My health has improved greatly since going to Hillman City Medical Center for a couple years now…read more Dr. Thuy Do has been especially insightful and proactive in helping me manage long-term wellness rather than just treating symptoms; and attentive, always taking the time to listen and tailor care to my specific needs and my well-being as a whole. At 70 I am healthier now then I was at 50. The staff is courteous, efficient, and they remember your name. I have recommended the practice to my adult daughter, and she too is impressed by the thorough and supportive care provided.

Very neat clinic in the Hillman area of Seattle…read more I normally get my annual visits done at the PolyClinic. My doctor called out and they wanted to schedule me three months later. I called Hillman City medical to see if I could have an annual visit/labs done. They scheduled me for the following week. I went in and to my surprise, had a very thorough initial intake/work up done. Labs were done right in the room versus me heading to a lab and waiting to be called. I was only expecting my usual cholesterol and metabolic panel labs. I reported eczema and coughing during the middle of the night. I had a steroid inhaler prescribed for my night coughing fits I had ever since my COVID infection. I had been finding myself coughing every week or two since catching COVID as an awakening call in the middle of the night. I had many restless nights from the intense, successive coughing and each time, I tested negative. After two months of inhaler use, I haven't had a single coughing fit. Amazing. For my eczema, I had tacrolimus prescribed. I stopped picking up my medication because my insurance restricted the drug to prior authorization only and had been using steroids for eczema flares. The clinic was able to quickly appeal insurance and I was able to pick up the medication. Aside from thorough work up, the part I thought was neat was Dr Đang Do went and discussed my coughing fit with the other physician. Having one doctor is great but when they share their knowledge amongst each other, even better.

Dr. Karmali is the best doctor I've ever had, and I've had great doctors in the past. I visited her…read moretowards the end of last year as a new patient and she spent about 30 minutes getting to know me before checking everything that I asked her to. She made me feel comfortable and relaxed every step of the way, talking me through everything. Dr. Karmali is extremely kind, attentive, gentle, humble, and calming. She went to UW Med School, so extra points for that! Another cool thing is that Swedish uses MyChart, an online personal health record system where you can see your medical history, appointments, messages from your doctor, etc. Strangely, when I called to make an appointment, the receptionist said that Dr. Karmali did not have any openings until January 2015. However, when I went online to MyChart, I saw multiple openings between now and the end of the year. I ended up making an online appointment with Dr. Karmali for early December and cancelling my phone-made appointment with another doctor at Swedish. I am so excited to go see Dr. Karmali again soon!

Dr. Karmali is by far the best doctor I have ever had. I found her at Swedish Downtown on 4th Ave…read more(she's still there) when I first moved to Capitol Hill in 2008 and even when I moved down to Puyallup, out of state, and then back again (now live in Tukwila) I continue to keep her as my primary care physician. After my motorcycle accident in 2009 Dr. Karmali checked up on me and worked with my medical records from Harborview to continue with my pain management care. To this day she still works closely with me on this care and has been very good at keeping an eye out for my health and well being and continues to work with my pain management doctor at Harborview. Dr. Karmali set me up with MyChart (available to all Swedish patients) when I moved back to WA and through that I am able to discuss issues with her without having to make an appointment to go into the clinic (I'm already there enough as it is!) and she is quick to get back to me usually same day but definitely within 24 hours. She even responds on her days off and to me, that is complete dedication and proves just how much she cares about her patients. I have recommended her to a couple of friends and they love her as well. Dr. Karmali is very knowledgeable and caring. If she is unsure of something she will investigate the issue to ensure that you get the best possible care. She is just an amazing doctor and an even more amazing person.

Used the automated system to cancel my first appointment with Dr. Waterman - 3 days before my…read morescheduled appointment (On Monday - my appointment was Thursday). Clearly the system didn't work as I got a form letter regarding my 'no show'. However - what really upset me was the personalized note I received at the bottom of the form letter: "We are very busy in the clinic and need appointment slots for other patients. We appreciate that you not make appointments you can't keep" It was signed by Dr. Waterman - not sure if she or her office wrote the note. Either way it was in bad form to write a shame note at the bottom for a new patient. I will definitely not be seeing her/or anyone at pacific hill if this is the way they treat new / existing patients. Their systematic mishap/bug results in a personalized nasty gram? Not that their office cares as they are so busy. Its hard enough to find a doctor, let alone one you can trust - not going to trust someone who felt the need to shame me before meeting me- or doing their homework that their systems were down. Pretty sure that is why Form Letters exist - to avoid someone writing their own personal feelings and making customers (because its America, we pay for treatment) angry or feel as though they can't entrust the individuals in who we place our most intimate needs.

Dr. Waterman was recommended to me by my former boss when I needed a new doctor, and both my…read morecoworker (at the time) and I both ended up seeing her... so our entire office was getting treated by Dr. Waterman. For good reason! She is friendly, very intelligent, and I feel comfortable speaking with her about any concerns or questions without it being awkward. It also helps that things are explained in ways that make sense, not in a bunch of medical gobbledygook. Sometimes she is a little hard to schedule, as she is obviously very busy, but she is competent and definitely someone I would recommend.

Provider was good, billing needs work. They billed me the entire about rather than applying…read moreinsurance deductible when I stated this was in accurate. They came after me with a collections. They now see the error after doing a 3 way call with insurance.

Today was the first time I've been to this facility. I didn't know where to park but there's a free…read moreparking lot across the street from the main door. In the garage, it cost money but it's pretty reasonable. Less than $3 if it's under 2 hrs. I was there for a mammogram, so when you enter the facility, no need to check in at the main door, just follow the sign to Mammogram and check in with the front desk there. Once inside, the tech, Terry walked me to the locker room, gave me a hospital cape, and told me to take off my shirt and bra (if I take off my pants, she's going home. Haha) and put my personal belongings in the locker then head to the waiting room. After that, she walked me to the room and showed me the positions to take the scan. Terry was really nice, friendly and pleasant. The experience was not as bad as I thought. The level of care was superb. I was expecting the worst since I read another Yelpers experience before coming. Almost had me cancelled the appointment but I'm glad I didn't. Terry explained the process and what to expect so I was pretty grateful for a good first time experience.

My doctor (dr Robert cook) was very unprofessional. For the last almost 2 years I have an…read moreundiagnosed nerve issue that affects my whole body's functionality and when talking to him he was VERY dismissive and kept talking over me and focused on other issues I have. He told me "sometimes these are just things you have to live with" and "have you tried alternative medicine" also he was 10 plus minutes late making our appt even shorter. My current health issues have destroyed my life in every way and every day is a battle, I just want to be better again.

My experience today has me rethinking I want this place to be for my primary care. I went in for…read morelumps on my neck, which Ive had for over two years. Most likely theyre lingering lymph nodes. But because of pain that I'm experiencing from them, I wanted to get some imaging done to confirm that it wasnt sinister. The doctor I went in to see was not my PCP, but another doctor. She poked around my neck for maybe a minute and decided she couldnt feel anything. She was clearly rushing me thru the entire appointment and trying to get me to agree with her that I didn't feel anything. Despite me telling her I definitely did feel the lumps, she proceeds to pull up a Google image search to show me the anatomy of the neck, as if I cant recognize the difference between how my own damn neck feels on a regular basis, and as if I havent done plenty of searches on my own over the last two years about the possible diagnosis. It was a completely condescending mess of an appointment, and I want the doctors here to understand something: Your patients are with their bodies 24/7/365. You will never know our bodies as intimately as we do, especially not when you're rushing us out in under 10 mins. If you're not feeling up to doing your due diligence as a doctor, stay home, because its about the same difference for your patients. Most of your patients are living in poverty, myself included. If we take time out of our potentially multiple job having scheduele, you need to LISTEN to us, not just what you percieve of our bodies. I absolutely believe if I were not poor and went to a physisian who sees wealthier patients, I would have long ago gotten a basic ultrasound for my symptoms. I feel like these doctors have barred me from basic medical care, and I am already doing research on other doctors, who are more respectful and willing to spend time with patients instead of rushing us out.

I will have to concur with the other reviewers, Dr. White is an awesome doctor…read more I have been going to Polyclinic for almost 8 years. Dr. Tomberg was my doctor at the time and he was just amazing. Sadly he left to start a practice closer to home and that left us patients wondering if there will ever be a doctor that would be as kind, caring and patient as he was. And there was! Dr. White! I tried one doctor before Dr. White, I don't remember her name but I did not like her. She was cold and dismissive and I just noticed she is no longer there anyway. I was starting to look for a family doctor elsewhere, but thought I would give it another try since I was still seeing Dr. Zook (dermatologist). I finally saw Dr. White for a general check-up and he so warm and friendly when we met. Although he is a guy doctor I feel very comfortable with him and that's not very common. Dr. White is very thorough it seems and his explains his diagnosis in lay terms so I understand what's going on, he even goes as far as drawing pictures. Anyway, I'm suddenly wondering if I should even post this. Once people get wind of awesome docs like Dr. White it starts getting hard to see him. But he totally deserves all the positive referrals!

Dr. White is great, I came in with a bunch of questions and he was very patient in going through…read moreevery single thing and recommending possible courses of treatment. He has a very calming demeanor and made sure that the not-so-fun parts of the annual exam was done quickly and with as least pain as could be managed. Overall I am a fan :)

Dr. Spence is attentive, approachable, and professional, with excellent bedside manner. She takes…read moretime to listen, explains things thoroughly, and makes our appointments feel unhurried. I trust her completely as my primary care physician.

What a wonderful doctor. So caring and knowledgable. Really takes her time with her patients. Very…read morecool alternative options too. Ashleigh (front office) is amazing. Always got me in for same day appointments when needed. Husband, kids and I all went there. We have relocated to California and one of the only things I miss is Dr spence and Ashleigh.

Dr. Johnson is an amazing doctor and an all around decent human being who is caring, nurturing ,…read morepatient and a great listener!! I have never found another clinic and/ or doctor that has treated me with as much respect and understanding as Dr. Johnson. Also... she always has the best referrals to help you!

Wow. Just, wow. Dr. Johnson is amazing. I came to Dr. Johnson with a whole list of issues I have…read moreand she patiently listened to each one and we came up with a plan together. She really listens to her patients and trusts their instincts with their own bodies. She said something like, "you have been living with your body your whole life, you know it better than I do, tell me what works and we will go from there." It feels so good to be heard. She goes above and beyond, truly, from finding the cheapest place to get prescriptions for her patients to acting as therapist and listening to your grievances about life. I never feel rushed or silly or dramatic like so many other offices make people feel. Her office hours are convenient and I am always able to get an appointment asap. No more booking check ups months in advance!!! Thank you Dr. Johnson.

I have been coming to Dr.Miller my whole life. He even went out of his way to make it to my birth…read more He really takes the time to listen to your concerns and gives you the best possible solution. He really knows what he is doing. He is easy to talk to and he genuinely cares about his patients. Good with kids!!! I would recommend Dr. Miller to everyone looking for a good family doctor!!!

From the owner: We are a team of family physicians, medical assistants and staff dedicated to providing you and…read moreyour family with the best primary care medical services possible. In addition to in-person care, we also offer remote telehealth services. With our proprietary digital health devices, we look after your vitals, understand trends and what impacts your health over time, and provide lifestyle coaching to help you achieve your health goals.