Unpretentious, efficient, quiet, super clean…read more Front of house staff were very welcoming indeed (nice being greeted with a West Country "my lovely"). Room is super nice - I upgraded to a Premier Plus room: sea view, larger room with desk and armchair and footstool, good bathroom with toiietries. coffee machine with pods. idn't eat at their restaurant, but breakfast looks good . DNot a super sophisticated place (but then Weston isn't): lots of families. I' ve stayed in older, more classic hotels here - and had breakfast - and this is much better value for money. Am fast becoming a bit of a Premier Inn devotee, especially of their Premier Plus rooms. As hotels chains go, PI is a really excellent and reliable product. Highly recommended.

A very nice hotel. Clean and comfortable with friendly staff. You have sea views and you are…read morelocated in the middle of the town.

Once of the best experience. The hospitality an environment was perfect for a first visit to…read moreWeston-super-Mare. Also, a huge thank YOU to the chef. I appreciate you accommodating my Keto diet for 3 delicious nightly dinners. I'll definitely be back on a future UK trip.

I have seen some disparaging comments on bookings.com, but I cannot see how any of them are…read morejustified. I'd like to respond to a few: 1. Lack of choice on the menu The menu changed every night, and there was also on the facing page a choice of standard items that were there everyday. Invariably on the changing menu there were a choice of three starters, three main, and three sweets. I think that is reasonable, given there are other choices too, which, as I say, does stay the same. 2. Children's menu was more expensive than the adults' menu I can't say that I found that to be the case, and the hotel were prepared, with some adult dishes, to do half portions, at half the adult price. 3. Never any towels in the pool area Whilst I was there they were constantly being replenished. I can only think it must have been a busy time. However, we were told towels were available, and what would it matter to ask for one before entering the pool? 4. The breakfast buffet was quite meagre Not whilst I was there. Plenty of choices of cereal, various fruit juices: tomato, cranberry, grapefruit, orange, and apple. Also, a selection of fruit cocktails: melon, grapefruit slices; I could go on. The hot breakfast had a tremendous choice. Most days I had the Traditional Breakfast, but on the last I had scrambled egg, done as I like it, and as I requested, with smoked salmon, which didn't appear to be farmed salmon. My wife came across the place by chance as our hotel booking was for the one next door. See a separate review for The Ormonde House Hotel. We stayed three nights. The children loved the pool. We had two double rooms. There are family rooms, but we were an extremely late booking. We were given an exceptionally low rate for the first night for the two rooms, and an equally good rate for the separate rooms for the other two nights. Given that we had walked out of the other hotel, I think we were extremely lucky to get any rooms, as nothing was showing up on the Internet, for what we wanted. The staff were very friendly, and some good-humoured banter. The host, Charles, was exceptionally good at making one feel welcome. Nothing seemed to be too much trouble. I agree with another reviewer on bookings.com: I will always use this hotel on future trips to Weston. I had one moment where I mentioned that I didn't like the roast potatoes. I still think, although cooked properly, are left to go cold and are then reheated. Nevertheless, Charles was on the case, and apologised if I was unhappy. When I came to my sweet, I ordered a dessert wine, but they were out of stock. However, Charles offered me another dessert wine (a more expensive one) by the glass, and full to the brim in a large wine glass. This was by way of an apology for the potatoes. How can you fault that service? I can certainly recommend the house wines both the white and the red: Sauvingnon Blanc, and a South African Shiraz. I think that the wine list is pretty inclusive, and at a price I have to pay in other restaurants. Charles likes his wines too, and serves them at the right temperature. If I wanted to be really picky, I would have preferred other brandies. Although I do like Courvoisier, I actually really like Hennessy or a Bas Armagnac. They have recently decroated the lounge, and dining areas, which looks very good. The rooms we stayed in were OK, but they are due to be refurbished according to Charles. I have to say wallpaper is not a good idea for a bathrooom. The bathrooms were roomy, and had a bath with a shower over with a curtain. There was no smell on the curtain; as I have found with some other upmarket hotels. The shower had a good pressure, and I was more than happy with the facilities. Did the children enjoy their holiday? Yes they did, and a good hotel makes all the difference.

I stayed here over Halloween weekend 2009 and it certainly was a great place for the occasion! The…read morerooms are massive and the decor is traditional but very fitting considering the architecture. The staff were very friendly, and did their up most to help in every way. High recommended.

I was in Cardiff for a conference and chose Riverhouse Backpackers as my choice...plus it was cheap…read morefor three days it was £60. It is run by a friendly brother and sister team. When they told me what room I was going in and it was all male....I was like nah! The were prompt to change and gave me an all female room. The did say keep bedrooms clean, so you knew you wasn't going to get a cleaner every day to change your bedding hence why I saw long stringy hair in my bunk bed that I had to pick off. I enjoyed the breakfast especially a paticular Peanut Butter I was raving to the owner about. It was from Costco! Obviously you get all sort of people- but mainly a young crowd. The have a cute small living room with plenty of choice if you wanted to watch a DVD! Also coming into the entrance of Riverhouse their are lots of information on what to do in Cardiff and the rest of Wales. I love the fact Riverhouse is near the River Taff and really close to the city centre . It was a pleasent stay overall.

This is easily one of the best hostels I've ever stated in. Clean, comfortable, affordable,…read morewelcoming, did I mention clean? Because it is hands down the cleanest hostel I've ever experienced. It feels like you're staying in someone's family home, only you are an incredibly welcome guest, rather than a paying customer. The fact that it's run by a brother and sister team may have something to do with it. The building is warm with modern bathrooms and showers, and plenty of them. The rooms have comfy beds, block out curtains and proper doonas, so there's no shivering under a sheet. There's free breakfast each day and it's an excellent spread; toast with every topping you could wish for, cereal, pastries, yoghurt, juice, and endless cups of tea and coffee. And the location couldn't be better. Right on the water, each window looks out at Millennium Stadium, so the city centre is just over the bridge.

This is a lovly place to stay the rooms are a good size and excellent cleanness and a good view…read morefrom every window. The staff are very helpfull and good with helpfull information about local places to go and see and vist and great days out for the family. Also there is a good near by play area for kids.

I have just returned from a week-end break at the Balmoral and boy was i disappointed. The room was…read morevery dated and dirty. The bathroom smelt of damp and has seen much better days. The door to bedroom had at some time been forced open and door frame was coming away from wall! I have rated it with one star as staff friendly and food very good. Had 3 children with me which was difficult as we had to wonder around for hours as hotel to depressing to spend time in. Think carefully before booking!!

I haven't stayed overnight here but we called for a meal the day before yesterday and sat in a nice…read morelounge at the front with views of the sea and pier. There is also a large number of tables and chairs outside. It was difficult to choose from the excellent large menu and there is a great choice for vegetarians too. There are plenty of 'roasts and classics', omelettes, burgers, 'fry-ups', wraps, sandwiches, panini, bagels, salads and delicious desserts (can recommend the lovely cheesecake and ice cream!) There's also a 'kids' menu'. Plenty of good coffees (including liqueur) and teas too, plus soft drinks of course. There's a wide screen TV on the wall which no one was watching but I'm sure is nice to have at times. The toilets were a bit of a 'let down' because they were shabby and needed updating. The disabled toilet is inside the Ladies Toilet which could be a bit confusing. A wonderful waitress served us. She was a foreign lady - European but don't know exactly where from (wish I'd asked her name) - and she could not have been nicer or more helpful; the kind of courtesy and friendliness which you get in so few places these days in the UK.

Nicest B& B ever, they were really nice to my kids as well. Would come back. Thanks for breakfast!read more

This is a lovely country house hotel hidden away. They are…read moreopen for stays and afternoon teas, lunch, dinner, etc. The best place for a wedding or even a romantic break. This hotel is maintained to the highest standars and is spotlessly clean. The owner is eccentric but lovely and could't make you feel more welcome. Nothing is too much trouble. This truly is a hidden gem!

I agree with 'mollie1771'. I was born and bred in Porthkerry in the 1950's and used to know the…read morehotel in its former days when it was the Old Rectory. Wonderful place to stay - food delicious and very good service. Makes a super romantic place and so handy for the airport too. Try it - you'll enjoy!

It's a nice day for a white wedding... ah, Billy Idol's snarling lips always materialise in my…read morebrain when I'm planning to attend impending nuptials. Well, the weather was very here and there, and the brand new Mr and Mrs P were certainly vigilant when it came to the British climate... August is an unruly month and popping their ceremony in a deliciously decorated room meant everybody was safe. Let me start by getting personal. If anybody is woman-problem squeamish, you might want to look away now, but really, it's not all that bad. You might as well know that when I arrived at this very pretty location, I'd left somewhat essential girl items back at my hotel. Instantly, I panicked. It's no fun being THAT girl at ANY party, as Carrie found out the hard way. My prayers were close to being answered with the machine in the bathroom, but when that was revealed to be empty, I almost cried. Thankfully, long story short, a very understanding female member of bar staff took me into the kitchens and stuffed my handbag full of freebies. Amen to sisterhood. "They were in First Aid?" the brunette quipped when I recounted the story over the phone. "How grim." Indeed. Still, free is free. Anyway, girl-emergency evaded. You can see why Batch Farm is such a popular wedding venue, one look at the website will tell you what they're capable of in terms of highlighting your big day and relatives of the bride and groom who were staying in the hotel itself assured me the accommodation was thoroughly deserving of its four stars. The bar staff were friendly, the venue was pretty spectacular (especially the main room which they'd decked out with canopies and lights like a marquee) and the food was very tasty. The only qualms I had were personal - the creamy lemony sauce that came with the salmon fillet was so sharp and rich it was almost overpowering, and I found a few bones which is a real pet peeve of mine... plus I've never understood that when these places get redecorated and renovated, the swirly, dated carpets remain. It adds far too much of a social club/service station vibe to a luxury environment. But again, the staff were soldiers that day, incredibly tolerant at the end of the night too when swaying guests were slurring about grabbing taxis. Congrats to the happy couple - and I'd certainly recommend this place for a wedding. The grounds especially are exceptionally gorgeous.

Booked a taxi to come home It was not explained to me that…read moremy taxi would cost 27 pound from batch to highbridge! DO NOT use APPLE TAXIS from the batch RIP OFF COMPANY !!!!?