I wish I never stepped foot into this practice. I chose them for my pregnancy care and it was a…read moreterrible decision. My first annual visit was so pleasant I was excited to receive care here but once I became pregnant the problems started to arise. I did not receive a pregnancy packet of information for a healthy pregnancy or the REQUIRED discussion with their nurse until my 20 week appointment. I was asked if my morning sickness continuing into 20 weeks was a "me problem" I did not receive information meant to be distributed at 28 weeks, until 32 weeks Their website was 10 years outdated and had incorrect information about birth practices at Phelps hospital, when I found this out I tried to contact them to get answers and was pacified being told they would "get to the bottom of this and make sure to get you answers" instead I was scheduled with a new midwife who when I asked about this, I was told she had no idea and didn't know any of the hospital practices. It then took additional weeks for them to not correct their website, but completely remove it. When I continued to bring up my concerns over lack of information on hospital policy I was told I should look into home birth options (it was too late in my pregnancy to find a home birth midwife who was accepting new clients with my due date). I never ended up meeting all the midwives before my delivery I went to the hospital for prodromal labour and was told I should stay since "they were going to induce me tomorrow anyway" but I was never informed of this previously. I opted to leave and was informed by a nurse I needed to sign an AMA that I was choosing to leave. I asked the midwife on call if this was true and she said she did not know the hospital policy. I was constantly being hounded to schedule an induction despite multiple refusals and a MFM doctor telling me my placenta looked healthy and he had no concerns about me waiting until 41+4 to induce. When I did go into labour (not induced) I was terrified to find out that the midwife who I felt completely uncomfortable with due to multiple negative appointments was on call. I told myself I just had to wait 12 hours and a new midwife would be on- nope! Kathy Herron was on call for 24 hours and made my labour so uncomfortable. She was rude, hostile and honestly traumatizing. She laughed at me while I tried to work through labour pain and was having a difficult time. She continually asked me to break my waters which I constantly refused then they "just broke in her hands". I fully believe she broke my water without my consent even though I made it clear that was NOT what I wanted. When it was time to push, I told her I needed a moment to prepare myself mentally and she said "most women would be happy right now". She wanted me to give birth how she wanted and when she wanted. I wish I could give my experience 0 stars and am genuinely afraid for other women to have this same experience.

I would highly Recommend based on my experience through my pregnancy, delivery and post partum…read more From the very beginning and at every appointment they took the time to answer questions, give guidance and leave time for discussion . I felt at ease and prepared for my delivery . This is my third baby. I've delivered with both an OB and another Midwife practice. This has been my best experience, not to mention my best recovery, definitely because of how my delivery went. It was not easy to find a midwife practice in westChester but I'm glad I landed here and found a practice that aligned with my vision. From wait time, insurance, prenatal and post natal visits, I could not ask for more.

Dr. Ainsworth is simply extraordinary. She went above and beyond in her medical care, and even…read moreadvised me on other medical procedures in different specialties that needed to be taken care of. Her wise advice led to the discovery of previously unaddressed and unknown issues. On top of all of this, her warm and caring attitude makes her a pleasure to see. I was very fortunate indeed to find her, and if you are in need of a new gynecologist, you need look no further for the best of care.

Dr Diane Ainsworth is top shelf doctor in westchester. She is extremely competent and gives you…read morethe time to answer all your questions. I cant say enough about my positive experience with her office. If your are looking for a new OBGYN I highly recommend her. Digna Reus

Wonderful gynecologic care and menopause management. She is a great doctor! She really listens to…read moreher patients and goes above and beyond in her care. She is an expert on menopausal medicine and tailors her treatments to each individual patient.

I lived in Westport for seven years and had two other Gynecologists prior to finding Dr. Williams…read more My hormones were a mess, I was having fibroid issues. All of that changed with Dr. Williams. She is calming, caring and the definition of professional. She corrected all my issues, which allowed me to live ! Dr. Williams makes it her business to solve your health problems, she focuses on you and makes it clear that you are important to her. She is the gold standard in women's health care.

I would leave 5 stars for just the medical staff- my entire experience there was incredible, I was…read moreso comfortable and I gave birth to a beautiful baby boy in 2023. My overall rating is dragged down by the billing department- it's been an ongoing painful process with them that we are still dealing with. As others described- I have filled out endless forms since 2023 to destroy specimen no longer needed. A year after the forms were signed, I was told there was a clinical error but my initial dates would be honored. Then the bills came. Impossible to get someone on the phone, when I finally did I was first told don't worry, it's a new billing system acting up, ignore the bills. Then the bills came again and I thought we were finally done after yet another round with the billing dept, but now a collection agency is in the mix. It's been impossible to get an accurate breakdown of what we are even being billed for and at this point I just want to pay and move on. So, beware I suppose if you choose RMA, be very clear and capture all communication so you have it if needed.

Zero stars. Stay away. This review is mostly specific to the billing and admin practices of RMA -…read morethey are atrocious, the worst of any business I've ever encountered. Trying to find the correct person to help with an issue or anyone at all to answer the phone in billing is near impossible. They sent a bill of mine to CBC to collect. I was never sent this bill. Nothing in the mail. No email. No phone call. Nothing before they sent it to collections. My account "financial educator" couldn't even tell me what the bill was for. I've been asking for a full statement of my account for weeks and even that is too difficult for them to manage. Trying to get information on the charge requires endless follow up on my part and it is still unresolved more than 2 months later. And this is just the latest of several issues I've had with their billing department. Since 2022, I've been asked to fill out multiple forms, consents and sign up for 5 or 6 different portals as they've changed ownership, yet still they send mail to the wrong address or text me bills instead of emailing them despite multiple requests not to text. This does not instill trust or confidence in a medical practice.  Regarding their medical staff, the doctors and nurses are nice and competent and I do believe Dr. Klein and his coordinator Jenna tried to help me and my fiancé, but the entire practice or company more accurately, feels like a factory. You don't see your doctor during most or every visit, just whoever is available on that day. One visit, I had side effects from a medication that seemed unusual and the doctor I saw said she'd never encountered it, shrugged and didn't have anything to say other than "let us know if it gets worse or doesn't go away." I also had significant side effects both immediately after and weeks after my trigger medication that I was never warned about. Reddit subs were more helpful than RMA in these cases - it seems these side effects were all fairly common. If we try again, we might have considered continuing with RMA because finding and trying a new practice is full of it's own uncertainty and risks, but after this latest billing issue, never again. Every interaction with RMA on the billing/admin side has been infuriating, riddled with incompetence, and simply bad business. There are other options out there, save yourself the frustration and avoid RMA.

Everyone at this office is amazing. From the receptionists to the doctors, they take the time to…read morereally listen with compassion and understanding.

I love the entire staff at this office. Everyone is so professional and each visit I had in my…read morepregnancy last year was pleasant. I felt very secure in my first pregnancy every step of the way with them. I am now coming to this office for my second pregnancy and I would highly recommend any doctor in this practice.

I love this office so much and today, they raised my expectations for how a doctors visit should…read morego. The whole team here is pleasant and professional and I never thought I could ask for more in a visit. I was very nervous about my IUD procedure and received so much assurance today - I came alone and while experiencing standard discomfort during the insertion, a woman in the room assisting Dr. Kim held my hand. The other 3 women, who I wish I could remember their names, in addition to Dr. Kim, afforded me kindness that I've never experienced during a doctor visit before. I am so grateful for their compassion and highly recommend this office.

best doctor in the world. Have been going to him for 13…read moreyears. Moved to NYC and still go

Going on 2nd baby with Nabil and he's been great! Quick, efficient, thorough, and straight to the…read morepoint with always a smile on his face. Truely cares about his patients and their unborn baby. Will do what is needed even if other docs won't if it's the best for you and baby! 1st baby was C-section and surgery went well! Was walking next day and incision looks great! Front desk is pleasant and appointments are a breeze. Great coordination with White Plains Hospital. Together they make it all seemless.

I started seeing Dr. Howard in 1969 and I had an appt with him his very last day of work. It was so…read morehard to say goodbye to a doctor that I had seen for more than 40 years. We both cried, we'd been through so much together. There will never be another doctor like him. Dr. Howard, you are loved and greatly missed and I hope you're enjoying every minute of your retirement. Hugs, Bonnie

Dr. Howard was the best Dr ever. He delivered my four children and was a dear friend. He will be…read moregreatly missed.

I have mixed feelings about this place. I came here years ago when I was younger and it was…read moredefinitely the toughest day of my life. The lady that I first saw made me feel dumb because at the time I didn't have insurance and had to pay out of pocket, she kept saying "omg really no insurance omg". I had the money so I don't get why she kept saying this over and over, it made me feel very stupid. Then moving forward after paying, when I went to the next room. They let me know they could not do the procedure for me and that I could not get a refund. I understand why but just the way they spoke to me that day with no emotion, when this was hands down the most difficult day of my life. The way they spoke to me felt heartless. They were quick to rush me out of the office, writing down names of other doctors that might help me but no promises they kept saying to me and take care as they hurried me out the door. Recently I came here with a friend and there were different staff members but again not very patient or comforting with my friend. I'm glad I was able to go with her to provide support because she got none from the staff here. I get that maybe their immune to it because they deal with the same thing everyday but at the same time if you can't be empathetic toward the ladies and families coming in everyday, you need to not work here.

My review on Google was deleted within 12 hour of me posting it. I am also blocked from reviewing…read morethis establishment now. I encourage everyone to read this before the delete it here too. But I will not stop. Here is the original review. I wish I could give a nice review like most of the 41 reviews on here. However, there are negative reviews on here as well. Those negative reviews seem to be very detailed and specific. Those negative reviews all seem to share in common the idea that this practice is less than what it tries to pass itself off to be. The reviews comment on a uncaring staff and a lack of compassion. On the surface one would think that the minority negative reviews are just outliers. Unfortunately, that is not the case. My wife and I had the WORST experience imaginable today. Imagine our emotional states with Christmas around the corner and a decision to not have a baby for medical reasons. Here at this office we expected a certain level of empathy. We didn't get it. And without any apologies I can say, watching my wife doubled over in pain after her procedure, I lost my cool. You see I am a doctor myself. Sad to say today I lost all professional composure and was just an angry husband. Let's get to why. We arrived at 8 and sat there for over 2.5 hours. They of course made sure to collect money in advance, cheerfully I might add. She finally went in. About 40 minutes later I get a series of messages from my wife while she was still inside stating she was in extreme pain from the moment she came too and was scared that something was wrong. At that point I had full faith in the staff and reassured her via text. I assumed, incorrectly, that the pain issue would be addressed with an explanation. The surgical procedure can have complications. Well imagine my surprise as I saw my wife come to the waiting area in tears and doubled over in pain. Choking on her words she proceeded to explain to me that immediately after the procedure she was in excruciating pain and tried to alert the nurses but was completely ignored. That as she sat in the recovery room the staff wouldn't even acknowledge her as she was in hysterics over the pain she was in. She said she felt like a "ghost", no compassion, no empathy, completely ignored. Grossly unacceptable. So I went to the reception window. We were then led to the back. At this point I demanded to see the doc who did the procedure. And I was getting agitated. This woman, tall, blonde, introduced herself as the administrator. She said to me that my wife was cursing at her nurses. At that point I demonstrated what cursing is. They threatened to call the cops. We left. That administrator lied to my face. I have ran and worked in offices and hospitals. I was onto her instantly. They did not address the pain complaint appropriately. They were ready to let my wife go. And I called them out on it. And this not so sharp "administrator" actually thought that I would fall for the tactic of flipping accountability on to the patient. It's very easy to show shitty behavior and then hide behind titles and the pretense of a professional office. They DID NOT put their patient first. Had I not raised an objection and had I not had a knowledge of medicine they would have let her go. It makes me wonder how many other people deal with this nonsense and are bullied by them. There is no bedside manner. From what I saw and my wife described, this is a mill. Now I am sure blondie will read this. So this is for you dear - NEW YORK STATE DEPARTMENT OF HEALTH. Expect them to come calling. Furthermore we live in a social media driven society - your mill of a practice is about to become a news topic. And you personally leave a lot to be desired. You are by far the worst administrator I have seen. Lying about your patients and misrepresentation of facts is not appropriate. Your problem is you have never been called out on it by someone above your pay grade. To whoever is considering coming here: if you value your loved ones and their emotional and physical health, stay away from this practice and it's concentration camp administrator. And I make ZERO apologies for my behavior. I protect my wife. Maybe you should learn to protect your patients the same way.