunately, this was a very bad experience. I don't know what I will do from here as far as trying to recoup my money back I have talked to a couple attorneys and we will see where it goes but be aware of jims automotive unless you want to take it back to them multiple times to make it right in my eyes you shouldn't have to take a car back to have it repaired multiple times because they didn't do the job right the first time I am going to upload some pictures and you can see the damage that has been done. I probably have bent valves. I'm probably gonna need some head work. It's probably gonna cost me around $4000, and this was all done because of preventative maintenance. I didn't even need to have my timing belt done at that time. The only reason I did it is because I had the money and I had about 15,000 miles before it was due. My car ran completely fine before I dropped it off to them the first time.

These guys are complete idiots. They act like classic car…read moreexperts far from it! Stay away! Super shoddy shop left-hand never knew what the right hand was doing. Would call for updates. They wouldn't even realize they had my Oldsmobile in their shop! Took it in for some top end work on my classic 69 Oldsmobile Other than the aluminum manifold that I purchased myself, everything they put in was as cheap as possible. After $8000 of work. Literally needed a rebuild after 24 months after their work. Terrible. Since I had to rate it, I gave it one star should've been a zero. If you're looking for a quality of mechanical shop, keep looking!

Took my kid's car here when the heater stopped working. They had it fixed in a day. It's worked…read moreever since.

I handed Rob and his team an electrical nightmare, and they handled it well. My 1995 Ford Bronco…read morewas experiencing severe loss of power with codes related to the fuel delivery and vacuum systems. Resistance and continuity were good throughout the fuel pump circuits. I replaced the vacuum lines and ran a positive test on the EGR valve, but my problems persisted. Another shop in the area recommended The Car Doctor given the age and symptoms of my rig. They started with a fuel injection service, resetting fuel trims and ignition timing. My truck rolled out of their shop running much better, but I was disappointed to find that my hood latch lever was bent out of shape. I will admit that the assembly had its quirks, but the mangled lever was unreasonable. Rob immediately responded with an apology and a gift card, on top of offering to repair the damage. I had already replaced the assembly since it was a simple fix, but the gesture was above and beyond what I expected. I could tell that Rob took it personally, and I was impressed by his genuine care for customers. Fast forward a week, no start. So I dragged my lazy horse back to the shop and they confirmed no spark. On top of that, the code reader was no longer communicating with the computers, which made us suspicious of the PCM. They traced out faulty wiring along the ignition system to fix the no-start condition. Yet the truck still stumbled over intermittent power loss and fuel delivery. Welp, time to take a pulse on the entire system with a breakout box. Taking care to eliminate the possibility of any ground, sensor, or other component issue, they zeroed in on the PCM. Rob not only gave me confidence in finding the culprit, but he found the cause in a slow leak from the windshield seal (I had recently gotten it replaced at another shop). I am grateful for his attention to detail as it has prevented a very expensive problem from re-occurring. Rob was a pleasure to meet - easy going and passionate about his work. He took care to thoroughly investigate my truck's condition instead of slapping on band-aids to mask symptoms. Diagnostics were honest and prices were fair. His team did great work on a complex job, and they took accountability for the minor issue I had with the hood latch. Two more things that stood out to me about this experience: when they diagnose your vehicle, they send a link to a comprehensive overview of what they see. This includes pictures and descriptions that are detailed but simplified for the casual driver/mechanic. And a big shout out to Sam, their receptionist! She was very friendly and professional through many stressful phone calls. Sam, Rob and Team, thank you for a great experience and for taming my moody Bronco! I will be back when the wrenching gets tough, and plan to bring any future vehicles to The Car Doctor shop for a trusted assessment.

A mechanic you should avoid…read more I was referred to this mechanic shop by a friend who owns a car dealership in Hillsboro. I was told he has extensive experience with the electrical systems of older cars. As I was restoring a 1959 Mercedes 190SL, this morning on July 11th, I naturally visited this place. The job I had was relatively small and manageable. It was only to remove the fuse box and two additional connections, each with only four wires connected to them, from my old wiring harness and replace it with a new, identical harness, one with the same color-coded wiring. I drove over 25 miles and arrived at this shop 10 minutes past 9 in the morning, where I was greeted by one of the workers. He said the owner isn't there yet and will come in about 30 minutes, and I replied, ' Okay, I will be back around 10 O'clock. Meanwhile, a truck arrived, and I was informed that it belonged to the owner. Rob came, and I, with a smile on my face, said good morning to him. His answer was, "Why are you here?" We open at 10 AM. I said, 'If you want, I can come back at 10?' He asked why I was there. I explained and acknowledged that this should be a tiny and easy job for him. At the same time, I told him that, as a restaurateur and chef, one of my former customers who has a dealership in Hillsboro had recommended him. He spoke in a coarse voice and angrily looked at me, saying, 'No, it's not a small and easy job. You grab a few ingredients and put them on top of each other, and then you call yourself a chef.' It is a tremendous job. And at the same time, he said we are not working on any car older than the 1980s. I told him that, less than a month ago, someone on your Google Business page reviewed that you worked on his 1970 Chevelle Malibu. This time, he said to write down what car I have so he will find me another mechanic. I told him what my car was, and this time he came to the door and asked me to leave, repeating that he would find another person for me and contact me. I wondered and asked how he would do it without knowing who I am or my phone number. Anyway, I left and the only impression I got from this place and Rob is that the color of your skin, your hair, and your accent play an essential role in whether he accepts you as a new customer and does business with you or not. If Rob had been honest and refused to do my job because it was small or he was swamped, rather than the way he acted, I would have thanked him and left without giving him any bad reviews. However, he decided otherwise. If I knew that, I would never go to this rundown mechanic shop.

I had the belts, water pump, pulley, fluid exchange, and a few other things fixed on my car by…read moreJuan. Him and Fries (yes, super cool name) were upfront about the work and pricing. I paid nearly half of what Acura quoted me. I just referred my mom to have her Lexus worked on. Super chill place, no "up selling", fast work.

Everyone was very nice, it appears they fixed the problems I had with my vehicle, so I am very…read moregrateful.

We were on the way to the beach on memorial weekend. My husband popped the passenger side tire. We…read morechanged to spare on the side of the rode then pulled to Les schwab, Jorge was super helpful when we get there. He looked at the tire and said he can fix it in 20mins. The service he provided was excellent. And that made our bad day turn around for sure! I highly recommend this Les Schwab. Not sure why people did not like it. But with our experience, we feel grateful to have someone be there saved our day.

Everything! They are always great! They have great quality of service! Their employees are polite…read moreand very helpful as well!

Took my Jeep into them, they actually did what they said they were going to do for the price they…read moresaid they were going to do it for. It didn't fix all the problems because I had to take it in and I gave them the code data I got from my scan tool. They found the problem in the engine using a borescope and the front desk lady told me I should get it checked out at fuel monkey who works on engines all the time. I did and the Jeep is on the way to working right. They cost a bit but their mechanics are alright, everything they said made after the years I have been working on cars myself. No scams and they give you paperwork to show you just what they are doing. Maybe one caveat they wanted 400 for a new car battery, I laughed and said no I can put a new battery on myself. They charged up my old battery anyways which was a nice touch. Kind of a small shop but they let me park my jeep there while I got a hold of fuel monkey to fix the engine. Good people or at least I think so.

The best place to fix your vehicle! Great value, great work! Very respectful and helpfulread more