I have been a client at Rinnova Skin and Body Center for years for various services, but I will not…read morebe returning due to my experience with hormone replacement therapy under Dr. Rastegar. I went in for estradiol pellets to help relieve a few menopause symptoms. At a later visit, while describing new symptoms, Dr. Rastegar discovered and acknowledged she had forgotten to prescribe progesterone, which is a necessary part of this procedure. She inserted another estrogen pellet before addressing the issue, and added a prescription for progesterone. Once I started taking the progesterone, for the next few months I experienced heavy bleeding and painful cramping, ultimately requiring an ultrasound at my own expense that showed a thickened uterine lining, which is a documented result of receiving estradiol without progesterone. When I raised concerns about the prolonged bleeding, discomfort, and the initial oversight, the response was dismissive and framed as "just a risk of HRT". Dr. Rastegar held no accountability of her oversight, nor did she offer meaningful support. Hormone therapy requires careful management and follow-up. That standard was not met in my case, and I want other women to be fully informed before seeking similar treatment here.

I have gone to Rinnova on several occasions for expensive treatments and have always had a nice…read moreexperience with the providers. However, this company has left a very bad taste in my mouth and I can't recommend them. A while back, I had tried to get appts for a treatment, but was forced to late cancel twice due to me contracting covid and then my elementary aged daughter contracting covid, once I had a cold sore and they asked me not to come in, and once because I am a displaced elementary teacher and was asked to teach last minute. As a displaced teacher, it is crucial to be available so they will call you again in the future. Rinnova charged me for these late cancellations, which was okay. I understood they were not able to fill that slot regardless of what had gone awry for me. It was a short string of bad luck when I've never had issues with coming to my appts there in the past. For my last appt, they told me it would be no problem to reschedule but that if I canceled one more time then they would not be able to book me in the future. I of course understood this to be the agreement and so I accepted the substitute teaching job for the day and rescheduled, and honored our agreement. Everything seemed fine. I just tried to schedule the same procedure a year later. I intentionally waited until summer so that any substitute teaching assignments would not conflict. After booking my appt, Rinnova called me to say I am not welcome at their business any longer, despite having come to the last appt. It is so disappointing to see a business not be understanding about two conflicts due to covid and the plight of a displaced educator. I honored our verbal agreement which they proposed, and they retracted it a year later; and over the phone, made me feel embarrassed and shamed for it.

I've seen Sharon several times for facial treatments. She's the best I've been to in Boulder/Denver…read moreover the last few years, and I will keep going back to her as long as I'm here. I've been to a few other places with good reviews on yelp, but felt like I didn't get my money's worth. I have acne-prone skin that started freaking out when I came to Colorado. Sharon's extractions are excellent! At first she asked me to buy lots of products, but now she'll work with me to try to get the most out my limited budget. I haven't had problems with booking appointments like some of the other reviewers. I also usually make my appointments first thing in the morning or as late as possible, which has been working well for me.

After having been traveling for a couple of weeks, my skin was on shut down mode. You know the…read morelook, no amount of makeup can mask the exhaustion airplane and multiple time zones that surface as fine lines, reminiscent of a road map! So, I popped into this salon for a facial with Gabrielle and voila.....relief, only better. The spa carries a solid line of products that are really suited for dehydrated skin (ahhh, Boulder is dry), plus there are as assortment of services for the entire spa experience. Gabrielle is a skin expert and not afraid to take command of your face!. I left feeling refreshed and satisfied that I had found a perfect source for med spa services when I'm in Boulder.

I went in with Ashley Goldie for a microderm and I am blown away by not only the results (wow, my…read moreface feels SO smooth) but also by her knowledge and guidance on what to do about my intense dry skin. I loved the results and am definitely a regular now.

Ashley is very knowledgeable in skin and I highly recommend her. I saw Ashley for a facial because…read moreI had very congested pores and she used gentle yet powerful products to help soften the oil and reduce pore size. When she did the extractions, she was so thorough and gentle! I wasn't in pain like I have been in other places! She's so good with extractions!!! Her hands soothed the tension away when she did the facial massage and the arm and hand massage. Before the facial, my skin appeared very dry with large pores and afterwards, I had a wonderful hydrated glow with minimized pores. One facial and amazing results, I can just imagine what my skin will look like in three months. I'm so excited to have started this journey with her and to see the improvements on my skin. I was so relaxed after my treatment that I didn't want the facial to come to an end!

Really great experience receiving my first scarlet microneedling procedure with Dawn at Skin Bar…read moreMedSpa. Dawn was so gentle, took the time to get me fully numb and comfortable, and went above and beyond to help me with my skin concerns. It has only been one day and I'm already thrilled with the results! Beautiful facility, excellent customer service. HIGHLY recommend!

I had a lovely hot stone message by Marrisa. She is fantastic. She listened to my concerns and…read moretargeted the areas that needed extra attention. It was very relaxing. I felt so much better after her treatment. I highly recommend you put yourself in her hands "literally ". You won't be sorry.

This spa has absolutely changed my life, I've lost 30lbs in 2 months and feel like a new human…read morebeing. The staff is amazing, helpful, and very insightful. I listened to what they said and it worked magic. The grind continues. You guys are amazing. -Karis

This placed seemed a little odd to me, no ambience music, no bustling employees, not much…read moredecoration. That was until Miriam told me they had just moved locations recently. Unlike other waxing spas where they give you a cloth and leave the room to de-robe and lay on the table, the technician stayed in the room, and there was no courtesy cover cloth. As soon as I was situated on the table Miriam got to work, the wax was a bit warmer than I would've liked but she listened to my feedback and changed the temperature as soon as I mentioned it. She was kind and held a nice conversation. She has great rates and works very fast. Although I started off uneasy in my experience here, I left out confident that I would be coming back for future waxes with Miriam.

Austyn is the best esthetician I've been to in years. I followed her from her last salon because I…read moredon't trust anyone else to take care of my brows. She's very personable and caters to my individual needs which is very refreshing from previous salons I've gone to. I'm very protective of my brows so I'm glad I found someone I can trust who makes the waxing process quick and pain free to keep my caterpillars under control!

I cannot say enough good things about Symmetry Skin Studio and Austyn - treat yourself to an…read moreexperience here and you will have no regrets. I have recently seen Austyn for dermaplaning and a facial at Symmetry Skin Studio and have been getting product from her for years. Austyn is a service specialist. In no way have I ever felt pressured to make a decision or buy anything from her but rather feel educated and empowered to make the choices I feel would be best for my skin. She offers guidance and knowledge, is honest and cares. For my first experience with dermaplaning, she confidently walked me through the process and put any nerves I had to rest. She was clean, meticulous, thorough yet gentle and efficient. As for the facial goes, it was by far the best facial I have ever received. Austyn took her time and I swear has hands of an angel and delivered heaven straight to my face. Austyn is engaging, kind, and interactive but is also respectful and quiet creating the perfect environment for self care.

Sharon has been doing my lashes since 2016 and she always does an amazing job. She knows what will…read morelook best to not make my eyes look heavy and they always look super natural. The studio is super clean and everyone is really nice and professional. I won't go anywhere else!

I think the quality for this establishment has gone down. Since last year, I've gotten quite a few…read moreprocedures done here: Facials, microdermabrasion, and waxing. So yes, I'd say I was a regular here. However, I did not enjoy my last two procedures here. I just had a waxing procedure done today. I realized that my esthetician started rushing me. Some of the wax hadn't fully cooled before she started pulling. I've had several wax procedures done before and I've never had someone pull while the wax was still warm. I didn't want to assume she didn't know what she was doing, so I didn't say anything. She proceeded to tell me that she was rushing, because "she had another client." Anyone who's had wax done before knows that it can be painful if the wax the doesn't set. Customers want to feel cared for, so if you're rushing me for someone else, why am I paying for this service? Instead of confronting my esthetician, I called into the front desk just to notify her of my concern. I don't think it went well. She proceeded to remind me that I was late to my appointment so that couldn't lead to the esthetician rushing. Seemed more like we were going back and forth than trying to understand each other. Yes, I admit, I was 5 minutes late -- but that really isn't a reason to rush a procedure. Front desk even started to argue with me about how late i really was. I'd really like better communication next time if being 5 minutes late was a big concern. But don't rush services I'm paying for. The front desk employee asked if I wanted a refund, I refused because that's not the point of my calling in. Nonetheless, I paid for my service and tipped my esthetician fairly. But I'm never spending money here again.

I went to Liz Nielsen several years ago for permanent makeup, while she was at Liquid salon. She is…read morea medical esthetician and now has her own spot in the Blue Lion Suites. She offers many more services, under a medical director. I had a plasma fibroblast pen treatment. Liz has the BEST prices that I found! She also offers facials, red/blue/yellow light therapy, laser treatments, RF microneedling, and fat removal. Her own skin is absolutely gorgeous! Liz is calm, friendly, professional, and very soothing during painful treatments. She's skilled and competent, and I plan to see her again for future treatments. She did my lower eyelids and upper lip with the plasma pen, and provided medical-grade numbing cream before the procedure. I numbed myself at home. She didn't provide aftercare cream, but did provide a full set of aftercare instructions. This was not a problem, as Liz recommended Aquaphor. Protocols vary among practitioners. Liz takes more of a simple, effective, no-fuss approach. I also like the fact that Liz doesn't upsell or push other products and services. If you ask what can be done for a particular problem, like forehead creases, she will tell you what she can do for them. She is now in suite 401. I have pictures of my face, but chickened out and removed them. However, the plasma pen burns are neat and professional :) I may or may not add before and after pictures at a later date.

I just had to write a review. I will be 70 years in a few months and people always guess me around…read more50 years which I know is in part to the great work Liz does for my skin!! I have been going to Liz regularly for almost three years now. She is the best. Professional and a very knowledgeable clinician. She keeps my skin looking wonderful and well hydrated with routine care and treatments.l do a number of skin treatments; micro needling ; skin toning; and PRP facials to name just a few. Liz also does my dermal fillers and Botox to my face; which looks so good and not an overdone look. Never any bruising or soreness...love.... love. My face looks so natural but yet gives it a boost of looking fresh and some years younger... Liz looks at your face much like an artist approaches their work and does what works for you!!!!! She explains each step along the way and any aftercare needed for your treatment. She goes over and beyond; which is hard to find nowadays. Liz is the best! I love the appearance of my skin now!!