5 STARS for Customer Service. Our Alternator went out and…read moreso we headed to our neighborhood Autozone. Yes, we called ahead but we didn't have the correct part #. Fortunately Rene at the counter was EXTREMELY Helpful with our project. Even though this location didn't have the part we needed Rene was great at tracking down the part at another location. Great service, Autozone team player and overall great customer service. Thank you Rene for all your help.

Ordered a water pump and was told I can pick it up after noon the next day. Went 2 days later,…read morerecords say it was there, but nowhere to be found. When back again the next morning, same thing. I asked them to order me a new and credit my credit card for the first one. He said I would need the part to refund you so unless you have it, I can't refund for that part. That was it, that's where he was leaving it and I should too. That must be a systematic problem because he knew at that moment he could not do anything.

Great service very friendly and they actually know what they are doing not like other auto parts…read morestores

Hands down the best experience I have ever had with any automotive supply store in the entire…read morecountry. My wife and I had our Motorhome breaks lockup just south of LA, CA. When every auto parts store couldn't even look up the parts I needed, AutoAid came to the rescue by sourcing them and having them in my hands in less than 24hrs. The experience the employees behind the counter had was unbelievable. Almost all were 20+ years in the business and it showed. This place has the power of a big chain store with the hospitality of a mom and pop shop. I rarely leave reviews. Auto Aid is the only place to go within a 300 mile radius of Lake Elsinore, California.

Beyond helpful and super friendly! Best auto parts store I've shopped at. I really appreciate the…read morecustomer service and decent prices

Went in when all hope was lost no one else could help me the owner got me the part I needed without…read moreany trouble saved me ! Very knowledgeable customer service was great ! I very much appreciate their help and I would highly recommend you stop by and check them out !

November 15, 2019 at about 5:35PM at Napa Auto Parts Store in Lake Elsinore, California. I went to…read morethis store to inquire about the lifetime warrantee of 4 Monroe shock absorbers I bought for my 2004 Dodge Ram Diesel 4X4 pickup (I thought I bought it 12 months ago) which were giving me so much bouncing when I hit road bumps or pot holes. The Sales Clerk (named Loren) asked me for my receipt for the 4 shocks I bought. I explained to her that I do not have the receipt and probably wont be able to provide it because I was told by the Sales Clerk whom I bought it from at that time , that I will not need the receipt when I want to exchange it for a new one, because the Napa store has a record of my purchase. She insisted that I will need a receipt to exchange the shocks for a new one. I was getting irritated and upset because she kept saying that I needed a receipt to replace the old shocks with the new ones. Inspite of that she kept calm, cool and real polite. I asked here if she can find my name to track down the receipt when I bought them. I told her I bought the shocks about 12 months ago. She patiently searched the computer starting from 12 months ago but didn't find anything. She kept trying to locate it up to 2.5 years ago of your record in the computer and found it. I was so amazed she found my receipt and printed a copy and gave it to me. She advised me to bring the receipt and the defective shocks and it will be replaced. Loren is an outstanding employee. She is efficient, polite and very professional. She is a great asset to your company. Please extend my compliments to her. Thank you. JGA customer.

Always well stocked, friendly helpful service. It comes…read morehighly recommended and highly appreciated.

I wasn't sure how to switch out my low beams and someone was able to assist me through the…read moredifficulty of one not fitting as easily as the other. I appreciate how regardless of my issue being hard I was helped till both were set up properly.

Some sales people just shouldn't work in auto parts retail…read more.. I called ahead of time and thought I was being proactive when inquiring about a specific spark plug. The female who helped me ( obviously not the sharpest knife in the drawer) supposedly placed them on hold for me as I was in route there to buy them. Low-and-behold, I arrived and she indicated that all spark plugs were misplaced and unorganized and blames her manager. Now why blame other people, just take ownership of your mistake and move on; no integrity! Needles to say, I walked out without spark plugs. Once again, quality service here is lacking. Go to AutoZone or Napa people.

Sound Source Motorsports installed a dashcam for me (one I had purchased myself). Front and rear…read morecameras. They did a fantastic job, very clean and professional. Way better than I could've done trying to figure it out myself. Sometimes you just need to pay for expertise, and they definitely have it. Excellent customer service.

I've been looking for a car audio business I can trust and I finally found it. I received excellent…read moreservice from Jose. I was looking for a dash cam and a small subwoofer for my Corolla. Jose gave me a few suggestions but he never pressured me to buy anything expensive nor oversold me any items. I ended up buying an Alpine DashCam which is excellent and a small in one subwoofer/Amp. Both items were installed "clean" and they work excellent. Sure I can find a dash cam cheaper on Amazon but I have it to protect me from a frivolous lawsuit in case of an accident. So I paid good money for an excellent piece of equipment that is meant to protect me I highly recommend them for any of your vehicles needs. I plan on having them install my digital plates here soon.

Jose was very knowledgeable and helpful and offered exceptional help with diagnosis of my check…read moreengine light and a solution for

Came to return parts that were not used. The store employee Hugo profiled me and asked if I speak…read more"English". Assumed just because of my appearance as a Latina women that I wasn't a US born Latina. I was extremely offended. Never have I ever been profiled in my life. What a poor representation of a company. Be careful of coming to this place they obviously profile Latinos. I would encourage you to not give them your business.

I never thought I would WANT to write a review for an auto shop, but Monica and Ray were so…read morehelpful, it became a MUST! I went in thinking I would have to spend hundreds on a part, but Ray gave me the options to make sure that the correct part and work was handled. For that, I will definitely give him my business when it comes to ordering necessary and potentially pricey parts. Thank you, Ray and Monica. Wish more shops hired staff like you two!!

I was put off when I first walked in because the two ladies behind the counter, saw me come in but…read morewaited to finish their conversation before they even said anything to me. She was very polite when she did. Perhaps they could finish their conversation once they helped me. I was trained that way with my first job back in 1986. Other than that, store was clean, and they had what I needed as well.

There is no tire center here. They don't sell tires here or do oil changes. They only sell car…read morestuff like oil or batteries but they don't do any car services.

This Walmart is a failure! Only two check-out stands and everything else is self check-out !!! Too…read moremany frustrated customers who are obviously inexperienced in self checkout since we don't come shopping to learn how to checkout!!! I'm only passing through so I hope I don't have to stop by here again !!! And u can't buy alcohol on self checkout!

Amazing Same-Day Service!…read more I highly recommend this junk car removal service! I reached out about having my junk car picked up, and they were able to come the same day. The process was quick, easy, and completely hassle-free. He was professional, friendly, and made everything so convenient. I really appreciate the fast response and great customer service. If you have a junk car you need gone, definitely give him a call! Thank you again for making the whole process so easy!

I have been using IE Junk Cars for years never has disappointed!…read moreAlways on time, very respectful, takes care of your property with no damaging removing the cars and very reasonable priced Will always use his service definitely give him a call!