Just went to Jackie Cooper BMW for my service and windshield replacement. Everything went great…read moreand my service advisor Maycie was awesome!!

Please go elsewhere for maintenance and warranty. This dealer doesn't care about customer…read moresatisfaction and only wants your money. My vehicle was returned to me not put back together. The dealer stated "I didn't give them notice." They were however able to bring the vehicle from the back lot to the front while I was paying for the diagnostic fee. I also inquired about the trade in price of my vehicle as the dealer had a nice Maybach on the lot I was interested in. The trade in price quoted to me was $50,000 less than retail value of the vehicle.

Great costumer care ! I needed work on my KIA, and…read moreaccording to (kalidy Kia ) I needed a new transmission and a boot. Something just didn't seem right, and I'm thankful for that, because I would have never know how bad they were. The guys here are wonderful people and honest! They found my problem right away and needless to say just as I thought it was not my transmission. I Highly recommend A AND A TRANSMISSION IN YUKON ,OK

This place is amazing! John & Heather were so helpful. John answered questions and help me…read moreunderstand what 2 other shops had suggested! Integrity is still alive! They even suggested a place for some general repairs I also needed. Thought I needed an overhaul, but they were able to replace our lead frame. Saved us so much time and money. Would recommend to anyone.

My 2014 Ford F-150 was having issues starting each morning no matter the outside temperature. My…read morecheck engine light had been off and on for the past three months. I replaced the battery, check the alternator and starter and they were both fine. Once started it would run fine for the day. I was recommended by a local shop in Midwest City to take my truck to Mike's Auto & Diagnostic in Del City that they had the machines and tools to diagnose my issue. I emailed Mike from his shops Facebook page and he quickly replied back and instructed me to bring it in the next morning. He has a very nice service manager that checked my truck in for service. The owner, Mike, met me and told me some of the possibilities that would cause my truck to be running so rough. He and his crew worked on my truck through the day and wanted to keep it overnight to make sure they had properly diagnosed the issue. I was able to pick up my truck the very next day. He ran a diagnostic of my Ford Software and determined that it has malfunctioned and a total software restore had to be done. I was very relieved that they determined the issue and solved the problem. My truck is now running smooth and the check engine light is off. I highly recommend the Team at Mike's Auto and Diagnostic. I believe they can fix about anything on a vehicle. I will be taking my other vehicles to them in the future. Thanks again. Jeff Midwest City, Oklahoma

Was charged $2700 for a repair, received my vehicle back in the same running condition, brought it…read moreback to Mike's the next day and was told it's not worth fixing. Took it to another shop who quoted me $2100 to redo the exact repairs that Mike's claimed to have completed. Asked for a refund from Mike's, which they denied claiming the work was completed as described. If a $2400 manifold repair includes missing bolts and exhaust leaks and burnt plug wires, Mike's is your place!

This will be my first time here and will most certainly be coming back in the future! I called in…read morethe morning around 9:30 I asked to bring it in around 1:30 and to hopefully have my problem solved by the end of the day and that's exactly what they did! The manager Double checked all work done and O.Ks work before leaving the shop! I had to have both of my U-joints replaced for my SUV, they were below the price of Christian Brothers and were nice enough to explain what was actually wrong with my car, and even how they took them out. (Also offered my old parts back) All in all simply impressed by this shop

I took my 2016 Mustang for a control arm repair, they charged me 500 dlls didn't change the piece…read moreat least what it needed to be fixed, took the car to my a friends car shop he checked and confirmed they never remplaces anything. I went back to ask for a refund and of course they didn't give my money back or fix my car! Stealing from people is not fear!!

My family has used Ken's since 1972. They have always treated us fair. An oil change cost more than…read morethose stay in your car places Ken's use only products recommended by the manufacturer. While others get you in and out in a few minutes Ken's mechanics inspect the undercarriage for wear and tear. My car has fewer than 8,000 miles and I still received the same under carriage inspection. Al Lindley

Communication was great and service was excellent Eric is a kind and thoughtful staff. May be the…read moreowner. Highly recommend this place for your vehicle needs

I was in search of an S90, and I found one at this dealership. Due to COVID, and me being from out…read moreof state, my I initial appointment was virtual. The salesperson, Jenna, conducted the appointment, and showed me every part of the car. I was satisfied enough to take a few hours trip to see and possibly purchase. When I got to this VERY clean dealership, Jenna enthusiastically met my family, and eventually took us for a test drive. She was fun, professional, and honest with me throughout the buying process. I've even called her with questions after almost 3 weeks, and it's the same personality! I recommend this dealership for their professionalism through the process, Jenna especially!

I have used Volvo's service department for years. In the last two years the service level has…read moredecreased, but I took my vehicle to the dealership to have it diagnosed anyway because of convenience and a gift certificate that would help to save money. I know that the dealership is expensive, but it is not normally more than $100 -$200 of a difference. I also had a $50.00 gift certificate that could be used towards service so I decided to see what they could do (they would not honor it because they said a diagnostic is not a service. Lol). The quote that they came back with was $1,000 more than other places I called for quotes. So I had to make the decision to go to another company (review on that company coming later). They charged me $129.95 for a diagnostic and when we went to pick up my vehicle to have it towed the hood was still open, the battery cover was nowhere to be found (later found in the back seat after talking to the service manager) and the car would not respond like it has been responding prior to dropping it off. Once I called to let them know that I would have to tow it to another facility the tech just didn't care. That is horrible customer service and will prevent me from going back there in the future. I need a new vehicle, I love the Volvo SUV and my experiences with this service department caring more about making money than great customer service has prevented me from wanting to purchase a new Volvo SUV. I know others that are also looking for a vehicle and I will encourage them not to purchase a Volvo because of the type of service that I have experienced over the years with them caring more about money than doing the right thing. To top it all off after performing a diagnosis and paying for it they did not provide the diagnostic paperwork. When I asked for it they said that they didn't have it. The foreman diagnosed it without doing all of the diagnostic checks. What??? So why did I pay for a full diagnostic if they didn't do a full diagnostic? That leads me to believe it was never done. Do not go to this place for service. It is a scam.

FRANK is AWESOME!!! 97 Ford 250, some CAT THIEVES…read more destroyed the exhaust on my ole pickup. Able to get me in the next day. Frank got my replacement exhaust, with new Flowmaster 50 Delta Flow muffler, done in less than an hour at a GREAT PRICE!!! My new GO TO for Exhaust work!!!

He did exactly what I wanted. Picked up the car today and he did it the same day and whatever I…read moreasked for he made it happen! Frank gets to work! Car sounds great id come back for my future cars and would recommend this shop to everyone! Serviced: 2008 Mercedes Benz S550

I came to my rating as an average of the two scores for sales and service. Sales is always five…read morestar; however, service department always underwhelms me. I've sent trucks in for repair that came back broken. When I look at the ticket, it says that they were unable to verify the issue. Unable to verify that the ignition was broken? Really? I didn't have any problem verifying that it was still broken when I picked up the truck. When I took the truck back, I asked the service adviser what the issue with the broken part was only to be palmed off on the cashier to explain to me what the service department did to fix my truck. Really? The service department isn't all underwhelming. The last two times I took my truck in for a repair, I was directed through the Fast Lane. Honestly, I felt relieved that I wouldn't have to go through their standard service advisers because I didn't think I could make another pass through there and maintain my sanity. The service staff in the Fast Lane are always very friendly and very interested in ensuring that I get my truck repaired correctly every time. They're also very good about keeping me informed about what's happening with my truck, which I sincerely appreciate. I'm fine with whatever they must do to repair my truck as long as they fix it and I don't have to make two or three trips back, but the communication with the dealership is always very nice because it allows me to plan more appropriately when the repair is complete. Honestly, the Fast Lane is the only reason I still use Reynolds Ford service. Were it not for them, I'd most likely find another dealer to service my truck while it's under warranty.

I Came for a diagnostic, didn't receive a call back in two days, call up to find out the diagnostic…read morestill hasn't been ran, pick up my vehicle but now with a disconnected radio and drained battery(both issues that weren't there prior). Service manager Tim said the techs "have no clue what happened." Go figure, wouldn't take any vehicle I own or company owns here. Extremely untrustworthy! Shows why this isn't a 5 star Ford....