Dr. Hartman and his staff are excellent. The staff actually answers the phone without having to push 83 buttons! Dr. Hartman is caring, professional and and a superb communicator. He fits the expression " none better" perfectly. read more

Amazing in his care and diagnosis! He is a healer.he took me on short notice and did a pain free procedure!

I had a surgery scheduled with Dr. Hartman and a few weeks before was called and told he couldn't do it. When I asked why, they said something came up. I was po'd because I had made arrangements, a week off and everything, and he was canceling without giving me a reason. I tried again and the 2nd time didn't work out either. I had given up until it became clear to me that I had to go through with this surgery, so I scheduled it one more time. I went to the new location, which I agree with another poster, feels rushed and impersonal. I sat in the waiting room for almost 45 minutes beyond my scheduled time. No one bothered to tell me that the doctor was running late, instead the staff were all congregated around some guy who was telling a story about something - the girls were all fawning over him. Patients were obviously not their first priority. My impression was reinforced with each dealing I had with his office. Every time I called I was usually directed to voice mail and had to hang up several times and call back to get a live person (I did not want to have to wait all day for them to call me back). When I spoke to people, either to make an appointment or schedule my surgery, their attitude reeked of boredom and I felt as if I were bothering them. After my surgery no one from his office bothered to check on me, and no one thought to schedule my post-surgery appointment before I had the surgery (since afterwards I was so out of it that I couldn't call for a few days and ended up going to the ER twice). The service was shoddy, unprofessional and unfriendly. If I have a choice in the future, I'm going to a different doctor. Dr. Hartman's staff needs some serious work on customer relations. read more

I am impressed with Dr. Daniel Hartman and highly recommend him. I went to see Dr. Hartman to get a second opinion about my ear condition. I find him to be professional, excellent listener, attentive to detail, fast in diagnosing, accurate in determining the causing problem and practical in delivering his results/recommendations. Compasionate, I like that he was curious to find out about my hearing loss, tested my ears at no cost to me. (I couldn't afford an additional expense) Dr. Hartman ranks high in my book! The Staff was pleasant and accommodating. Thank you Dr. Hartman, you are awesome! read more

He was very professional and very knowledgeable. Gives great practical advice. There's parking under the building but there's a lot of 2-hr street parking around there if you can walk a block or two. read more

I went in to remove wax from my ear and he used a proceedure that was simple, painless and comfortable - simply sucking out the wax. This was much better than the proceedure that had been used with my previous doctors (drilling my ear with high pressured water). I came back a year later with the same problem and the doctor had moved to a new clinic, with a rushed-feel lacking the personal attention I received the first time. Accordingly, I am adjusting my rating downward. read more

I am not originally from SF so finding a trustworthy ENT in a large city can be a daunting process. As soon as I met Dr. Hartman, I knew he was one of a kind. He is professional, caring and considerate. When I had questions, he was always available to answer. The staff at Presidio Surgery Center were also pretty fantastic. Following a tonsillectomy, all were supportive and even made a few post-op calls to make sure I was doing ok. Dr. Hartman is passionate about his work and it shows. We need more medical professionals that provide such great patient care - thank you! read more

Dr. Hartman is wonderful. I went to him so scared, and he was extremely gentle, caring, informative and honest. I recommend him highly.

Dr. Hartman and the entire office staff are extremely professional, efficient, attentive and also kind. I have had allergies & sinus problems for 50 years & have seen many doctors in many cities & I feel Dr. Hartman is one of a kind; extremely perceptive/great diagnostician. Having been referred to him by my primary physician I now will highly recommend him to others. I rarely give anyone 5 Stars... But Dr. H. is truly deserving of all 5!!! read more

Dr. Daniel Hartman is simply the best ENT. I've had hearing loss for years and went to a different audiologist in San Francisco who said that I couldn't be helped. My wonderful ObGyn recommended that I see Dr. Hartman. Dr. Hartman fit me with some hearing aids that have improved my life significantly. I can hear conversations again. It is absolutely wonderful. He is patient, professional, competent and very nice. He personally returns phone calls, promptly. I highly recommend him! read more

Dr. Hartmann is professional, experienced and very compassionate. Though seemingly reserved, he does care about his patients. We were lucky to get him. read more

Really a very caring and thorough doctor. I felt his compassion and he listened and asked questions. He explained things well. I'm happy I was treated by him. read more

Due to the upcoming 3-day Memorial weekend, my family doctor suggested that I call the office to see any available specialist right away. I got an appointment to see Dr. Daniel Hartman the next day. He was personable and professional. He listened to my problem, answered my questions and explained what he would do. I felt confident in him. Also, unlike other doctors' offices, I did not wait long in the waiting room (after I filled out the new patient forms) when I was called into the exam room. In there, I was interviewed by the doctor's assistant immediately. Before I know it, Dr. Hartman had arrived to see me. I recommend this office and Dr. Hartman highly. No wonder my family doctor commented that any one of the doctors in that office is nice. Thank you everyone! I appreciate the professional service very much. read more

I would give Dr. Hartman six stars if I could. I showed up in his office with a broken nose this week. I am very nervous around doctors/ needles/ medical instruments, and he made a great effort to make me feel comfortable and to keep the conversation interesting. Also, he explained everything he was doing and gave me a minute to relax whenever I needed it. Plus, he was understanding about the fact that I did not have insurance and so I needed to get everything done in the one visit (as opposed to consultation, procedure, follow-up). He is a genuinely kind person and it was a pleasure to meet him. If I have any other ENT problems, there is no doubt who I will go to: Dr. Hartman for sure! read more

I got Dr. Hartman's name on a referral from a doctor I trust. I needed an ENT quickly and, after explaining my issue to his office, I got an appointment for 2 days later. Score! I also asked if they take my insurance because I was getting mixed answers on the internet. My insurance provider's directory didn't include him but a google search resulted in at least three other sites that listed my insurance plan as accepted by his office. Thank goodness his office told me that they accept my plan. Not so easy. When I showed up for my appointment, his office said they don't take my insurance. My co-insurance for non-preferred providers is HUGE so I let them know I was upset that it would now take another couple of weeks to get in to see a doctor. His office understood immediately and acknowledged that they made they error when I called for the appointment. They also acknowledged the lack of clarity about the plans they accept and another office person immediately started to work on their website info to clarify. Anyway, the front desk could see how stressed I was about seeing a doctor right away and asked Dr. Hartman to give me a reduced rate just for that appointment. He readily agreed and even though it was more than my usual co-pay under my insurance, it was low enough that I didn't want to waste anymore time. They took me right away and his assistant immediately came into the exam room to take my history. As soon as she was done, Dr. Hartman came in - no waiting! He was professional, personable, knowledgeable and didn't talk down to me. He patiently listened to my questions and answered all of them. He also took time with me to look through the list of ENT docs on my insurance provider's website so he could identify a doctor he trusted to refer me to in case I need follow treatment. I highly recommend Dr. Hartman based on the combination of his professional expertise and bedside manner, his accommodation of my appointment at a lower rate and the empathy and assistance his staff gave me to make it all happen despite the insurance problem. I'd give the rating 5 stars but for the insurance issue. Four stars is not a reflection on the quality of Dr. Hartman's medical care or his office staff. read more

This is the #1 ENT practice in San Francisco for both adults and children. My children have been tended to by Dr. Mandpe (ear tubes and tonsils) and my wife and I have both been tended to by Dr. Hartman. The practice is clean, professional and runs like clockwork. I could not be more satisfied with Dr. Hartman's bedside manner. He listens, he thinks, he takes his time - a true professional that inspires trust. A++ for the practice as a whole. I would never go anywhere else. read more

Dr. Hartman is simply the best. I was referred to him by my primary care doctor and now I recommend him to all my friends. He is very easy to talk to - gives great advice, explains things clearly and takes lots of time to make sure that I received excellent care. I had some diagnostic tests done and the doctor called me himself to give me the results - the night that he got them! We talked about my options and he really listened to my concerns. I felt like Dr. Hartman really cared that I was getting the best treatment for my condition. I know that I have a doctor who knowledgeable, caring and very available. A fantastic diagnostician... True definition of a great doctor. read more

A terrific doctor. I went to see Dr. Hartman because I had persistent ringing (more like a buzz) in my ears. I thought that he would tell me that it was "all in my head" but instead he assured me that my problem was real. He immediately ran some hearing tests and concluded that I had a hearing loss...really??? I am not that old... Dr Hartman was very patient and kind...At first I was reluctant to believe the diagnosis...but he explained what was happening and encouraged me to try a hearing device. He was able to fit me with a very cool and not noticeable (tiny) hearing aid. What was most impressive about my experience was the amount of time the doctor took in answering all my questions and working to help find a solution to my problem. I highly recommend this specialist -- he did a great job fixing my hearing! read more

I recently had a surgery performed by Dr. Hartman. Every aspect of the process from the initial office visit to the post op appointments has been exceptional. It is clear he is extremely knowledgeable and professional and I felt as if I was in good hands all the way through the process. Unlike other posters here I had no problems with the office staff, they were friendly and attentive at each visit even though it is clearly a busy office with a lot going on. read more

This is the absolute best ENT doctor available. He has treated my entire family and my in laws and NEVER rushes me and always has a great deal of options and advise. I have gone to him for over 18 years and never have had a complaint. GREAT bed side manner. OK it was more personable in the smaller office before but he had to move to a bigger office and the staff are professional and there are benefits like electronic records that he didnt have before. Maybe Rick K is just a pain and Dr Hartman was just trying to be nice!! read more

I have to agree with the previous poster, Rick K. There is something seriously amiss with the office staff. I've dealt with several dozen doctors' offices in my life, arranging appointments for all members of my family, and I have NEVER been treated so dismissively. One staff member yawned several times as we held a brief conversation. Guess they have better things there than to talk with a patient... They also don't pick up or return calls. read more

Smart, compassionate, great listener, very responsive care. He was very professional and has a great bedside manner.

Dr Hartman is a very smart, competent, caring doctor. He even called my daughter after surgery to check on her! I highly recommend him. You will not be disappointed! read more

He is simply the best physician I have ever encountered. He's accessible, smart, helpful, and flexible. He's clearly focused on getting me what I need and want. He's fun to be around, with a good sense of humor, and he listens. I walked in without an appointment recently and the staff (who remembered my name!) got me in to see him within ten minutes. Great. read more