This place was great until I changed insurance providers, they don't accept my new provider nor…read morewill they give ANY discount if you pay cash with no insurance involved. Back to Aspen I go....

The dentists here are awesome! Dr. Angie pretty much saved my life. I was so dead tired that I had…read morea hard time doing anything. Work was hard too. She sent me to get a sleep study and after that I wasn't tired anymore. The CPAP machine made it so I got the rest I needed. Had it not been for Dr. Angie I would still be struggling with sleep. I truly feel she saved my life. They are all very caring there. Any nervousness I had before going to them is all gone now. I enjoy going here. They really care about you! Terri Schmuhl

From the moment we arrived, everyone in the office was efficient, kind, and genuinely exceptional…read morewith our children, instantly putting us at ease. The space was clean and expansive and the entire experience--thanks to the warm professionalism and thoughtful attention--made what is often a dreaded trip to the dentist actually feel painless.

I have found the Buffalo office to be professional, kind and committed to going the extra mile for…read moretheir patients. I have a difficult dental issue and the dentist, dental specialists and front office staff have exceeded my hopes for care. Thank you so much.

Amazing care! The staff is compassionate and patient and genuinely kind. I have tremendous anxiety…read moreabout anything medical related and they are very thorough at communicating everything, making sure you are comfortable.

I went here to get a cavity removed & filled. Staff were professional, patient, and explained what…read morethey were doing. Their equipment is so precise, I didn't need numbing shots, just a bit of numbing gel. It went a lot better and quicker than i had imagined it would be, there was little to no pain. Even now, the day after, there's no soreness and I can't tell it even happened. Overall, friendly staff, they've got some cool fancy tech.

Great Experience- Both of my children go to KOALA Dental and have had a good experience. They…read moreexplain procedures and go over future outcomes. Very clean office and kind staff.

I took my 3 year old son to koala dental care in Buffalo to see Dr. Rao 2 weeks ago on Friday at…read more2:30 pm & I cannot say 1 good thing about the experience. Upon arrival my son was very anxious about being at the dentist, he began getting fussy. Once back in the clinic, the assistant informed me that x rays were requested at the appointment that day. I informed her that she was welcome to try, however I suggested my son would likely not be compliant. I'm not sure if that was taken as me telling her "no" to the radiographs but a no is clearly what was communicated to the dds. Dr. Rao came over and shamed me for 'not even being willing to try' I informed her what was said and at that point folded my cards and told her go ahead and do the X-rays. I watched as one of the assistants held my son down in a bear hug with her legs wrapped around him while the other assistant jammed bitewing tabs into his mouth. I am a licensed dental assistant who currently practices and I fully understand the importance of radiographic imaging and how they are essential for diagnostic purposes. However, given there were no clinical signs that pointed to concern there was no reason for the staff to use the measures of restraining my child and creating a traumatic first radiograph experience for bitewings that could have been taken at the next visit, once my son gained maturity. The only reason I even agreed to these x rays was the shame dr. Rao placed on me for "not agreeing" to x rays that I gave the go ahead on. Through out my appointment Dr. Rao gave me zero grace, my first exchange of words with Dr. Rao was her informing me that the reason my son is uncooperative is the TIME OF DAY which I scheduled my sons appointment. Early intervention of dental care is a top priority for me regarding my child so when there was a time of day that worked with my work schedule I jumped on it. If the time of day for any given age group (or individual) is not preferred, the front desk should be made aware of this and communicated prior to an appointment at bare minimum. I was not ever informed that my child was not suitable for an appointment at 2:30. It's never been an issue with ent, pediatric care, physical therapy or speech. I was not going to write this review until receiving the letter in my mailbox that I have attached to this review. To dismiss me from your practice due to your staffs lack of communication and me defending my words by correcting your misinformation is shocking to me. Even before this letter was received, I had zero intentions of returning to your practice. I will make sure that the people in my life never send their children to any of your practices. Do better.

Great dental care, never had any pain here even with several crowns. Caring staff and dentists with…read morea personal touch. Love how they care for my family and I.

I have complex dental issues but Dr Grean has always been great about addressing the individual…read moreconcerns and helping to form a comprehensive plan that makes going to the dentist something I look forward to doing. Plus, she and Pam are always so positive and welcoming!

Okay. Normally I wouldn't review health care professionals here on Yelp (it just feels weird) but…read moreI've *got* to give props to Dr. Dunn. Let me explain. I am a dental-phobe. That's right, I'm one of the millions of Americans who have a completely irrational and unfounded fear of going to the dentist. Oh, I still go, but it's an ordeal. Usually I don't sleep the night before, can't eat...you get the idea. So what's the big deal about Dr. Dunn? Two words. "Gentle dentistry." At least that's what they call it. In practice this means going realllly slow for people like me who are freaking out, having TVs on the ceiling to watch (with headphones), and--best of all--LAUGHING GAS. People, do not underestimate the power of the gas in alleviating your dentist anxiety. I no longer worry now because I know that when I get there, if I want, I can visit la-la land. Oh, and if that's not enough they'll actually prescribe you tranquilizers.

Dr. Carlson did not communicate effectively or help us create a plan, so I will need to find care…read moreelsewhere.

I want to give a big shout out to JayNae, a dental hygienist. She's professional and personal; I…read morejust love her! All the staff are great!

Amazing! After struggling for years to find the right prescription thru my previous Eye Dr, I…read morefinally have answers to the issue after one visit here. After getting rushed thru appointments where I had gone previously (for years), it was a pleasant surprise to have a thorough visit. Dr. was detailed and open to answering questions and resolution, providing several options to try and follow up on. Pricing was fair, staff was very knowledgeable, was greeted happily by each person I was in contact with. Will definitely return and tell others about this great place.