I called Juan at Upstate Heating and Plumbing on Tuesday morning because my boiler was red tagged…read moreby the competition. The estimate given by Juan was significantly lower than any other companies, and he had 2 guys here by 8:30 am on Wednesday morning, by 8pm Thursday night the old boiler and all of the plumbing and wiring was gone, and a brand new, state of the art boiler was in place, AND we had heat in all 4 zones with unlimited hot water as well. The dedication of these men, and the quality of their work was amazing, as well as the professionalism shown to my family. I simply cannot say enough good things about this company.

Very affordable plumber. Made an appointment added extra work at the last minute and they were…read morestill able to accomplish all that I needed done. Will be using again. Thanks for the great service

Excellent plumbing knowledge and problem solvers. Not only did they fix the leak but made it better.read more

Very good service friendly professional answer all my questions and gave me advice for the future…read morewould recommend to anyone Tom Shanty Malone Ny

Extremely great service, explained a lot and helped me understand when I needed to have my tank…read moreserviced again. Called for my tank to be pumped and he was prompt in response and keeping the appointment time. Great value, currently waiting on the invoice to pay the $326 as agreed upon. Septic tank was pumped with a bit left to maintain it.

Ace has done a lot of residential electrical work for me over the last two years since I bought…read morethis 1935 house. Owner Tom Roberts personally did the first estimate before any electrical work was done. Prices are fair and work has never had to be redone because they do it right the first time. Fred & Burt did a lot of the work replacing old 2 wire outlets and upgrading the electrical panel and replacing and updating outdated switch arrangements. Because this is an old house with 1935 General Electric octopus-style overhead wiring configurations (not horizontal outlet to outlet) they had to figure a lot out using logic and troubleshooting. I had researched construction and design information about this house in a 1930's architecture publication online. These electricians figured out complex stuff that was not obvious or traditional wiring patterns. Owner Tom Roberts was a gentlemen, was patient, and took the time to explain anything that I had questions about, so I think the other review here that is very negative was written by a competitor who is trying to make Ace Electric look bad. That is dishonest. Additionally, Jada, the office manager, is efficient, pleasant, and takes care of things in a prompt matter. I would recommend Ace Electric to anyone.

Their owner Tom is completely disrespectful and extremely unprofessional I had an issue in my home…read moreregarding the electric, my home was built In 2017 and the manufactures of my home asked me to reach out to ace electrical to see if they could figure out what the problem is. Long story short ace electrical was trying to figure it out and then someone Other than Ace came to my home and fix the electric two days later. Needless to say ace electric created an invoice for the two hours of research which should be expected however I personally am not responsible for the invoice as it belongs to the third-party meaning being The builders responsibility as it was sold with a technical issue which they are aware of and are taking responsibility for. I had reached out to Scott from ace electrical to see if he can install two ceiling fans and fix some wiring which is wrong he agreed however the owner decided that he cannot come out to my home to do any work until the previous bill is paid for which is completely understandable however I never received a bill and unsure if the company has ever received one as well when I had told him that I did not receive a bill And did not have one he called me a liar that's when our conversation took a turn for the worst. Scott which is one of his employees just in for me on the phone that it went to the wrong address and that the address was just recently corrected in their system. I had told Tom that if Scott came to my house to do the work that I would provide him cash upon completion of the work As I am responsible and I pay my bills and I shouldn't be penalized for a bill that wasn't sent to me or a bill that I do not have And cannot give it to the appropriate party for payment. He then called me a liar again and said I just sent it out to you on May 24 and I repeated I don't have a bill and he said it only takes one day to get mail. What kind of person and what kindof business owner talks to a person that way? after I was disrespected I told him I wouldn't even want his company to do any work for me and he says I don't care I don't give a shit are you kidding me in a small town and not much competition do you feel superior to treat people like crap. Never in my life have I ever experience anything Like this Especially by the owner of the company just a pure disrespect and the mannerism of the owner is just unreal.Our conversation Was so rude and disrespectful that I really felt the need to create a yelp account and write a review of this business owner just because of his poor communication skills as well as his lack of respect for potential clients. Tom shame on you You can do better.

I highly recommend this company. The expertise and professionalism of Derek LaFountain was greatly…read moreappreciated, especially as a recently widowed senior. Strait-forward and honest communication throughout project from Derek and Nicole was great. I have a small home in an historic district that needed structural repair, new siding and trim, and other attention. Derek's willingness to approach the project in sections to help me determine affordability options was a great stress reliever. The quality of work, his team of professionals, and his willingness to help navigate the historic requirements and restrictions was amazing! They worked to schedule-as unpredictable Adirondack weather allowed, and kept in close contact to keep me updated. I had looked into using LaFountain Builds earlier, but when I saw the level of work they do, I was certain I could not afford them. Big mistake! You definitely get what you pay for! I wasted a great deal of money and time going with someone else first that wasn't able to do the work and made things worse. Can't recommend LaFountain Builds enough! My house looks new and historically accurate at the same time!

"We recently hired LaFountain Builds for an extensive renovation on our 1876 farmhouse, and the…read moreresults are stunning. Derek and his team demonstrated why they are considered master carpenters in the North Country. Their attention to detail is second to none--whether it was the precision of the finish work or the way they handled the structural elements of the remodel. They took our vision and elevated it, maintaining a clean, professional job site throughout. Derek was often able to make recommendations on upgrades such as insulation and wiring that will save us money in the future. If you want a contractor who communicates clearly and delivers high-end, bespoke craftsmanship, look no further than LaFountain Builds. We couldn't be happier with our 'new' home

Owner Parker M. and assistant Mut have been very professional, friendly, knowledgeble and punctual…read more We are extremely pleased with their work on our recent project(s) including garage door border frame repair/painting, basement window replacement and house siding repair. We have already an understanding to do work on our patio door steps after a new door is installed soon....which answers with a definite YES the question of "Would you hire them again?" Thanks, Parker and Mut!

I met Parker and his associate. Kind, respectful, funny, friendly, and they know their stuff!…read moreParker explained why my plumbing problem occurred. I took his card for future repairs, and to tell my friends they're the best! Thank you!

They showed up two days late, apppologized and did an excellent job Steve and hid helper…read more Take back our note of two days ago

I hired Tip Top to clean my chimney for 2023 and 2024. 2023 was fine. In 2024 they came mid…read moreOctober. they didn't go on the roof to clean the chimney cap because there was freezing rain, but still charged me the full $160. This resulted in poor results from my wood stove all winter. Finally, in mid January the stove was rendered unusable because the chimney couldn't vent the smoke. I called my wood stove supplier who sent their technician to assess the problem. He quickly identified the problem as a clogged chimney that hadn't been cleaned properly, and recommended I call the Chimney sweep back to fix the issue. I called the owner who gave me lots of attitude, no showed an appointment, then finally showed up the last week of February on the 24th. He immediately began telling me the problem wasn't his fault and that both I and the technician were wrong. He insisted his employees HAD gone on the roof to clean the chimney cap (an obviously false claim as it was completely clogged with soot and creosote). When I told him that wasn't true and nobody had gone on the roof he got extremely confrontational and started sticking his finger in my chest like he was going to fistfight me on my own front lawn. I fired him on the spot and told him to leave my property. He refused, followed me back to my car and continued accosting me. After several minutes of me shouting "GET OFF MY PROPERTY" he finally packed up his tools and left. By the time it is resolved this whole debacle will have cost me easily $600-$800, and my chimney STILL ISNT CLEAN! Do not under any circumstances hire this guy. He is unprofessional, impolite, argumentative, disrespectful, unaccountable, and potentially violent. I wouldn't even accept his work for free.