My child attended this daycare for over a year, beginning in the infant room and moving to the toddler room. The teachers in the infant room were quite committed at the time, though I believe they have all left now. Once she transferred into the toddler room, things went downhill quickly. The facility was very dirty (both my husband and myself physically saw roaches in the facility), there was constant turnover among staff, and we regularly had no clue who would be taking care of our child when we picked her up. I know this isn't uncommon in the daycare world, but the subsequent daycare and now preschool we have used have had very little turnover.
There was constant noise and the place wreaked of urine and feces. Again, I understand this is a crowded daycare but our other places have not had the same sort of issues. I would also regularly find my daughter drinking out of a different child's cup or with an unfamiliar pacifier in her mouth. Again, I get it. Kids do this kind of thing. But we weren't okay with that and have had NO PROBLEMS with this kind of negligence at our other care providers. When we informed the owner we would be leaving, she was very rude.
Of course, everyone has a different experience and I typically stay away from Yelp reviews because I know it can harm businesses. However, I felt compelled to write about this place as the care of your child is of the utmost importance. I get the impression that the longstanding owners do a brisk business but do little to reinvest in their buildings or staff.
One last note; there has been an increase in crime in the area surrounding the daycare. This is obviously not the daycare's fault, but a warning to those unfamiliar with this section of West Little Rock. I believe there have been several fatal shootings at the apartment complex on the road running next to Darnall within the last two years.
If the owner(s) would like to contact me about this review, I would be happy to discuss my issues further. read more