We skipped snowboarding and skiing this morning, Sunday, Feb 6, to purchase Atomic Vantage 90 Cti…read moreskis. We tested the skis during demo day on Saturday. The woman who signed us up and the white-haired gentleman who set up the skis were extremely helpful and friendly, as was the person we talked with upon returning the skis at the end of the day. We were totally sold on these skis after trying them. Upon returning them, we were told the skis would still be 25% off the following day, but the bindings, which were 20% off on demo day, would go back to full price; however, I could use my Montagnard card for a 20% discount on the bindings. So basically the same deal as on demo day, because of my card, would be honoured the following day. We returned this morning, Feb. 7, 2016, to buy skis. OMG! What a total contrast in service to the previous day. The staff were completely unfriendly, almost rude, nobody came to help us, we had to seek them out and break up their conversation with each other to get some service. My friend had the Vantage 90 skis in hand to buy and they told him they were 20% off, not 25%, as represented the day before. We explained this to them and they couldn't care less. Without a doubt they were the worst sales people I've ever dealt with in buying ski equipment, and I've been buying high-end equipment for over 30 years. Let me emphasize that -Atomic Tremblant has the absolute worst service I've ever experienced!!! They effectively lost a $1000 purchase today because they didn't want to stand by their word from the day before and provide an additional discount of $35 on the skis. For us, it was a matter of principle. We walked out shaking our heads and vowing never to ever return. My friend's girlfriend who witnessed how we were treated was in shock. She couldn't believe it. What a complete and utter disappointment. We could have been on the slopes instead of wasting our time at Atomic trying to buy skis from a store that doesn't know how to properly treat and serve customers. What made it all the worst was the contrast between the staff that served us at the demo booth and the pitiful Sunday staff in the store this morning. If you're thinking of buying skis, don't waste your time or money at Atomic @ Tremblant. I honestly wish I could rate them zero stars because that would be more accurate.

Not able to give Below Zero more than 3stars. Our day could have been a complete waste if I didn't…read morehave the knowledge to adjust bindings on skis. We were standing at the base lift line clipping in and found that my wife's ski binding had never been adjusted to fit her boots. It took a good 15 minutes to adjust the bindings to fit her boots. If we were unable to adjust the bindings we would have had to get out of the ski gear and back in the car. Drive back To Below Zero take everything back in the store to have the skis adjusted. Then drive back to the ski slopes and hopefully find parking. This whole endeavor would have cost us, at the minimum, a half day and not to mention the shitty attitude for the remainder of the day. The skis should have never made it out the door, this is an essential basic skill rental adjustment.

now watching the documentary of Liam Tomam. Tremblant is truly SHADY and only cares about profit…read more______________________________________________ Attention first timers: they will gladly sell you $130 chairlift tickets even if you clearly state it's your first time skiing and won't be using the slopes. I emphasized multiple times that it was my FIRST time ever skiing, yet the tickets were still sold to me without any clarification or guidance. Once I realized the charge should not have applied in my situation, I disputed it with my credit card company. Very disappointing and questionable business practi

Had an amazing week of skiing with the family!…read more For a first time skiing in Canada we all agreed this was a good choice. Plenty of terrain for advanced skiing which most of our party was. There are plenty of beginner slopes close by if you are unsure if your little ones are right for hear. I don't typically stop for lunch but I could not help myself in going back time and time again to grab a chili to warm up and thaw out. Loved seeing the fresh baked goods at the top lodge, i can safely say I stayed away from them. Mid week parking very manageable. P2 & P3 lots very close for walking to the access lift. I took a hard slip and fall on the ice so be sure not to take long strides while going through the parking lot. Lift lines were a breeze all week, even on Saturday with the Duncan lift down. Longest I ever waited was 20 minutes on the edge lift, and that was because the lifties did not do a good job clearing snow under the chairs so everyone kept loosing their skis. I bounced around in the singles line and in my group of four and both moved very well. I would absolutely come here again, there is plenty of places to stay around the area so arriving on a Saturday night to ski Sunday is very doable.

We love the Fairmont chain of hotels. Check in was a breeze. We came brought our dog here for her…read morebirthday and the staff were so great about it. They went above and beyond to celebrate her. They checked in regularly, brought a giant bed & food/water bowl along with a hand written card and dog cake. Room service was great. Valet was great. Overall, we had a most incredible trip thanks to their entire staff.

Comfortable, but we will try other accommodations on our next visit. Great restaurant staff. Aside…read morefrom a rude gym/pool desk staff person, we enjoyed our stay.

I brought Wayne my new skis and my husband's old skis to prepare for the season ahead and he did a…read morewonderful job! Wayne operates a full service shop from his home in Kirkland where he can fix or prepare your skis as well as recommend and provide the appropriate glides or waxes needed. He takes the time to discuss your needs and gives great advice! I highly recommend Wayne' s services.

I brought in two sets of ski poles for repair and Wayne fixed them perfectly. He also has a great…read morestock of Nordic ski waxes. I'll go back to Wayne again.

The only boutique of Helly Hansen I've found. This is some of the best thermal layer clothing in…read morethe world. Came to the boutique to get the base layer so I would be able to ski around -25C that was the weather at the end of December this year -20 during the day and -30C at night. The After Christmas sales were excellent. Got me a Merino Wool base layer at probably the best prices I've seen online or otherwise. Was skiing the next day.

A Montréal institution! I went when I was a kid, and went back this week to get outfitted for cross…read morecountry skiing. I was a bit dismayed to discover that they no longer sell secondhand skis, that was such a great service to the community, but in the end I went with new and was super happy with my decision. They offered an excellent price for the whole kit - boots, skis, and poles. They are pretty basic but exactly what I need, lightweight and comfortable and just my size. The service from everyone was friendly, chill, helpful, funny, just great. I love that they have a quality control station where someone makes sure everything you bought is in good working order before you go. And I love how much outdoor equipment they have from Montreal companies. Now... if it'll just stop raining...

So you're looking for skis or you're looking for hockey equipment or maybe a snowboard. This is…read moredefinitely a place you need to check out. Poubelle du Ski has been around for a long time and they know their stuff. They also have outdoor active wear like pants and coats. Some notes on ambiance. This place is normally packed so be patient. They'll get you what you need but sometimes the place is busting at the seams so a little patience goes a long way. Éric and Yan helped me out this time around and when I tell you these guys know what they're doing I mean it. I'm a hard for for boots both hockey and ski but these guys knew exactly what to grab if one bit wasn't working. My visit to be fitted for ski boots and hockey skates took a couple of hours but again that's down to me being a hard fit. Don't feel rushed by the atmosphere, take your time and pick the right boot or skate or coat or whatever it is you're looking for. The staff will never rush you.

Store clerk Tabitha was running the store solo which in my mind needs to change but I can see why…read morethey let her run the show (board rentals can take up to 20 mins). Her board advice and knowledge was spot on and helped me pick a super fun board to ride Tremblant and bindings that fit me perfectly. Gloves were also on the shopping list and she provided me her honest opinion on everything in stock and didn't try to up sell me. Lastly, I decided to rent the board another half day and she stored my board overnight at the store so I didn't have to lug back to the condo. Overall amazing experience, but management needs to get extra employees in the store.