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    Daniel P Hare, DPM

    5.0 (2 reviews)
    Open 8:00 am - 12:00 pm

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    First Step Foot Care - Dr. Kellen Cohn

    First Step Foot Care

    4.1(19 reviews)
    4.8 mi

    I had a severe heel pain of my right leg for weeks and my husband made an appointment to see Dr…read more Cohn. He was his patient. I dealt with 3 people during this appointment and don't know the names of 2, the receptionist and the medical assistant to Dr. Cohn. I arrived on time at 1pm. While the receptionist was friendly, the medical assistant was soft spoken. Perhaps I am going deaf so I wasn't listening to instructions well. After the Xray before meeting Dr. Cohn, I was seated on a raised comfy chair. I was then told that the wait would be awhile. THAT took 40minutes. I prompted Dr. Cohn as to why the long wait. He was on a phone call with his boss. All I can say is I hope that call helped his issues while taking up my time (I should be charging him for the wait). After discussing what my issue was, he told me that I have tendonitis and that entails professional physical therapy, self exercise, Imodium medication, a pair of $55 "out of pocket" shoe inserts (ouch!) and a foot brace. The medical assistant asked what shoe size I wear and brought in a foot brace and the inserts. She took out the brace n fitted it on the "injured" foot. She DID NOT demonstrate on the use of all the buckled and velcro straps in details but did stress that my heel has to sit right up at the L of the brace. After examining the shoe insert, I decided that I was not in a hurry to invest in that and that a cheaper good quality version of that can be bought from Walmart, CVS or Walgreens. I picked up my Imodium and after arriving home, I tried the brace but could not figure out some of parts of the brace. Thank goodness for the You Tube channel, I found a demonstration on how to use the brace. I wonder how much I would have to pay for the brace after insurance deductions. The medical assistant needs to be told that some patients are not technology savvy and would not know to go to sources to see how gadgets are used. She seemed bored with her job. I left around 2.15.

    Dr cohn amazing reception Deann awesome however receptionist Kelly needs to learn about HIPPA…read moreregulations she decided to discuss my husband account in the open with other patients in the waiting arean unacceptable umm I'm a receptionist in the health care field I accept co pays and ask is there anything else they would like to pay I never go into details about their past dues etc we have a billing department for that if kelly chooses to embarass patients about their past due balances maybe she should go to coding and billing but this is not her job she is a receptionist unless the patient ask about their balances or your trying to help them. You cant send my husband his bill via email because of HIPPA but you can discuss it out in the open with out him asking to make a point to him not knowing if we have a financial situation with a sick child etc its called stick to being a receptionist!!! And keep it professional learn to be kind you never know what people are going through

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    Dr. Stephen Roeske

    Daniel P Hare, DPM - podiatrists - Updated May 2026

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