Professional and easy to work with. Communication was clear and quick…read more Highly recommend!

Anthony Bruno is a hard-working, knowledgeable, friendly, detail-oriented realtor who truly…read moreunderstands the ins and outs of the Boston real estate market and can "get it done"! He helped a group of 5 find campus housing located exactly where they wanted to be, in the price range they could afford (no easy task, for sure). He knows a great deal about management companies in the area including which are best in terms of responsiveness and overall property care. I wish we had found Anthony while our older daughter was a student in Boston. It would have made her and her roommates' lives SO much easier! Thanks again, Anthony! We truly appreciated working with you.

To begin. It's always a difficult experience when looking to relocate. Even worse when you are…read morehaving to meet a specific deadline. Once Greg Anderson reached out to me regarding one of his properties. We immediately began the search. He got to know us and what are timeline and needs were. He was professional, polite, understanding and very eager to help us out. He answered every call, every text, EVERYTIME!! We have settled into our new place, and owe it all to him. Thanks so much from me & Thess!! We would recommend you to anyone, anytime. You want the best of brokers. Call up Greg!!!

I'm sorry I can only give five stars because Joanne and Greg at ACB Realty were fantastic. After…read moretrying to chase down several other realtors to simply get a viewing (wouldn't return calls or emails, cancelled appointments, late showing up, etc.) I lucked out and called Greg about a property and ACB stayed with us until we found a great place, always quick to return calls and emails, kept us posted on any new properties and got everything finalized quickly and easily. They helped turn an aggravating experience into an easy one. I will never use another realtor again!

I worked with Justin, and Ill be the first to admit Im an incredibly difficult customer. I expect…read morea lot and have a short fuse when there are bumps in the road. Justin was able to deal with both with finess and professionalism. Hes savvy, hard working, a good communicator. I endorse him without any reservations.

Signal Real Estate = Justin Rollo = A+++…read more Buying a home for the first time is an exciting experience but it can also be nerve-wrecking when the real estate market is hot, people are buying in cash, and properties are flying off the market in less than 24 hours. People give conflicting info, negotiations go back and forth, and the massive amount of paperwork - it can all make your head spin. However, my husband and I found an ally in Justin Rollo who guided us newbies through the entire process. Justin has more than just the basics down. He knows the Boston-area market stats, understands asking price vs. value, and is always accessible via phone and email. What puts him over the top is that he is client-focused and realistic. He catered to what we wanted - humoring us with comps when we insisted on crunching the numbers ourselves even though he already did it. I know, we are geeks. Our situation was probably more complex than most. We wanted to finance our purchase with a VA loan which meant more hoops to jump thru and an extended timeline. Even though this resulted in several non-winning offers on a few properties, Justin remained committed to finding us the right place and had our back even when we received some less than standard (*ahem* shady) counter offers. He took his time with us and we never felt rushed. An important differentiator about Justin is that he delivers a hands-on experience which it doesn't end when the contracts are signed. He will go to your inspections, deliver down payments, meet you at 730AM to check repairs before closing, email you back after hours, and even communicates with the seller about issues AFTER closing. He is on his game all the time and we lucked out with a solid agent in Justin. TLDR: Justin has his clients best interest in mind and gets it done. Highly recommended.

I loved my entire experience from Atlantis Rail Systems. This was a self install, all products…read morewhen picked up were clearly marked. The instructions were very intuitive and we were able in install out deck rail system (12x20) in one weekend. All staff that I interacted with were friendly & professional I would highly recommend.

Through a local distributor, I ordered an Atlantis Cable Railing system with a price tag in excess…read moreof $7000. The promised installation date was mid-August. It is now 2 October, I am still waiting, and the manufacturer now promises delivery of 5 November. In frustration, the local distributor is discontinuing its relationship with Atlantis. Were there complications? Sure. But is that an excuse for an utter lack of responsiveness on the part of Atlantis? I think not. I have cancelled the order. Let the buyer beware.

Lucas is the best, look no further! I recently moved to Boston from the west coast, and was pretty…read moreoverwhelmed by the very different housing market. I was nervous about realtor fees (we don't have these in Seattle) and found a place, prior to my arrival, via Craigslist. Upon arrival I realized it was a complete dump, leaving me homeless, on a budget, and with two days to find a place before the first. After spending five hours viewing six places around boston no human being should ever live in, talking to three sketchy agents, and calling over sixteen realtors (who literally laughed out loud when I told them my budget/location) I wandered into Encore Realty and met Lucas. I had zero expectations, figured I would only be shown properties outside my budget, but also basically had nothing left to lose at this point. Lucas, despite being on his way out of the office, sat down and discussed options with me. Even though I'm a student on a budget, he took me seriously and addressed all of my concerns. He was incredibly professional, honest, helpful, and made me a priority. Instead of laughing at my budget, he found me a number of places within it, which we planned to view that afternoon. Before I even got a chance to see them, he managed to get me a viewing for a place that had just opened up and had a large number of people who wanted to also see it and sign a lease. I got to view it before any of them, and had a lease signed and deposit down by that afternoon. I ended up with a beautiful little studio (no roommates!), fully furnished, with a great landlady, in a prime location, all utilities included, and below budget! After hearing countless horror stories from other people I know about realtors/unfair fees/bad apartments, I'm so happy that I met Lucas and ended up with an amazing place to live! I can't recommend him enough!

Lucas is a great agent and professional to work with! I moved to Boston from the west coast and had…read morea day to look for an apartment. I let him know in advance my preferences and amenities I was looking for. He didn't waste my time as he knew exactly where to take me. I was also impressed with his knowledge of the city and all the various neighborhoods. Lucas is very honest, kind and has a great sense of humor. In fact, I don't think I ever had so much fun looking at apartments. The building that I live in now still asks how he is doing! I was most impressed with Lucas's responsiveness. Dealing with logistics while being on the opposite coast was never an issue. Lucas was quick to email or call me right back to make sure I got the place I wanted. He made a very challenging and quick transition, so much easier. Lucas is the best and I would highly recommend him! He will go above and beyond for you!

I am so disappointed in Ken Patrolia. He was hired in May to replace my deck. He kept putting me…read moreoff saying that he couldn't do the job for a few more weeks. A few weeks turned into months and he never called or showed up to do a $22,000 deck replacement. He never said "I am sorry but" or a reason why he couldn't do the work. He just didn't have the professional courtesy to call or explain why he wasn't coming to work. Don't hire ken to work for you. He doesn't understand that other people are relying on him to follow through on a job. My summer gathering had to be canceled because of Ken. He has poor communication skills.

Ken has done several jobs for us over the past 20 years and I can't say enough about the quality of…read morehis work, integrity and honesty. He is a serious craftsman with high standards and integrity. He has always been honest about the time when he can complete a job. We highly recommend Ken if you want a high quality job done. If you're looking for something quick or cheap and quality is not your priority, look elsewhere.

Great experience. We did re-finance with Poli group. Initially, we called several loan officers…read morefor the re-finance rates, among which Poli has the best rate at 15 years fixed. So we started the business with them. The closing was extremely fast. It took us only 23 days to close!! I was told that they lock the rate for 25 days, which is probably why the rate is lower as longer locking period would require a higher cost and you have to pay for it, either through closing fee or a higher interest rate. But this locking period is enough for re-fin since their process is very fast. They did say that if for some unfortunate reason the process does not close within 25 days due to their issue, they will extend it for a longer locking period. We did not go through that pain and was able to close with 25 days! Overall, it was a great experience for us. We highly recommend Poli Mortgage Group and will definitely be back again when doing another loan.

Poli Mortgage Group came highly recommended to us. It was possible they were just talking about…read moreChip, who is the owner. We reached out to remortgage our home (with such good rates right now!) and have barely received a coherent response. The first time we asked for 4 different scenarios (15 year, 30 year, etc) and the email we got only outlined one. The second time we asked for someone else, and he called back with follow up questions, then sent back an email. No grammar, no formatting (something that should be sent in a table is sent in a spaced out in a document that's impossible to read). I work at a IT finance consulting firm. When we send quotes to our clients, it's sent in a formatted excel doc or in a portal that they can access all the information. Our rates weren't as good as the friend who recommended us, which I understand is sometimes the circumstance, but the email's we've received have felt like no one is paying any attention. I want someone who's going to listen to our needs and hit the details right!

G-d willing, we will actually close on our mortgage refinance this week. But the problems we've had…read moretoday, and all along, have made this a miserable, stressful experience and force me to emphatically encourage you to look elsewhere for your mortgage refinancing needs. The only plus I can throw out there is that our mortgage broker (Kevin Carney) travels. He came to our house to sign all the paperwork, and he's going to be traveling around a lot today getting things finalized. Oh, and he capped the closing costs from the outset. That's what two stars gets you. But then, as of today, that's gone away. He claims that now the closing costs have gone up, because of new regulations that went into effect April 1. Mind you, we've been at this process since December, so it sort of looks like they dragged their feet until they could jack us out of more money. At the minimum, he was either misleading or outright dishonest. Back to one star for him. Not to mention, the disorganization and incompetence about actually doing the work. At one point, we were scheduled to close at noon. He calls at 10 AM to say oops, turns out I don't have all the paperwork I need. Nevermind that he told us yesterday he did. I rearranged my work schedule to do it in the middle of the day. And we've rescheduled five times in the last month. It's not like this ISN'T HIS MOTHERFUCKING JOB IN THE FIRST PLACE. There's no other word for it other than incompetent. Buying a home was stressful, and refinancing is a little like revisiting all that same stress. The first time around, it managed to go smoothly. Undoubtedly the market crashing has made it harder all around for people to get mortgages refinanced, but that's not my problem. If you tell me it's good to go, it should be good to go, and you should have all the paperwork you need. If not, go into a different profession, because obviously you're not cut out for this one. And if you're looking for a mortgage broker, DON'T GO HERE. They are sleazy, incompetent, and dishonest. That's the bottom line.

It was a real delight to have Chris Kelley as my loan rep. He went well over and above in…read moreexplaining answer to all of the questions i had. He is very detailed and clear in every matter. Chris is very courteous, prompt and always available being very approachable and responsive. He offered very competitive rates and explained how the rates were comprised very clearly. There isn't enough good things to say about Chris and towards FNE. From start to finish the re-fi was easy and painless. I am very happy to work with him and looking forward to do much more business with him and FNE Mortgage. I wish i had found FNE earlier!