I am so grateful for Hemler Family Eye Care. I have 100% confidence in Dr. Hertz, and all the…read morestaff. They are knowledgeable, courteous, and graceful.

We have been a patient with Hemler Eye Care for many years…read more The location is easy to find with plenty of parking. The entire staff is simply outstanding ! The Doctors are awesome, they do a really great exam and explain everything in easy to understand terminology using state of the art technology. They have such a good selection of frames and options and the staff are always accommodating to your needs, they explain your insurance coverages and work with you perfectly. Highly Recommend

I just drove here on monday for a confirmed appointment. No one is here yet all other businesses in…read morethis shopping center are open. It did snow yesterday. The site says open. I checked. I called after arrival... not even a voicemail message.... I received a confirmation text this morning.

I have had 2 recent experiences with this company. First, I arrived for an eye exam after waiting…read moreone and a half hours past my appointment time, I was finally told there were problems with there online system. Ya could have told me that when I checked in. So I left and scheduled an eye exam somewhere else. 2nd. issue I stopped in to pick out and order my glasses. Only one person was able to do anything. Although there were plenty of other reps.I had to keep waiting for her to be free to ask her questions, as well as every other employee in the store. After another hour of my time. I give up. Will not do any more business with Americas best

This was my first time to Pearl Vision. I was leary about going after reading the online reviews…read morewhich were not so positive. The two team members were very helpful and even stayed way past normal business hours. They were upfront about my investment, explained all options, and exhibited guest mentality from the moment we walked in to the moment we left. The next morning I called back to change my order and Cheryl took care of it with no problem. Cheryl just called me to inform me that my glasses came in early and are ready for pick up. It's nice to see a customer centric business...very rare in health care.

Do not use this place if you can avoid it. Especially if your company uses VSP. They no longer have…read morea dr. In house, everything virtual. So they won't dilate your eyes, send you somewhere else when and where it may not be convenient. Plus they put a hold against your VSP account so you have to get your new glasses there or wait until the following year.

nice staff... nice glasses...not alot to say about a eye glass store. .... spine tingling near…read moresighted fun was had by all...she had me at...look at the screen...

I have been a patient if this location for many years under quality optometrists until MyEye Doctor…read moretook over. I had received an extra box of right contacts before MyEye Doctor took over. So I called in to order the left contacts, I was told they couldn't do that without an exam. I explained that I had one and just needed the one box. The tech seemed to understand and said she would give me 2 contacts on hand and order the rest. I picked up the 2 but never heard back on the rest. After 2 months, I called in to pick up the rest. Only to be told by the tech yourself that she couldn't order because the system said I already picked them up. Since my prescription expired, she would not order without an exam. I understood that but I will never again trust what My Eye doctor's staff promised. They do not follow through on their orders.

I am very happy with Dr. Hockman. She explains everything clearly. Answers all questions and does…read morenot rush you through. Have been going to her for 6 years and very satisfied with my care.

Doc and staff are awesome and always pleasant. Highly recommend them for your eyecare.read more

There's one good thing about this optician: Dr. Burr, the excellent optometrist. So go here for an…read moreeye exam, but skip everything else about it, and make sure you get Dr. Burr. The staff generally seem only semi-competent, and are bewildered by the software they have to use to do anything. They have no sense of prioritizing tasks. I had an appointment with the substitute optometrist who schlepped in late from her lunch hour without explanation or apology, like this was a totally cool thing to do.

Unbelievable with this place you go in and your expectations are high because it's one of the…read morepopular facilities and Hanover SMH it's unfortunate because I kept giving them a chance their office is super busy so you have to sit and wait on the phone forever just to get an appointment and then I get an appointment to see about Lasik obviously I was explained in detail since I'm over 40 I need the CLE so I was like okay so doctor quoted me a price and he did tell me he's not sure but he told me it was about $6,000 so I go back for my consultation already scheduled my eye surgery for both eyes and then I was told about $18,000 big difference but I got it the doctors don't really do that their doctors so I accepted it I'm not going to get the surgery moved on and then paid all my fees and I was like let me call in and get my prescription so I can just get some nice fancy glasses since I can't get the surgery again dealing with their phone system it's a horrible phone system and then you sit on hold forever , I asked for my prescription to be emailed I was told it's going to cost me $40 unbelievable! I am very disappointed in this facility I will not recommend anybody to go there I will suggest that they go out of town somewhere else it's a shame because I really liked the facility I felt comfortable with the staff just a couple things I was upset with as I'm in the customer service business also and that would be the phones, plus why charge somebody for a prescription when I'm a client or I did the eye exam and my insurance company paid for that plus I had to come out of pocket unbelievable?!

From the owner: May Eye Care Center is Pennsylvania's premiere center for Cataract Surgery, LASIK Surgery, Dry Eyes…read moreTreatment, LipiFlow, LipiView, Cataracts, Macular Degeneration, Diabetic eye disease, Glaucoma, Laser treatments. Call today for a general eye exam!