Christine took on my time sensitive tax matter a month ahead of time. One week before the IRS…read morerequired payment to avoid a lien she still had not contacted the IRS. At this point she and her assistant decided to take a vacation and didn't answer my repeated calls to her office and cell phone for a week. A day prior to the deadline I had to deal with the matter myself and thankfully got an extension so I could contact another accountant. Professional responsibility = zero.

From the owner: Accounting Services in Strongsville, Brunswick and throughout Medina County…read more Advantage Tax & Accounting Solutions, LLC is a local Hinckley, OH CPA firm working with business owners and individuals. We have years of real world experience providing accounting services for all kinds of small businesses including bookkeeping, tax planning and new business advisory. We've helped many businesses reduce their tax liability and ultimately become more profitable as a result of working together with us to manage their finances more efficiently. We've also helped individuals with income tax preparation to make sure they take advantage of all the deductions. Whether you're looking for a full package of accounting and bookkeeping solutions for a growing business or annual tax return preparation as an individual, our goal is to form a long-lasting professional relationship. We welcome new clients with a free initial consultation and offer all our services at affordable rates to Hinckley area businesses and individuals.

I suppose, if I really tried, I could probably do my OWN payroll. Yeah. Like I can do my own…read moreclimbing of Aconcagua. Or run my own 9.8 100 meters. Or remember the lyrics to any song with more than ten words. So, I don't. I just let Ahola take care of all that. (The payroll, not the climbing/running/remembering part.) And they do just a swell job, too, with all the messy paperwork e-mailed every pay period, hard copy snail mailed, end of quarter stuff, end of year stuff. It's so easy, some weeks I just stay in bed, watching Oprah and eating SnackWells. "YOU get SnackWells! And YOU get SnackWells! And YOU..." Here's another aspect of their business, as you can see from the Ohio Historical Marker outside their office and pictured with this review: They are a family-founded company. and they are local. So even my payroll is free-range locavore. How sweet is that, I must ask? And when I have some problem with payroll, as I did just this morning, I can waltz right in and speak with my representative, who remembers me, and my family, and my business, and I don't have to press seven to speak with someone who is pre-ignoring my problem. Humans, working with humans. "It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently." - Berkshire Hathaway CEO Warren Buffet

The AHOLA Payroll Service and their HCM System (iSolve) are great. It's a great family owned…read morecompany which is why we selected AHOLA, in addition to the many referrals we received from other local business owners. They have always gone the extra mile for our business and have always been quick to resolve any issue or questions we might have. I recently implemented their iSolve HIRE portal and it's a great all inclusive system. AHOLA did have a recent issue on October 25, 2019 with the 3rd party ACH (Automated Clearing House) which handles electronic transfers throughout the U.S.. However, the team at AHOLA worked throughout the night and the weekend to resolve the issues, forming new partnerships to ensure this issue never happens again. How any companies out there would go that extra mile to implement corrective action so quickly and only losing one business day. It's a testament to their business resolve and as a Human Resource Manager, I am glad to have them and their resources available to me.

I was a previous client of Payroll 4 Construction (P4C) and decided to recommend P4C to a new…read morecompany I was working with. Let's face it, when processing certified payroll you want a company you can rely upon and an expert in payroll + taxes. So I'm truly taken aback by the unprofessional treatment recently received. First take note there is no management structure. If an issue occurs that needs resolution, it's highly unlikely to be resolved in a professional manner. During my implementation, I had a question about tax set up in 2 states. I was thinking about hiring an employee who lived in Oregon and would work in California. I wanted to know how the payroll taxes would be processed. What would the tax set up look like. This is the exact response I received. "We are not tax professionals" and I would need to direct my question to a tax professional. I thought to myself, perhaps I'm asking this question the wrong way. I tried asking another way and was met with the same response and mind you it was not sent with pleasantries it was sarcastic. I then requested to speak with someone from the management team to clarify my question. After a week on not receiving a reply, I was forced to reach out again to obtain support. Needless to say, this went back and forth until I decided P4C did not take my issue seriously. When I asked for the set up fee to be refunded, I was told in no uncertain terms NO. If a payroll company is unable to assist with a simple question about set up for 2 state payroll taxes in a knowledgeable and professional way, it would seem logical to return a set up fee. Who needs this type of nonsense from a company you plan on paying to process your payroll. Think about when you're knee deep in uploading your payroll, you hit the process button and receive a payroll error. Your next option is to call for help and you're told "We are not payroll professionals." Save yourself from this type of company. They do not know what they are doing.

From the owner: Payroll4Construction is the #1 Payroll Service for Contractors, combining construction-specific…read morepayroll and reporting features with everything else you would normally expect from a payroll processing service. Payroll4Construction handles all the tough nuances of construction payroll, from multi-states and automated fringes to providing free certified payroll and construction reporting, plus a mobile app for ease of data sharing from jobsite to the office. P4C understands construction and gives contractors a competitive advantage by letting them focus on their jobs while handling the rest.

My company's payroll taxes were completed incorrectly and we were charged to have the payroll tax…read morereturns revised even though the Payroll4Construction created the error.

They are fantasic to work with. They've helped me so much along the way great customer service.read more

Did not file my taxes...has not answered any emails or phone calls for the past three months, and…read morewhen I called the irs I discovered he filed an extension without my permission. I left a message, asking him to confirm when they will be submitted, but again no response. And he has yet to provide me my tax filing docs from last year, so for all I know he could have stolen a large part of my refund. I will be filling a complaint with the Accountancy Board of Ohio

It is impossible to get a hold of Joe after tax season. He was supposed to file an extension for…read moreus, after talking with his receptionist. I've tried to contact him several times and there is no voice mailbox anymore. Very disappointed as we have used his services for years. We will seek another accountant.