We broke down on a four day trip north, AZ to OR. A /c quit working and a truck was making a…read moreterrible noise. We called Sutherlin Auto care from our hotel and they had us come right down. Benton assessed the problem and we needed a new compressor. He personally made a trip to the next town to get the part. About an hour and a half later, we were repaired and on the road again. The staff was friendly and very helpful. I couldn't say enough Nice complimentary things about the service that we received at Sutherlin auto care! We would highly recommend them to anyone in need of auto repair.

Excellent, prompt and professional service. We had an emergency with our vehicle driving through…read morethe area and were taken care of very efficiently and the pricing was well within reasonable. Thanks a bunch!

Service was great, price was lower than other places, done faster than expected, very pleased with…read moreoverall performance

Great place to take your car. Honest prices and friendly owner and staff. It's so nice to have an…read morehonest auto shop close to home.

Phenomenal family run shop with friendly and thorough service. Came in for an oil change and they…read moreworked on my Subaru with care, will definitely come back here for my next service.

Great service. Everyone is friendly and professional. They went above and beyond to work around my…read moreschedule. I highly recommend.

My review is almost two years late but I just found their business card and realized I need to do a…read morereview. So I was on a road trip from Phoenix, AZ to Seattle. Things were going smooth until we turned onto a freeway entrance and the axel of our car snapped and we were unable to move. First of all, the people of canyonville are amazing. Long story short, towing company recommended Bill's since they were the only ones near and open (it was around 6pm) We get to Bill's and they're so friendly. Quoted us an extremely affordable price and told us it'd be done by noon the next morning. Perfect! Doesn't stop there; since we are from out of town and have our cat with us, they personally drive us in one of their trucks to a near motel that accepts pets. We get in for the night, next morning we walk back to Bill's and the car is ready to go and it's 10am! All I can say is if I wanted my car to break down, this was the most ideal and smoothest situation ever and that is a huge thanks to Bill and his staff and also the people of canyonville. THANK YOU!!!!!!

We had a problem as we were towing our fifth wheel into Oregon…read more We got a hold the Bill's Towing, and they sent out Brandon truck 35 and he took care of us like family. He was friendly, concerned, kind, and answered any questions. But most importantly very Professional. If you ever are in need of a tow do not hesitate to use Bills Towing and maybe you'll be lucky enough to also have Brandon. He really helped keep us calm in this situation. Thank you again

On a Sunday they met me at the shop to repair my valve stem on my 5th wheel. I definitely didn't…read morewant to tow on my spare for another 400 miles. While all other places were closed they still gave an honest price for coming in while the shop was closed. I'm was very appreciative.

Super friendly and great service! No one around was open on a Sunday and they helped us fix a fire…read moreand ent us at there shop! Wonderful people ! Huge help ! Highly recommend!

Amazing, friendly, caring service ! I went again this year. My 2 experiences with the staff have…read morebeen great! Would recommend them to anybody. Many people in the Sutherlin and Umpqua areas share about their positive experiences at this location. Thank you for giving me advice on my brakes, tires, and other car issues. I feel I can trust you guys.

Wanted to charge to inspect and check out a vibration on a new vehicle as well as charge for tire…read morerotation to on said new vehicle I have been a customer of this company for years and the nickel and dime bs for me is done. talked to the manager he explained that it doesn't matter that I've been a customer for the bet 20 years doesn't make a difference time to find a company it does ‍ next sucks for a good shop to go down hill but it's in the water now car even has a bent internal valve stem causing a leak and warning light but they sent me in the road ‍ being a mechanic myself do better

I was between jobs and needed a wheel bearing replacement for my van. I needed it ASAP as I had a…read morejob interview in Eugene and needed to drive there. I took it around but no one could get to it sooner than a week. Luckily one of the shops suggested Dave at H.I.S. Automotive and Dave said he could get right on it. Dave was a gentleman. Honest and fair and kept in mind my financial situation with the bill. The work was solid and I'll definitely bring my van back to Dave in the future.

had my van towed to his with a no start problem they said it was fixed not fixed same problem this…read moreserves a warning to other's not to take there car's truck's or van's there they clearly do not know what they are doing

Guy was great. Starter went out stranding​ us at a rest stop far from home in oregon. Experience,…read moredid a great job had us on the road in no time . Appreciate the professionalism .

Have had several vehicles repair by Guy, front brakes on my Chrysler 300, Intake manifold gaskets,…read morespark plugs and wires on my Ford Explorer and oil change on my Chevrolet Pickup. All jobs were done to my satisfaction. As with any repair sometimes additional issues are found, in my case the Explorer Coil Pack (Spark Distributor) had a corroded post so that part needed to be replaced. He showed me the part damage which is what good Mechanics do. Thank you for your work on my vehicles.

Landon the owner, Talk me out of spending more money than I needed to.Gave me a great deal.I was…read morereal happy with his service, Highly recommend him.

He price gouged then suddenly wanted to charge for $50 more for labor and whatever he wanted for…read moremiles and when I shared my truthful opinion he talked crap so here it is the entire conversation. Make up your own mind. Thank you.