This place is great. I had a dental emergency and they went out of their way to come back to the…read moreoffice and schedule a last minute appointment for me. Dr. Motaref is very friendly and caring, he definitely helps keep you at ease. There were a couple guys working on the office, I think installing cameras, and even they were ridiculously nice. They also had great things to say about the doctor.

These guys are awesome! Over 20 years of neglecting my teeth (and you all know why)... I had to…read morehave a root canal done on my first visit. I wanted the gas or yank the tooth so I could be done with it. Dr. Motaref explained in detail each of the procedures with consequences and outcomes. Fearful (grown man), chose the root canal, no gas. I felt nothing, not even the shot. My next visit was a cleaning. The last time (5 days ago) a tooth extraction, and again felt nothing. Each visit I was kept informed of what to expect while they were working on my teeth, sometimes in stereo :). After each visit I was informed of care, what to expect, and what to avoid. I have at least four more visits to correct issues, but not as extreme. Then it will be routine visits after that! I think their receptionist does all of the insurance footwork and has it on paper for you. Check in and phone calls, she is a warm receptionist. The hygienists are energetic, talkative, and some times sing with the background music. Dr. Motaref is not only professional but displays a bedside manner we would hope for from our own primary care physicians. They all make the visit stress free, almost enjoyable... come on now, we are talking about the dentist. LOL

Teeth cleaning was good. Only concern is that chair was lowering too far above my head over 15…read moreminutes. Little woozy after move back up after the completion of teeth cleaning.

Though we have been longtime patients of Dr Todd, I am no longer convinced he provides the best…read morecare for my family. My daughter went in for a filling on a front tooth and a week later the tooth began greying and is now in the process of dying completely. It cannot be saved. Not only did they not accept responsibility, they didn't provide any solutions. My beautiful daughter no longer smiles with her teeth in photos and we don't have the funds for an implant to replace it. It was explained as "bad luck" and the tooth was already dying. I have pictures before and after the visit...the visit and his work absolutely caused the tooth to die. I gave them another chance after that and was told I needed to see a specialist for a root canal. I went to the specialist and was charged $175 to tell me the XRay must not have been read correctly and I didn't need a root canal. Most recently I went in with tooth pain, and was charged $90 and told he couldn't help. They didn't offer medication or any solutions for my pain and again referred me out. It breaks my heart to have to leave a bad review because office staff are mostly great and I've had a relationship with Dr. Todd for 15+ years, but my experiences lately have me seeking another dentist. We won't be back.

Incredible experience. Everyone I've met there is kind, thoughtful, professional and considerate…read more They do great, thorough work at a fair price. They remembered me and details about me after first visit. Best dentist I've ever been to. Would not go anywhere else. - Robert Puig

lovely practice. friendly and professional. they gifted me a little pumpkin, and he's happy!read more

Please don't go here. The front desk staff is always kind but I should have trusted my gut on my…read morevery first visit. I was sitting in an exam room waiting for the dentist and overheard a conversation amongst staff/drs talking poorly about a patient in a very innapropriate and rude manner. It made me pretty uncomfortable but I have really bad dental anxiety and getting there in the first place was a big step so I wanted to follow through. That day I needed a root canal and two crowns so it was a very long appointment. I felt left in the dark throughout the way and Wendy was not super friendly. Not rude but not comforting either. After that I had to make two appointments for cleanings and a cavity. They messed up my appointments and the hygienist almost numbed me on the wrong side, I explained that I had a cavity needing filled and it needed to be the correct side for the numbing. She switched sides and finished. She was also not very attentive or kind, super rough and not gentle while working in my mouth. Today I went back for my third and final appointment. At reception, I reminded them about the cavity and they said it was on the other side, and I said so should that have been done last week? They completely missed it. I was upset and flustered; I have a lot of anxiety around this, and was informed I could get it all done today but that my entire mouth would have to be numbed. It was so traumatizing last week when she gave me the shots that I was shaking after. I decided to suck it up and just get it done and be done with it. The same hygienist from the week prior, Anastasia, came to take me back and asked how I was doing, I was honest and told her not good, and told her why, she decided instead of just apologizing and understanding, that she'd rather argue with me about what happened. I've been so uncomfortable every single time I've been in this office and I finally decided that was enough. I'll find somewhere else. To be honest I'd rather drive an hour to my old dentist in my old town than ever go to this office again. All of this to also say that the way they price things and charge you for things feels pretty scammy, or maybe they're just way overpriced. Another reason I should have trusted my gut on the first day. STAY AWAY, Find someone who will be nice to you while they drill holes in your teeth. Find someone who won't talk shit about you in front of other patients. Find someone who will numb you in the correct location. Please.

I appreciate the quality of service, teamwork and professionalism…read more I highly recommend them. Maxine

I've been a patient at the North Kansas City Dental Group since childhood, and my experience has…read morealways been positive. While I've primarily seen Dr. Busch, I've had the pleasure of working with several hygienists over the years. Currently, Joyce is my hygienist, and she truly stands out as the best of the best. Joyce ensures that every visit feels like a thorough and rejuvenating cleaning. She provides detailed instructions about the specific areas of my mouth that need focus and sets clear expectations for improvement by my next appointment. There's nothing more satisfying than hearing her mention the progress I've made in brushing and flossing since my last visit. The entire team at North Kansas City Dental Group exemplifies professionalism and care, from the skilled dentists to the welcoming front desk staff. I typically don't write reviews unless I feel strongly about a service, and I genuinely believe that the quality of care here merits recognition. I highly recommend checking out the North Kansas City Dental Group. They not only enhance your smile with their exceptional dental care, but they also offer a range of other services that can improve your overall health. Trust me; this is truly the best dental care provider.

Cheap. New personal are new dental students and don't know or care how you feel. Pain is there…read morenew approach.

I was recommended by a coworker and was able to get a new patient appointment within a few weeks…read morejust based on personal availability. I had a 7a appointment but was not able to go upstairs until 7 due to the building. They sent paperwork to fill out prior to the appointment, unfortunately there was a typo so I had to fill it out when I arrived. After I was left in the waiting room until about 7:35 which was slightly frustrating since I had a 7a appt time. Aside from the those things. I was very impressed with the friendly staff and Dr. Jackson was awesome! Friendly, gentle and kind! I ended up needing an additional appointment which they were able to fit me in the next day! Overall, pleased!

I did not know what to expect when I entered this office! Well guess what?? 100% kudos to the staff…read moreand to Dr. Johnson! If you walk in with a frown, you're definitely leaving with a smile! The staff is so, super nice, caring , and super efficient!! I recommend this place 100%! Y'all ROCK!!

Very accommodating, efficient and friendly. First class Operation…read more Willing to help you on a moments notice.

I use an HSA account to pay for an office exam but for some reason this dentist office is unable to…read moreprovide a normal receipt that has the basic Type of Service, Code, Tooth and $ Amount listed in the receipt. First, they sent a statement, which is not a receipt. HSA requires an individual receipt with the Date of Service for the charge, the Type of Service and the $ amount...so they denied my charge because a statement is all of my dates of service. Then I tried to get a receipt for just that day's service. Instead, they wrote the Charge Amount in the Description section and then added a personalized note on the bottom describing in high detail what happened during the appointment. I was told by HSA that this is why they are denying their receipt (too much detail). They just want the basic Type of Service noted (as it shows on the statement description), the Date of Service and the $ amount. This office refused to fix the receipt so now I have to pay out-of-pocket for this procedure. This is not the first time I have struggled with this office. They can't seem to handle billing or anything a normal office does. They've even sent claims to my insurance that didn't even happen to me...this is just one of many examples of poor professionalism and service from the office part of that facility over the last 20 years. While I loved Dr. Murray, she has retired so the one good thing that was there and kept me dealing with the office issues, is gone. No need to return.

All I can say is WOW! This is not even my dentist office (but I will be switching to them). I had a…read moredental emergency Thursday night (leading into Labor Day weekend) as my front left veneer fell off. I called that night asking for an emergency appointment. They called me at 7 am the next morning and got me in at 11am that day (keep in mind- I am not even a patient of theirs). The dentist was great and re attached my veneer after numbing my mouth. He educated me on future complications/what to avoid/what to watch for. His assistant was wonderful. I have had no problems since (knock on wood). The next day (so Saturday), the same gal who called me at 7am called to check on me. The best customer service I think I have ever had in my life. Again, I will be switching to this office. I cannot recommend them enough.

I had a great experience at my new patient exam and cleaning. Both my dental hygienist and dentist…read morewere fantastic. They were very thorough, paid close attention to detail, and took the time to explain everything clearly throughout the appointment. I really appreciated how attentive and welcoming they were, and I left feeling very comfortable with the care I received. I'm very happy I chose this office!