Called and Jesse was dispatched to help solve my problem. He was great! Completed the work and…read moredid a great job! I've worked with him before, as well as with Garrett, whom I followed to Tri-County. Best team ever!

I had a malfunctioning fluorescent ceiling fixture. I explained the problem on the phone, and he…read morethought the ballast was the problem. It would cost about the same to get a new fixture, so I bought a new fixture and installed it myself. I appreciated getting honest advice, so even though I didn't need them to install, I recommend them highly!

There are good people and there are bad people. Then, in a category all on his own, you have Ron…read more An angel on Earth. Ron's #1 goal is to be helpful and he has gone above and beyond to be exactly that. I've actually never experienced customer service quite this great. You'd think I work for him writing a review this glowing, but in all reality - I just want the nice guys (and gals) to finish first in life. Ron is certainly more than one of the good ones. Screw the bullies and shoddy contractors who upsell you items you don't need. Call Ron. He doesn't have a bad bone in his entire body. You WILL get good service...if he has an opening in his schedule.

Super nice guy with a broad knowledge base and great skill set! He fit me in for a repair during…read moreThanksgiving week, which helped save our holiday! Will definitely use in the future!

we've been using Mr. Electric for years . being a home owner it's important having a peace of mind…read moreknowing that you have a ready number for a company you can trust and a Company you can rely on. mr electric and crew have worked on over a dozen of our home projects. Small or big Theyve proven to my husband and I that they are very much capable. jacuzzi plugs new dryer plugs can lights multiple chandelier lights And green house out door plugs

Called the company on Saturday morning for an emergency breaker issue and more than 24 hours later,…read morestill no callback. They are supposed to be 24x7.

We contacted them on an electrical issue at the home we rent out in Loveland. They were incredibly…read moreprompt, courteous, helpful and economical. We are extremely happy and will use them in the future. Thank you so much!

very professional A+++ work ... I requested a new outlet to be added 3-4 ft up a wall so I could…read moremount a tv in front of it. The guys came, reviewed the best / most cost effective options from where to pull the power from and completed the job in no time. The cost was spot on and even slightly lower than other bids. After the outlet was added they cleaned up, leaving no trace. The gentleman were very professional and polite...all test will be my go to for any future electrical work.

Joe quickly figured out my electrical issue was outside my home and It was for AES Ohio to resolve.read more

Just got a quote but did show up on time and was friendly with interaction. Continuing to evaluate.read more

Had Mark come out today to help me on a ceiling fan. He looked at the job and gave me a fair…read moreprice. I also mentioned that I had wanted to put up fans in two other rooms but I had previously looked and didn't think it was possible. He looked and said he could do all of them if I wanted. (I did) At the end of the morning I had all three fans connected. I was very pleased with their work and would definitely use them again. Extremely friendly and helpful. A true professional. Thanks Mark!

From the owner: Hello, my name is Mark Holzmacher; I have owned and operated Holzmacher Electric Inc. for over 32…read moreyears in the Greater Cincinnati Area. We are the Northern Cincinnati area Residential Electrical Service and Repair Specialists. We primarily service Butler, Warren and Northern Hamilton counties. Being a family owned business that is founded on ethics of trust, honesty and hard work, we truly care about your safety and happiness MORE than the bottom line. We believe in providing actual solutions instead of temporary "patches" on problems or quick fixes. We want to be your electrician of choice both today and in the future. With Holzmacher Electric's unsurpassed service, you can trust you're in good hands and that we will fix it right the first time. Our goal is to simply become your electrician of choice with fast and reliable service. Ohio State License #17721

Had to find someone else. Did not show up or call for first scheduled appointment, we gave benefit…read moreof the doubt and rescheduled. Then did not show up or call for second appointment and wanted to come at 2030-2100. Could have at least had courtesy to call. Disappointed.

Will was prompt and extremely professional. His work was excellent and he was very personable…read more Thank you, sir!

Great company fixed some of the previous electrical work I had done in my home. They also do quite…read morea bit of commercial. They're trustworthy.

Rossman was contacted regarding an EV charging station install. Not a charger, not something super…read morecomplex. Solely to have a 240volt outlet installed on a pedestal. Rossman was not responsive, and continued to say they would supply us with a quote for the installation. Contacted Rossman Electric on on 5/15/2023, was responded with an attachment of a 'quote' that only contained contact information. After requesting the full information - we were told they would 'get back to us' but never did. Do not recommend.

Javier was incredible to work with--professional, patient, and impressively thorough. I kept adding…read moretasks to the list, and he handled every single one with skill and a great attitude. No matter what I threw his way, he delivered top-notch work and made the whole process feel easy. It's rare to find someone so responsive and capable. If you're looking for someone who goes above and beyond, Javier's your guy. Highly recommend!

I called Raiden after spending $100 on a useless handyman with a very complex repair quote. Mike…read morefrom Raiden came out and correctly diagnosed my problem. Fixed it in 90 minutes for MUCH less than what the "handyman" quoted! Outstanding service from Raiden!

I was charge $1400 to have my sump pump replaced (a 20 min job). When the technician was at my…read morehouse he mentioned the total charge as I had not received a quote from the company. I commented that $1400 seemed pretty high. He pulled up the cost of the sump pump on his device. The sump pump the technician installed was $350. He said that if I provided my own pump I would be charged $600 to have them come out and install it. So, my question was, what are the additional $450 for? I am ok paying it, if I know what I'm paying for, but the information from the technician just wasn't adding up to the full charge. I reached out to Five Star to ask for an invoice. It came with a one line summary of the total cost of the work. I asked if they could please send an itemized invoice and explained the reasons I just mentioned above. After a bit of insisting, they forwarded my request to the manager. This was his response: ---- Hi Veronica My name is Garrett and I am reaching out to you regarding a sump pump we did for you on Sunday. I understand there was some confusion about the charges, I am here to help! So as far as a full breakdown goes, We pay around $350 -$400 for the sump pumps, and labor comes in right around $600. The remainder of the charge goes towards our 1 year workmanship warranty, administrative tasks such as tracking, scheduling and being a support system here for you if anything were to happen with it. We stand behind our work 100%. All of our pricing is flat rate, so breaking it down can be challenging in the sense of the charge does not change if we ended up taking longer to install the pump for you. We do it this way for the customer experience, as some plumbing companies do charge per half hour or hour, and can exploit the consumer by 'taking their time' so to speak to run up the bill. We always try to be transparent with our pricing, and just know that we are here to stand behind the workmanship and product we installed for you. Please let me know if there is anything else I can help you with. Best, Garrett Sowers Customer Relations Specialist Five Star Home Services (614) 245-3954 garrett.sowers@fivestargroup.com ---- My response to his: You charge $400 for a one-year workmanship warranty??? That is literally the cost of a brand new pump!! I'm not sure how that doesn't sound ridiculous to you! I also pay the $40 monthly "membership" but there doesn't seem to be much benefit in that either. It just seems unusual that a company refuses to provide an itemized invoice for work performed. I am sure that if you had work done by anyone, you would hope to be able to see what you are being charged for. I need my heating and air unit replaced but I am very glad I had the sump pump experience first. There is absolutely no way I will have Five Star do any other work for me, especially not a high dollar repair! I will find another company that is honest and isn't so hesitant, or flat out refuse, to provide an itemized invoice. It's just a disappointment.

Great response time for call back and availability .............thank you tooooo many words to…read morereview