So being a gentleman of a certain age, there comes a time when the doctors begin to recommend a…read morecolonoscopy. Just one of those things Men and Woman go through as we hit that 50+ area... It's not a fun time going through the preparations was a drag, but the hospital staff all included handled the visit exceptionally well! The procedure itself was simple and painless, the anesthesia provided was quick, effective and had no lingering effects, I awoke feeling great and ready for coffee.. I would recommend this group, to make this not so fun procedure painless..

Totally unacceptable ! Had blood drawn for testing oct 10th…read moreat the maple st Danvers location before They closed and all the could do was talk about leaving , took my blood , next day on the 11 th get a call that they are sorry , but the samples never got picked up , the go to another location and I need to go back to draw more blood ,I recall a gentleman leaving wile I was siting waiting to have blood drawn he was clearly leaving with the samples , so why would you draw samples from a patient knowing the transportation for the samples was leaving right now before you took the blood! anyway I'm like I'm all set with waisting my time first of all , second , why would a go back to a hospital that clearly is incompetent, called the administrators office and they said a manager would get back to me and offered me a gas card ! Are you kidding me ! never did get a call back ,I called the administrators office again spoke with Marcia, which clearly didn't much have any concern at all ,told me they take this kind of thing Seriously, I told her I don't think you do , then told me a would get a call from the manager , got nothing , someone is not paying attention !!!! Bottom line is it is the Administrators responsibility for everybody under them and I got no satisfaction at all , Maybe I'll get a call after somebody reads this review if I was the administrator I would be completely furious and people would be getting fired ! If they gotta mess up something as simple as a blood sample can you imagine if you needed a heart transplant I wouldn't bring my pet there never mind human ! Not happy at all , I will not be ignored , wrong guy !

If you are struggling with suicidal ideation or mental health concerns- DO NOT GO HERE. I am a…read morehuman trafficking survivor with severe CPTSD. I was treated like a dog, and lesser than the staff- especially by the security guard Lucas (Fabio). They did not even allow me to call my federal agent I spent 5 days being lied to and neglected without sunlight. Mentioned security guard was anything but trauma informed and should not be working in that unit let alone that hospital. I came in for safety and left more suicidal that I came in with. People started calling missing persons reports on me until the Deputy of Beverly PD & Beth Israel's PD came to make sure I was still alive as they wouldn't let me call my agents. How I was treated was inhumane and I left with a boxer fracture. Even the representative from Beth Israel told me "if you ever need to go to the hospital go to Salem". *mic drop*

I took my mother here twenty minutes after she'd experienced two seizures. We sat for seven and a…read morehalf hours with no treatment, surrounded by varying levels of pissed off patients. There were no ED rooms or even hall beds, so my mom got her vitals taken, an IV put in to draw blood, and then sent back to the waiting room for the duration. Same deal with all the other patients. The big TV was on the Discovery Channel equivalent of COPS the entire time so the room was stuck with a 50 inch TV with a bunch of aggressive cops and prison guards yelling at people and chasing down and tackling people on body cam footage - not exactly soothing or good for a room of people who essentially couldn't leave. The ED tech did her absolute best to manage expectations, but we never saw a doctor. We saw a PA 2am who basically agreed that the instructions we got from the on-call neurologist six hours earlier were .... fine. If we wanted to wait and get a CT scan, it would be easily another 4 hours. So we gave up and went home, untreated. Their Press Gainey score in the email request for review the hospital sent was conveniently worded so that there was no way to say "wanted to be seen by a doctor and never saw one."

This is a review for the gynecology office. I was seen in-person at Lahey Peabody by Corinne Prigo,…read moreNP and Dr. Michelle Gruttadauria. Both Dr. Gruttadauria and NP Corinne were extremely kind, empathetic, skilled, informed, and went above and beyond expectations. I would absolutely recommend them to any of my friends for gynecology care. Corinne was also willing to see me same day after my previously scheduled appointment was cancelled by another clinician, which was so amazing.

I trusted Dr. Lobo to repair my broken heel after she assured me I would regain about 90% of my…read morefoot function and return to a normal life. The reality was devastating. After surgery, my foot was left crooked and I developed a large open wound that was never explained to me. She put a cast over it without telling me anything. When I returned to have the cast changed and finally saw the wound, I almost fainted. No one had warned me about it, and at one point it was close to becoming necrotic. I had to stay in bed for two months because of severe swelling and fluid. Instead of receiving support, I was treated as if I was being dramatic while I was clearly in extreme pain and dealing with serious complications. I later learned that a screw had been placed directly through the middle of my joint, and I ultimately needed another surgery to try to correct the damage. To this day I am still suffering the consequences. I have difficulty walking and constant pain that now affects my legs and back. This surgery took away the active life I once had. Based on my experience, I do not recommend Dr. Lobo at all.

Brought my son here specifically for the eye doctor. I love the check in process! They have kiosk…read morewhere you stop and checkin, verify your info, and then proceed to the waiting room. They have baseball cards for free for the kids in the lobby. There are also vending machines for drinks and snacks. In the waiting room for ophthalmology, they have TVs and books for the kids(they can take a book home). The wait was brief and the doctor called us in herself. She was super nice and explained everything. The exam rooms were nice and clean, the exam was done efficiently, and I liked that the doctor spoke to my child as she explained everything and didnt just do the exam blindly.

Always a great experience at this satellite location! I have been here for radiology, neurology,…read moreand GI and had nothing but exceptional experiences. I feel so blessed to be able to get the best care in the world, just down the street from our home! The doctors, ancillary staff, and techs are top notch and SO SO great with working with kids. A true gem.

This morning was my first visit in about 2 years maybe, and it started off good enough. BIBA…read more(brought in by ambulance) where I was immediately given a hospital bracelet, EKG, blood works, and fluids. That was when it ended, I was shooed off to the waiting room around 2:30 AM, and as of 5:00 AM I am STILL sitting here with a mini fluid vial in my arm with no sign of a doctor or nurse to see me. I'm angry, exhausted, hungry, and just want to go home. This place is awful and possibly the worst hospital in the world, they don't care about you, just want to get your money and leave you to rot in the waiting room.

The quality of the medical care was excellent. If you need to interact with Case Management…read morebeware. Their communication is POOR. They are focused on the bottom line but not the patient's wellbeing. It is certainly not a patient + case management effort.

I love the North Shore Birth Center. Really…read more For the first half of my pregnancy, I was going to my OB (who is fabulous!) because I wanted to make sure I was not going to be high-risk, etc. But from the beginning, I knew that I did NOT want a hospital birth so I was planning on switching from my OB at some point. I just wasn't sure to where. I debated back and forth between homebirth midwives, the Cambridge Birth Center, and the North Shore Birth Center. And ultimately, I ruled out homebirth just because my insurance wouldn't cover it (something that really really pisses me off). I went for a meet and greet night at the NSBC and they had me at hello. From 20 weeks on, I met with the midwives on a regular basis. They were all super friendly, and by the time my due date was imminent, I had met with all but two of the midwives at some point. A week before my due date, I went into prodromal labor and spent 12 hours there before things stopped progressing and they sent me home. But the midwives with me that night were so incredibly supportive and helpful, so I knew when the real thing actually happened, I'd be in good hands. They even called me a few times during that week to see how things were going. The following weekend, I found myself back at the NSBC, this time in active labor. Luckily I was once again with the midwife with whom I felt most comfortable, since I had met with her more often than the others. I got to the NSBC at 2:45 a.m., and by 11:15 a.m. I had myself a baby. The midwives who attended my birth were absolutely wonderful and I couldn't have asked for a better birth experience. They really helped me have the birth that I had envisioned for myself. It was a very difficult experience, but it was rewarding and I felt on top of the world by the time things were over. A few days later, I ended up back in the hospital because of some serious post-partum complications, but again the midwives were so wonderful. They visited me every day, answering my questions openly and honestly, and they never let me feel like I was alone during the most trying period of my life. I feel so lucky to have had my daughter in such a positive environment with such fabulous women at my side. And if I ever have another child, I can't imagine going anywhere other than the NSBC.

My wife and I just had our first child (a daughter - 6lbs 15oz). From a husbands point of view, it…read morewas such an amazing experience I have to let others know. Part of me wants to just keep this place a secret so we can go back and not have to worry about crowds but if I did that I wouldn't be able to sleep at night. My wife, prior to going to the birthing center, had seen a midwife closer to our home in western, Ma. Not comfortable with the place we were going we started to search out another birthing center that was encouraging of natural births. My wife really wanted to do a home birth but I was personally not fully on board with that and our insurance wouldn't cover it. After searching all over we found the North Shore birthing center. A reason it took us so long to find it was that it was over an hour and a half away from our home. Upon calling, the person who answered told us that others had driven further and that for a first child it shouldn't be a problem. We made the treck and went to at least check the place out. The staff are incredibly welcoming and friendly and make you feel like you are part of their family. The birthing center is a small house next to the beverly hospital and has 2 rooms set up for delivering (aside from the several rooms for check ups and appointments). One of the rooms has a large tub for water births. The rooms are average in size but are set up more like a regular room in your house instead of a hospital looking room. We went for the last 6 months of my wife's pregnancy for all routine checkups. We both met with about all the midwives that were on staff. Our baby came a few days after the due date. The delivery process was absolutely amazing and so different from the many stories we have heard from people who go to hospitals. So many people told my wife she was crazy and there was no way she could have a natural birth but with the midwifes, knowledge, patience, and encouragement she did it... and is very happy about it! I believe the reason it was such a great experience has a lot to do with the midwives knowing how woman's bodies prepare for birth and know the timing that things happen. While in labor both Karen and Amanda were the midwives on duty. Instead of rushing things and giving her undue pressure for no reason, they let nature take it's course. To me it's a shame more insurance companies don't point people back in this direction of midwifery and natural births. It would not only save the medical industry lots of money, I believe a lot of woman would have a much better view of child birth, and most importantly - woman and babies would be a lot safer! Honestly, places like this deserve a different scale for a review. I would give them 10 stars

Clean and efficient service, beautiful building, great patient service. I wrnt in for an xray and…read moregot it done quick and easy. Great quality care.

My Doctor made an appointment in June for an MRI in September. i was called a week out to go over…read moreany medical issues and to reconfirm the appt. tow days before they called me again to go over covid protocol. When i arrived, i was told to wait in the lobby. then the receptionist came out and told me my insurance company will not take care of the procedure. hard to believe someone could not have let me know prior to driving 30 minute for the appt. Then i asked her if I pay out of pocket how much would it cost. She said she had no idea. i just had to leave in disgust.

This was probably my fourth or fifth time here. I don't understand the negative reviews. I have…read morealways received professional and courteous care (and I am a retired nurse). I truly appreciate this resource. My concerns were respected by all staff: front desk, intake nurse and PA. I was treated on 7/21, I wish I could name the tremendous all staff that I dealt with. Thank you!

Went for shoulder MRI. The door is actually located to the LEFT of the main doors. Doesn't look…read morelike an entrance. A large sign would be nice on the outside. Ann greeted me at front desk of MRI and reviewed my name address DOB address contact person area of body needing MRI and printed out my prescreening which I did the night before. Pam, one of the techs brought me back to a little room with 3 chairs including a wider one to accommodate larger body types to introduce herself and review each screening question. From there I was instructed to change into hospital scrubs leaving only underpants and socks and my shoes (my choice as they don't offered hospital socks. Across from the dressing room are lockers which have hooks and shelves. Two bathrooms are located there as well. From there you are brought into the room with MRI machine where you leave your shoes, eyeglasses and locker key with staff. You get set up on theta le with warm blanket, bolster pillow under your knees for comfort and offered an eye mask and headphones with background music. Pam and Jennifer talked me through everything going on and it was a pleasant experience. For me I just can't open my eyes so the mask and headphones and a little Ativan 0.5 mg taken about 45 prior to (had my wife drive me and stay in waiting room where Ann offered everyone a bottle of water which was a nice touch). Test was over after about 45 minutes. Highly recommend. Awesome staff.

This is what caring is all about! Nurses and staff who go out of their way to make a patient feel…read morespecial. Labor and delivery, you are not in a home, but can feel like you are. Highly recommend their supportive, empathic care.

I went for a procedure at Melrose Wakefield on Wednesday... The staff was so helpful... from the…read moregentlemen at the information booth... to the women at the Surgical check in... I did not catch her name but she was amazing... I was in the wrong place and she took me to where I had to be on the fourth fl..... the women at the check in on the Fourth fl.... was also so friendly and Amazing... along with the nurses and staff that helped me... They all made a stressful day alot better....

Horrible ER! I was called by my primary care NP telling me to head to the ER becasue findings on my…read moremri that day showed a compressed spine even though the mri report said it most likely was due to bad image. She could not reach orthopedics and she felt a neuro surgeon or orthopedic specialist needed to read the mri right away! Well I went to the ER and they tell me they don't have a neuro surgeon or orthopedic doctor to look at my mri more closely! They actually told me to DRIVE to Tufts in Boston myself!!! So how urgent is all this?? I had taken an Uber on the request of the NP who called me. She said in case they put a brace on your neck. They say they will transfer me to Tufts in Boston! I sat for 3 hours on an uncomfortable gurney with nothing stabilizing my neck. I finally gave up. I told them I'm not going to Tufts and I'll talk to my ortho in the morning. They aren't going to do a consult at 11PM at the hospital, which means they would have admitted me. Ortho calls me in the morning to tell me they are setting me up with a neuro surgeon and they will call with an appointment for me. So my trip to the ER was not needed. I would have been admitted for no reason. But I WAS dehydrated with a low potassium and I was told they don't give potassium nor did they have any soft neck braces. What kind of hospital is this?