We have used Robert Rayl a couple of times in the past to repair our refrigerator. He completed the…read morework, but was extremely unreliable about returning phone calls, and showing up to the appointment. When our dishwasher recently needed repairing, we were hesitant to call Robert Rayl because we were unhappy with his service last time. We didn't know any other repairmen, so we called him and it took Robert two weeks to return our phone calls and come to the house to diagnose the problem. Then, he said he would order the part that was needed, and he would call when it was ready. Two more weeks went by, and still no phone call. He wouldn't respond to our messages. We finally got through to him, and learned that he didn't order the part! It will be another two weeks! We are now looking for a new repairman.

From the owner: Service & Repair that's Fair on All Brands…read more Here at Robert Rayl Refrigeration & Appliance Repair, we take pride in providing the best services and satisfying our customer needs. We show up on time, we never leave a mess. We specialize in appliance repair, heating & furnace sales and service, refrigerator repair & service, appliance service and much more. We look forward to your business and serving you. Contact us today.

I have had two interactions with Randy's heating and I have been very impressed…read more At one property, my furnace stopped working and Randy offered to come over at 8 pm to get it fixed. I told him we'd be fine until the next day. His crew came out to fix my furnace the next day and they were professional and courteous. Not only did they fix the furnace issue, but they also pointed out that my hot water heater wasn't properly vented and they fixed it right up. They were relatively quick and they knew what they were doing. The price on that job was very reasonable, compared to other local heating and air contractors. The second interaction was great. Random himself came over. He showed me exactly what the problem was and he even showed me how to fix it in the future. It took about five minutes and he wouldn't accept even a tip. He is a good business man and a genuinely nice guy. This is small town business at its best. Highly recommend Randy's.

Randy and his office staff make promises then completely forget they committed to any of it! Also…read morethey don't pay their own bills. Terrible company

STOP !!! right here ! this is the BEST appliance service and repair. They service every brand name…read more I called other companies and they said they don't work on certain brands. my neighbor had an appliance problem and had called this company and they were able to fix her refrigerator. She gave me Urgent appliance repair number. I called them in the morning they came out in the afternoon and had it fixed and running within 24 hours. Troy is knowledgeable and explained what the problem was. Troy makes your appliance his priority. Troy gave us a senior discount. That was a wonderful surprise. Great value for the money. They will be my first call for our appliances . THANK YOU URGENT APPLIANCE!!!

***Update!*** I was still having issues with my dryer drying…read moreall the way, even though it heats up now. So I texted Troy back and he got me on his schedule ASAP. He came out and checked everything and figured out that my vent was clogged from the dryer to my outside. So he spent two hours cleaning it out. And we could not believe the amount of lint that came out of that tube! It's no wonder my dryer overheated the first time. Troy went above and beyond to make sure air was getting through. Cleaning from both inside the house and outside the house. He even pulled out a couple of birds and a birds nest that had gotten in there. I'm assuming that's where our problem started. The culprits of the initial clog! But after a couple different problems and problem solving, Troy got it done!! He needs a raise after this one! And a good shower!

Spoke to Blake and he dispatched Chris who came out to the house and asked a few questions about…read morethe problem we were having with our fridge. He knew exactly what the problem was and went to work. In less than 45 minutes he had it fixed. No parts just labor. Kudos to Chris for his skills and knowledge sharing. A pleasant experience with Appliance EMT from start to finish. We will recommend them to others. Bob P.

I called and spoke to Blake explained my problem with my gas range. He gave me some suggestions to…read moretry. His suggestions worked and I did not need him to come and do a service. I really appreciated his honesty and helping me on the phone. He could've come over charged me a service fee. I definitely will call if I have any other issues.

Jerry quickly diagnosed the issues with my washing machine which I decided to replace rather than…read morerepair. Very professional and polite. Diagnosis charge very reasonable.

Jerry was exceptional. We had an issue with our stove and needed a repair quickly as we had guests…read morecoming to stay at our house. Jerry diagnosed and clearly explained the issue, was transparent with pricing, and quickly ordered the parts. As soon as the part arrived, he had us scheduled ASAP to do the repair. Not only did he fix the stove, he cleaned the sides and the flooring behind the stove (very much appreciated). If you have an appliance repair need, we highly recommend giving Jerry a call!!

The technician was quick and knowledgeable! The owner of the business came also and was very kind…read more My dad has dementia and I kept worrying about him getting in their way, but he took the time to talk to my dad and it really made me relieved to not only get good/ fast service ... but to get quality customer service. Thank you for the good work and for being kind, sad to say that's a rarity these days.

Amazingly fast (was able to come out same day) and fair prices. Thanks for fixing my dryer!read more

Baseline was exceptional!!…read more Quick response time. Actual person to puck up phone, not automated system. Alex was professional, friendly arrived in a timely manner. Explained everything to me before he started and as issues or a changed of plan arised. I will definitely be contacting Baseline plumbing to do other jobs around my home as they need updating. I highly recommend their business and service. I will be telling family friends and neighbors about Baseline. ​

would not recommend Baseline Home Maintenance. I contacted them through Thumbtack and agreed to pay…read morethe $99 diagnostic fee for them to come out and identify the issue with my dishwasher. The problem was a broken latch which I already knew. They then quoted me an additional $262 for the repair. The price seemed high, but I wanted to get the issue resolved, so I agreed to move forward. Keep in mind the part was $18 and he was there for about 15 minutes. Unfortunately, they were unable to fix the dishwasher, even after I was responsible for ordering the replacement part myself. When the repair still did not work, they agreed to only refund $80 of the $362, despite not resolving the issue. Instead, the only solution they offered was to install a brand-new dishwasher, which was not helpful. I am fine paying some money for their time and I was hoping for a fair solution. Overall, I was very disappointed with both the outcome and the lack of accountability when the repair was unsuccessful. I know there are more honest upfront guys out there who are not going to charge you a crazy amount when they can't fix the exact thing you paid them to do. So do yourself a favor and look elsewhere.

After reading the positive Yelp reviews for this company, I called and Shane came over the next day…read moreto work on my older Maytag washer that had a door that wouldn't lock consistently, making it difficult to consistently get a load of wash going. Shane tried to get it to work right without having to change the door latch, but it only worked for him sometimes, and I had very little luck getting it to work. Luckily, he had the part with him in case he needed to change it out, but he was very aware of the added cost for this part. He gave me a discount on the service call, which I appreciated, and the fix was well worth the price I paid. Shane also helped me by doing a cleaning cycle for both my washer and dishwasher, which was great since both machines were old and hadn't been used for a few years. I appreciated his skill and knowledge, as well as his concern with the cost of the repair. I highly recommend this company for doing a great job at a fair price!

Shane is very professional, knows exactly what the problem is and gets right to work on it. I…read moreappreciated his showing me the problem and how he fixed it. He charged about half what I've paid to other companies, and also fixed another issue at the house for no charge! I was so impressed that I shared his name and my experience on my neighbor chat, a neighbor hired him and had the same positive experience. It is so rare to find someone this committed to doing a great job and giving value for the money! I'm calling him every time! Wish he repaired other things. I'd never hire anyone else! 10 stars!!

I have used Dave's a couple times through my home warranty company. He is hands down the best! I…read morefiled my claim and within a couple hours Dave called and set up the appointment. He arrived right on time and found the problem within minutes. I would highly recommend him to anyone needing any appliance repair!

I had called numerous repair shops in the valley and didn't get a hold of any that I called. I left…read moremessages/voicemail at 3 different companies. 2 hours after I reached out Dave called me and asked about the issue I was having and set an appointment up for the next morning. He came and was very kind and professional. He got right to work and had it fixed and put back together in 45 minutes or less. What I really appreciated is how he explained what was causing the problem and possible reasons why, showed me exactly where the problem was at, and what he did to fix it. He also guaranteed his work for 90 days. I still have not heard back from the other 2 local companies I had reached out to. But thanks to Dave, the next day (today) I'm sitting heat with a load of laundry drying and the dryer is running smoothly. I thought I'd be without a dryer for days or longer. I'm so grateful that Dave was responsive and fast. I 100% will use Dave's Appliance Repair if I ever have issues with any of my appliances. And I would absolutely recommend him to anyone that is looking for appliance repairs. *** I also recommend checking Google Reviews on Dave's Appliance Repair as well.