I have been bringing my 6 year old daughter to Gentle dentistry since she's been two. Due to the…read moreover abundance of clients they have, I am only able to get her in to be seen for a cleaning once a year, even though recommended is every 6 months. Most of all appointments went overall well. The dentists I have all seen, most of them I did not care for, but not enough to complain about. All of the dental hygienist have been wonderful. Today, my daughter had her yearly cleaning scheduled at 4:20Pm. I was unable to take her because I was scheduled to work, so I asked my mother to take her. My mother called me at exactly 4:34 (14 minutes after the start time of the appointment) very upset and in tears. She stated that when the dental hygienist took my daughter back, she said she was due for X-Rays, as my daughter has had them done there before. My daughter kept gagging on the bite tabs, because my daughter is only 6 years old, obviously she has a smaller mouth still. The dental hygienist only allowed two tries, then seemed frustrated and said "whatever I guess we will not be getting X-Rays done since she can't stop gagging on them" instead of starting the cleaning process of her teeth, she automatically went and got the dentist. When the dentist walked in he seemed fine with skipping the X-Rays. He then asked my daughter to open her mouth. My daughter was cautious with opening her mouth, due to just being yelled at because she kept gagging on bite tabs. My mom ended up getting up to go stand by my daughter to offer comfort and encouragement to open her mouth for the dentist. The dentist then looked at my mother and told her to step away from my daughter and sit down. My mom backed away. The dentist then proceeded to hold my daughter's head down into the chair and try to pry her mouth open with force. My daughter fought back and my mom ended up telling him to stop and get his hands off of her. He then stood up and threw his tools onto the table and said "I am not dealing with this or with her today. She can go see a pediatrician dentist." And stormed out. My mother grabbed my daughter and ran out of the office. By the time I was aware of this, the office was already closed. I did call and leave a voicemail. The office is closed tomorrow, but I will be walking into the office to demand an explanation on Monday and making it clear that this appointment will not be charged for because they did absolutely nothing. It clearly states on their webpage that they work with pediatric patients, but clearly hire staff that has absolutely no patience or sympathy. I am overly disgusted by the way my daughter was treated today, with force and no dignity or respect. I am upset as well that my daughter had to wait a year for a cleaning, and has yet to receive a cleaning. Please, if you are a parent looking to bring your child here, I beg you to go elsewhere so you do not have to endure watching your child be treated like a burden and with great force to hold her head into the chair and pry her mouth open. It is disturbs me the fact that someone who is in a caring, trusted profession has absolutely no ethical obligation.

Had an appointment for 10:30 am. Upon arrival I was told the appointment was at 9:00 am. I would…read morenot be able to be seen because they had two patients already waiting. Not sure if the miscues was on my end or thier end but I am about positive I repeated the information back and set the reminder while at the Hutchinson lication. I stated my gums were bleeding and iritated and I need them taken care of as soon as possible. Was told the best they could do was wait for a patient cancellation through next week. What bothers me about it was they are supposed to be a care provider and nobody cared enough to pick up a phone and make a phone call to see why a patient didn't make it in. The only thing I grecieved was an "I'm sorry" that lacked any sincerity as they clearly wanted the conversation to be over. At a minimum it was discourteous and showed a complete lack of professionalism. I left with the feeling that I was just a name on a paper and not a patient.

Amazing care! The staff is compassionate and patient and genuinely kind. I have tremendous anxiety…read moreabout anything medical related and they are very thorough at communicating everything, making sure you are comfortable.

I went here to get a cavity removed & filled. Staff were professional, patient, and explained what…read morethey were doing. Their equipment is so precise, I didn't need numbing shots, just a bit of numbing gel. It went a lot better and quicker than i had imagined it would be, there was little to no pain. Even now, the day after, there's no soreness and I can't tell it even happened. Overall, friendly staff, they've got some cool fancy tech.

Trisha and Dr. Walt always take the best care of me and my teeth. Trisha makes sure I am…read morecomfortable and informed while she carefully cleans my teeth and attends to my aging, delicate gums, offering suggestions and alternatives to keep them healthy. I am inspired to take care of both my teeth and gums throughout the day, so I can come back next time to get the best report possible for my overall mouth health. I started going to Dr. Walt when my now adult son got his braces off as a teenager and my current dentist couldn't get him in for a teeth cleaning for two weeks. Dr. Walt got him in right after his braces removal. I have been a teeth grinder all my life and I had ground down my teeth so there was very little enamel left. With the help of the team at RBD, I now have a beautiful white, strong smile.

He's the meanest dentist I've ever been to, and his assistants are the most stuck up women you…read morecould ever meet. I had to go to another dentist to fix his "work." Save yourself some trouble and go elsewhere.

The most pleasant dentist visit of my life…read more After moving to the area, it was time to switch from the dentist office I had been going to since I was a child. This office is convenient to my home. Making an appointment was easy. The waiting room was very cozy and welcoming. I visited for a regular cleaning and it was the most comfortable visit of my life. I didn't know it was possible to not be clenched an entire visit at the dentist. I had a great conversation with both the hygienist and the dentist and appreciated that they had such fantastic bedside manner. I felt cared for and appreciated versus like I was going to be scolded at the dentist which made this the most enjoyable experience ever.

I've been going to this same dentist for the past 11 years and it's been amazing! Everyone is…read moreextremely kind and friendly, and genuinely care about you. I would definitely recommend this dentist to anyone for anything.

From the moment we arrived, everyone in the office was efficient, kind, and genuinely exceptional…read morewith our children, instantly putting us at ease. The space was clean and expansive and the entire experience--thanks to the warm professionalism and thoughtful attention--made what is often a dreaded trip to the dentist actually feel painless.

I have found the Buffalo office to be professional, kind and committed to going the extra mile for…read moretheir patients. I have a difficult dental issue and the dentist, dental specialists and front office staff have exceeded my hopes for care. Thank you so much.

Dr. Jared was so wonderful! After breaking my bonding, I called and was able to be seen the same…read moreday. The entire staff was extremely friendly, knowledgeable, and beyond helpful. I'm so happy I made the call to Gustafson Family Dentistry!

From the owner: We take pride in offering state of the art dental care for your entire family. Our team has spent…read moremany hours in pursuit of continuing education at the best educational institutions, and we employ the best advancements that modern dental technology has to offer. We do this so that we may provide a comfortable and pleasant dental experience for our patients. We make every effort to provide the highest standard of care for all ages.

Had a very good experience there today, as always. I have been going here for years and highly…read morerecommend it. The doctors and staff are very friendly and very knowledgeable . There apts. are very timely. The facility is very attractive and clean.

From the owner: At Westfield Dental, our mission is to provide comprehensive dental care in a friendly and soothing…read moreenvironment, to promote excellent oral health for our patients.

I was referred here by a colleague and honestly love coming here! I've always been cautious finding…read morenew dentists due to the sensitivity of my teeth and gums but everyone here cleans my teeth well that I don't need to request a specific person. I've had cleanings, X-rays, and a filling done here and everything went as smooth as expected and communicated. Scheduling is easy and confirmation texts are greatly appreciated! Highly recommend coming here!

This dental office is one of a kind. Everyone is kind and caring which is a great thing but I hope…read morethat she will all get to experience Karina at the front desk like I did she is just a breath of fresh air and great energy. If you're looking for a great dental office this is the place for you!

Dr Norling is the kindest dentist you will ever see. She's genuinely interested in making you…read morehappy. Her work is amazing and while it took a long time (its a process!) it was all worth it in the end. I researched for dentists in Minnesota with the most cosmetic accreditation and training and found Dr Norling. Do your own research - she has the most in the state. She also seems reasonably priced for the quality of work she does.

I can't say enough great things about Dr. Norling and her staff. They are kind, experienced and do…read moreexcellent work!