Blondell's prides itself on finding the right car for the right person. When my daughter passed her…read moredriving test, I approached the owner of Blondells, to find a small car suitable for her. Within a short time, he had located a Ford Ka, at the right price. 12 months later, she is still driving round in it most happily. It has been 100% reliable since she bought it and whilst we have had a couple of small jobs done, commensurate with the age of the vehicle, it has been 12 months hassle-free driving, thanks to Blondells.

I have never had a better experience buying a car, whether used or new, than I had with Jeff, the…read moreowner of Penny Lane Motors. My wife and I went to him with a list of what we wanted and our budget. Within a few days he had found a car that met our needs and was well within our budget. He never tried to sell us on a more expensive car; instead, he found the best car that fit our needs and budget. We got a car that was still under the factory warranty and it looked and drove like new. He knew that we were going to be driving the car on a (very) extended holiday, so after the car arrived and we had agreed on a pricer, he decided to put two new tyres on the front just because he wanted us to be safe and comfortable. He was honest and helpful, assisting us in matters of automobile insurance, breakdown insurance, MOT, warranty transfer and registration. My wife and I would cheerfully recommend Jeff and Penny Lane Motors to anyone looking for a good used car and good person from whom to buy one.

Illegal practices/Car Mileage clocking. Manager went against own 14 day money back guarantee and…read morewithheld £100 with no explanation except I had put 150 miles on the clock. 100 miles were added due to having no choice but to return the car that they had illegally sold me. Owner's attitude shocking. See google reviews and photo evidence. over 40,000 miles have been wiped from the car... Owner also outright refuses to accept my complaint or indeed provide me with their 'comprehensive complaints policy' as outlined on their website. Trading standards have been notified. Owner has his own staff leaving Google reviews and he even took time out of his holiday to research where I worked to fish out any negative reviews. Petty behaviour. Matter of principle now and not just the fact that their negligence has left me out of pocket. Also promised the car came with full service history, rather 2 vague stamps and 2 years missing! Avoid

We have bought two Suzuki cars and a Hyundai i20. My friend has also bought from here too. My first…read morepoint of call when looking for a new car. Professional but very friendly, helpful staff. Nothing is too much for them. Also use the service department. No problems organising a courtesy car for my use when my car in for service. Would highly recommend this garage.

Scumbag sales technique, upping the price after already verbally agreeing it with us! My girlfriend…read moreand I drove a couple of hours to view some cars and came to this dealer. My girlfriend liked the car and wanted to buy it, so we attempted to negotiate on price. The first guy we spoke to went away to see if the price offered would be accepted, but in the interim, another sales person told us that there was no room on the price as it was already low enough. Was wishing we didn't have to deal with this guy at this point, who seemed hung over, but fair enough, they don't have to discount the car. Then started 1 and a half hours of complete farce. My girlfriend said she would pay the full price on credit card if we could drive away today and that was agreed. Since getting back from the test drive, paying by credit card was mentioned three times to this particular sales person and it was agreed that we would pay the asking price. Then, there was apparently a 'mysterious' issue with being able to tax the car via the Internet and it looked like we couldn't have the car on that day after all. Except, there was nothing wrong with the automated phone system and when my girlfriend got the guy to try again, despite the guy not knowing what numbers to enter on the website to register for tax, he eventually managed to get there. At this point, my girlfriend was asked to pay for tax, which she paid for. My girlfriend was then asked to pay for the vehicle, but as the sales person was setting up the payment on the card reader, he suddenly dropped the bombshell that there was a credit card surcharge which upped the price by hundreds of pounds! So my girlfriend had already paid for the tax and wouldn't be sold the car without paying the surcharge. After realising his mistake of not telling us anything about the surcharge in the preceding hour of misery, the salesman went away and then came back saying that he'd drop the surcharge slightly, but we'd still have to pay most of it if we wanted the car. This is after the price for paying by credit card had already been verbally accepted and road tax already paid for! I doubt how the garage handled that situation was legal and I'm considering reporting the matter to Trading Standards. Anyone with an ounce of honour would have respected the agreed price. The result of all this was, despite my girlfriend having just purchased a car which she liked, she felt so miserable having been through an hour and a half sales process which was just horrible and had obstacle after obstacle put in our way of buying the car. I've bought cars before from dealerships and I've always come away happy, feeling like I've got a good deal - not something you'll feel like after buying from these scumbags.

AVOID THIS COMPANY I…read morerecently bought a car from this company and have had nothing but issues since. We were promised the car was in good condition yet the car has been back to them multiple times over the last 3 weeks. Our last visit was the final straw, the car broke down due to issues with the clutch.. We took the car back and were told they would look at it, initially they told us it was just a cable and that we would have to pay roughly £40 to fix it. A few days went by and we were still without a car despite us having a 6 month old baby and no other form of transport. After a couple of days they told us the price would now be £100 as it was more than the cable having looked on a ramp. But they had already told us they had looked at the car and found the issue. After a few more days past they told us it was good news and it wasn't due to be £100 as it was just the cable. After a week past they called us to say they had fixed the issues and it will cost us £100 even though they have previously quote to cable fix to be roughly £40! I rang them to question the cost of the repairs and how the money was calculated. I stated that legally under the Consumer Goods Act, that due to being presented information that the car was in good condition that we were due to have the repairs completed under our legal warranty. They instantly responded "just bring me £40" and hung up on me. When arriving the collect the car the first thing they said was that they refuse to ever do any work on the car again even though it is still legally under warranty with them. Whilst selling us the car they tried to present a car in "great condition" yet they panicked after the car failed to start 5 times! I have setup a website to express my concern about these con artists in more detail which will display in google very soon.