My first time going to a dentist in years and they made me feel really comfortable and were really…read morepatient with me . I will be continuing to go back for years to come.

shitty place treats seniors with such disrespect they are good at taking money but when they come…read moreback wit issues and pain and not bein able to eat in over two weeks with work they did themselves they treat the patient with such disregard and no care. I made a call to stop payment and city of san antonio so they are aware of the care they are giving people

My mother is 87 years old and had an appointment at 8:30 they made her sit there for 2 hours and…read moredidn't have the decency to notify us that the appointment was cancelled we had to ask the receptionist what was going on and she took an attitude like, don't bother me, the actual denture was not even on site who knows how many hours they expected us to wait for nothing totally unprofessional and inconsiderate to the paying customers

"Doctor Debbie" has been our family dentist for over 30 years and we have followed her through…read moreseveral moves over the years. She took care of our little boys - now they have children of their own, some of them teens! Even in retirement we still consider her our dentist, even though it is a 50 mile drive.

I never was one that enjoyed the dentist visits that had to be made as a kid. As an adult I am so…read morehappy to have found an office that is efficient and helpful in calming those nerves. The staff is amazing and so adorable at making me feel at ease each visit. They make it enjoyable and are very tending to every need despite the age of the patient. Yolanda and Dida are 2 special ladies that are very attentive and full of beautiful smiles and delightful Ness! I just love it here!

Great dentist, but they are very disorganized. I went in for a cleaning and they were going to…read morecharge me for another procedure they came up with. I already had a plan and I was going in for a cleaning before the end of the year. I have had too many problems with them. It's just very frustrating. Some of their people are rude

Office Not busy but had to come back because short staffed they said…read more When I returned they took a walk in before me . Finally did a quick exam and was told they have to get a cardiac approval. That was a month ago . I just wanted to get my teeth cleaned . Very poorly managed and I will never go back there or recommend there service.

I had a gold upper right bridge that became loose after 20 years and I needed it replaced. The…read moredentist insisted that he would have to build a new tooth to anchor the bridge and did not tell me he would put me to sleep. when I woke up and was at home I discovered that he had drilled a hole in my lower gold bridge and left the metal cutting into my jaw. I was so angry I refused to return for the follow-up appointment. I went to another dentist to correct the problems.I won't even mention the long wait and rude receptionist. I do not recommend.

First off, I have dental phobia, really bad! But Dr Arevalo was AMAZING!!! His office and him, went…read morefar beyond any Dr I've been to to make me comfortable as well as my daughter. I'm 25 weeks pregnant and Dr made sure I was comfortable and took his time with me. He explained everything he was doing and even allowed me to have my moments of crying because I was scared or something was uncomfortable for me. I would recommend him to any and everyone who needs a specialist for a root canal. Dora, his office manager was awesome when it came to helping with my daughter. His assistant, can't remember her name, was amazing with being gentle and making sure I was comfortable with what she was doing. And like I said, Dr was AMAZING with me and my fear. He even called me later that night to make sue I was ok and not feeling any pain. I pray not to have another root canal done, but if I do, I will be going back to him!!! Thank you Dr Enrique Arevalo!!!

Had a terrible toothache. Youn dentist Martinez gave me two options after exam and X-rays…read more Extraction or root canal. I chose root canal. Office/dental assistant very nice and efficient when helping me with paperwork and scheduling procedure. They worked me in in on the schedule fir later that day. Chair side assistant was a bit tough when taking X-rays, suctioning and pushing down gum around the tooth. Her instruments put too much pressure on my lips and cheeks. Dr. Martinez wanted to do the root canal and crown all in one appointment. I was skeptical but after he reassured me everything would be fine. I conceded. He must have been pretty confident that the root canal would be successful because he did the crown prep first which was very uncomfortable. I kept asking for more anesthesia. After the crown prep he initiated the cleaning out of the root canals. Also very uncomfortable. After removing the amalgam filling he discovered that the tooth had a fracture. I winded up having to have the tooth extracted! It took three to four days fir my mouth to feel back to normal!

Warning!!!! Please be sure that they give u a work layout of what insurance covers and your portion…read morebefore having any work done. I had a horrible experience due to lack of miscommunication and staff dropping the ball.. I was mislead to believe that what I was having done was fully covered.they did half the work (I had 7 teeth removed for dentures)and when most important part came up to get fitted for permanent they mentioned oh by the way did u know u have to pay $1350 before we can set next appointment to go further...ur insurance covered $0.. I was mortified, and in tears. No apologies, a specially from dr. Martinez who said well just use poligrip for now and call us when ur ready (meaning when u have the money). They left me with a messed up temporary, 20lbs lighter and struggling even after knowing what previous bad experience I had with a dentist. Yes they were nice at first and treated me like they were there to help me but ended up screwing me over.. I found a new dentist who processed same things needed and to my surprise everything was covered 100% and was able to get my permanent top denture and bottom partial at no cost. I don't know what the difference was or what but be careful with this place.. this is just a warning of my experience.. I would never recommend anyone here again

My husband and I have been going here since they opened the…read moreHelotes office. We have seen Dr. Smith at several locations, Helotes, Babcock, DeZavala, etc. Dr. Smith is good but, his office staff lacks praise. The Office staff, Dental Technicians, Dental assistants, etc. do not seem to be "on the same page". We have had trouble with scheduling, appointment's, and basic communication. "The right hand doesn't know what the left hand is doing". My husband walked out of his appointment today because the dental technician/assistant did not seem to know what they were doing. This was a follow up appointment to a dental implant and he was afraid they would jeopardize the work. Not sure who is training the office staff but, this area needs serious attention. Disappointed

I do not recommend this place. Being new to San Antonio, I initially went in here to have a…read morepermanent retainer fixed. It had been about a year since I had had a routine check up and cleaning so I scheduled and was told I needed a cavity filled. I have good teeth and have only had like two or three cavities in my entire life. I've never been apprehensive about going to a dentist in the past. This changed all of that. I walked out of there, getting this so-called cavity filled and feeling like I'd been in a boxing match. I have never felt so much intrusion in my teeth like I did on that visit. There was way too much drilling going on and my teeth never felt right after I left their office. Long story short, six months later that very tooth broke. Same tooth that had all that drilling. So a lot of money out of my pocket later I had to go get a crown for that very tooth. I do NOT recommend going here.

This is not a fancy dental practice, it is a good dental practice in an area that does not have…read moreenough dental practices. The Doctor is very friendly and his advise is based on what is good for me and my family, not what is best for his income. He offers you more affordable options and better prices than the big dental chains like Monarch Dental or Aspen Dental. If you want an affordable dental care from an honest dentist that is not constantly trying to get as much money from you or your insurance as they can, then this a good place for you. If you are looking for cosmetic veneers, implants and braces and the other expensive "options", this not a good place for you. Take care of your teeth before they get bad....it is too difficult to save teeth when they get too bad and the it sucks to have to remove the bad teeth leaving gaps that are expensive to fill. Take advise from a person who has see the what happens when you don't take care of them for years..get your teeth checked and cared for BEFORE you know you have serious problems. I like Dr Brad, he is real

Came here to get a tooth removed and a teeth cleaning. The…read morehygienist that helped me was so sweet and did an amazing job. The lobby , restrooms, exams rooms were all clean. We'll definitely be coming back to his place for the amazing customer service provided by this amazing team!

Horrible if i could rate it a zero i would. Literally took 3 hours just for me to get cleaning had…read moreto walk out, got there 30 mins before my appointment my day was busy. The people in front of me left an hour before i did! Very unprofessional do no come here!!

Covered by Ameritus Dental. Having a root canal is not the most exciting thing to ever have done…read morebut this is the place to come if you need one. Omg! It is worth any distance to drive unless you're near by then great. I had the X-ray things done and had everything everything explained to me as far as what was going on. Please young people please take care of your teeth so this does not have to be an incident for you. But again, if you need to have one come here. Staff are very kind and friendly. The place is clean which it should be. Pain control was taken care of during the procedure. I looked like a chipmunk but at least there was no pain. Tylenol worked fine afterwards. The matching for my bite was perfect. This is a hidden gem and I located them at first on the Ameritus Dental website. Parking is more spacious in the back but some handicapable spaces in the front. If your a dentist then don't hesitate to refer patients here. They will treat your patients with the best care and respect. I never want to come back but if I ever need to I will come here.

Tried to make an appt with the Fredricksburg location and the receptionist seemed unwilling to make…read morethe appt even though my regular dentist referred me. I wanted a consultation to see what the problem was with the tooth but she wanted me to commit on the phone to have the work done through their office...I don't even know if I need a root canal yet.