While towing our travel trailer on 1-80 we had a trailer tire that began to separate. We called…read moreahead to confirm they had the tire we needed and if they could get us in on a timely basis. Lisa was very helpful and courteous on the phone letting us know they could get to us right away. Zak got our tire expertly changed out quickly. Additionally he was very friendly and courteous. Thank you Rock Springs Les Schwab!

Terrible customer service, waited hours with no communication whatsoever. If you need to make the…read moreextra drive to the next city's Les Schwab (green river), go there instead.

Great service! They went above and beyond, and they are always so helpful and friendly! Great…read moreprice! Some Walmarts I would not go to, no way no how. However this small town has it going on! 10/10 recommend!

Very attentive and fixed my car fast when I was moving and I needed help fast. They even opened…read moreearlier then usual to get me going and charged a fair price.

I pulled in there on August 4th got towed in 1100 for 30 miles they became the recommended place I…read moredrive a 2006 Ford 6 l these people don't know anything about 6 l I told them myself I had a higher pressure oil leak well a month later 3,500 I had my own standpipes and dummy plugs in my truck they charge me $1,500 to put those in plus they stripped the valve cover bolts not once but twice I had to pay for the second set desserts and the truck still leaks today a month later pours oil out of it the IPR dumps at 85% pulling any kind of a load I tried to tell the people put an air check valve on it let's do an air test it has a high pressure oil leak and all they did was put dummy plugs and stand pipes in it this place is a joke Rick and Debbie are con artists they try to get you in there and make you feel comfortable I spent $4,000 there by the time I got ripped off from the tow company and they're ripped off from Rick and Debbie they have two service riders and a small business name Jay and kira they are not needed they are f****** worthless they know nothing and the only reason Rick and Debbie have them is so they don't have to get on the phone and tell the people the bad news all they do is rip people off I'm going to be filing the complaint and I'm going to be suing them my truck is useless I'm going to take my truck to Ford get an estimate I'm going to send it to them if they don't pay the estimate to fix my truck we're going to court now the bad thing is is they have a guy their name Brandt he's a really good guy but he's just not a 6 l mechanic and I asked him several times are you a 6 l mechanic oh yes yes the man was gracious enough to let me stay this house even use his car to come all the way back home 900 miles so I could work but they didn't do anything to my truck except tear it up very dissatisfied I wouldn't recommend taking any piece of equipment there because I was told by the mechanic that Rick and Debbie the new owners the reason they bought that place is so they could screw people like they've got screwed in the past and of story that's my rant Brant I'm sorry but you guys suck

On our return trip from the Triple Crown of Rodding in Tennessee our trailer had a blow out in…read moreWamsutter. We pulled into a Love's station only to be told they didn't have the right equipment for the repairs we needed. Went online and found Tire Den and called them about 5:20 pm realizing we were about an hour out (nursing the trailer along the road) and they were closing at 6:00 pm. Spoke with Jon and he said that they have an after hours tech that would be available when we got there. We made it to Tire Den in Rock Springs about 6:10 pm and Jon and Bo were just heading out as we pulled up. Jon called the after hours tech (Joey) and had him come down to meet us. As we waited for Joey, Jon and Bo had us pull the trailer inside and they both started evaluating the damage. Jon and Bo ended up staying and helping Joey complete the job. All three went the extra mile either by staying late and helping (Jon & Bo), or by hustling down and getting the job done (Joey). They went through all the tires, replaced the spare we had, sold us an extra spare, replaced the other two tires that needed replacing and realized that the main tire we had consistent problems with was missing a spindle nut retainer and went to see if they had one in stock. Jon came back with an extra nut to try and double nut it because they didn't have the spindle retainer in stock, but that didn't work either, so we were just going to make due without it (we had been doing it that way the whole trip unknown to us) when Jon shows back up at the trailer 15 minutes later with the spindle nut retainer we needed. He actually went outside to the "bone yard" and searched through old parts and found one. Telling you that these dudes (Jon, Bo, & Joey) were clutch for us is an understatement. We tried Love's (they didn't have the tools apparently, but they also offered no suggestions, and damn sure no effort like going to the "bone yard"), we tried three other numbers (including being left on hold for 25 minutes), but Tire Den kept it simple with what they offer (regular business hours & after hours technician) in this stretch of Country where tire repair is critical. In a time where most businesses are short staffed and over worked, Tire Den has managed to not only stay staffed, but staffed with solid ass men who take pride in helping with hours that support the kind of stranded folks like ourselves. They also employ the kind of solid people that make recommendations (both Jon & Bo at separate times diagnosed a possible bent axle and recommended getting the trailer aligned once we made it home to California) that had nothing to do with extra money for them, but everything to do with the long term health of the trailer and our safety towing it. We can't recommend Tire Den enough and we want to personally thank Jon, Bo, & Joey for taking care of our crew when we needed you most. - Mike, Cliff, Rob, & Chris Jr.

They were awesome. Got a flat on the way home from a trip. They got me in and out quick! Stack was…read morefriendly and helpful, clean comfortable waiting room. Would recommend these guys.

I have been a loyal and satisfied customer of BigO for many years. This rock springs Big O was a…read morehuge disappointment. I went in to buy an rv tire the woman at the counter said they don't have any and wouldn't for at least a week. This in a town that has rv's and horse trailers running through constantly, bad management to not recognize the need for this product. The woman had an apathetic attitude. A to bad so sad and I don't care kind of attitude. I would advice all to steer clear of this establishment.

Thankful! As a mom w three kids who had a flat in the middle of nowhere I was very thankful with…read morethe level of service and care. Staying open past work hours to make sure we were safe on the road

I have used big o in NM and several other states. This big O a huge disappointment, I expected…read morethe kind of service I receive at the Los Lunas NM Big O. I wanted to buy a tire for my fifth wheel, the woman at the counter informed me they didn't carry rv tires. Nor could they get any for at least a week. This is a town that has many rv's and horse trailers passing through it. Bad management to not recognize the demand for this type of product. The woman was extremely apathetic, had a to bad so sad kind of attitude I would absolutely advice to steer clear of this establushment.

Pulled in to town at 5:45 with a flat. By the time we got to the store it was after closing…read more Chris was kind enough to keep his crew late so that we could get it fixed that evening. Thanks for taking care of us!!!

I went in with a vibration, prepared to buy a set of tires. Craig and Dan said it sounded like my…read morewheels were unbalanced. Dan balanced my wheels, and problem solved! These guys are honest, Friendly, and knowledgable. I won't buy tires anywhere else. Thanks guys!

These guys were great. Our rental car got a low tire pressure warning as we were driving across…read moreWyo, stopped here and they fixed it for free. Couldn't find what was causing the slow leak so sealed the tire and we were back on the road, didn't lose pressure again!