This place is wonderful. My friend and I hit a rock while we were driving to Philly from New York,…read moreand it scraped up the bottom of the car--the plastic shield was stuck and scraping underneath the car every second. We pulled in to B&B, and they took a look, and fixed it for no charge! They were very nice and welcoming, and had a wonderfully comfortable waiting room as well. It only took about twenty minutes. Anytime you need a car mechanic in Bristol, PA, I would definitely go to them!

Thank you for your service bill Definitely will recommend…read moreyou to my friends Great service And professional Thank you!

Last Friday, coming home from Delaware - I thought something was wrong with my brakes - my SUV was…read moremaking awful sounds and I felt like I was driving on a rough road. When I got home I could smell something burning under my car. I called the local Ford dealer (who has been servicing my vehicle for 10 years). They told me they were too busy and could schedule me the next Friday (a week away). They had inspected my vehicle in July and apparently didn't check the brakes! Note: I will never use their service department again! I was upset and decided to find a mechanic near me. I did a Google search for a local auto service and found Glenolden Service Center (a mile from my home). I talked to Kenny (after I hung up from the Ford dealer) and he told me to bring my SUV in on Monday. it was the best decision I've made in awhile!! After Kenny fixed what was wrong and completely checked and fixed/adjusted what should have been done before - I drove a quiet and safe vehicle home!! Thank you Kenny - for listening, caring and doing an outstanding job! I will definitely have you take care of my vehicle. I'm so very happy and impressed with your excellent service!

I'm always astounded at dealerships that get 5 star ratings because it really means either you got…read morean amazing deal or you work there...just kidding. We came to Mike Piazza Honda to get a car for hubby after his was totalled and I was 8 months pregnant (seriously stressed). I appreciated that this dealership had updates on their promotions and cars available in our price range on their website (just make sure to double check which location apparently there are many Mike Piazza Hondas). Putting aside the fact that buying a car anywhere takes a million hours, I did appreciate that viewing, test driving and car faxes were fast. As for the downside, like many other dealers, they tried to get over on us with the price of a car. Hubby and I had seen it online and thought it was at this lot, turns out it was in a Chester County Honda dealership....yet they had nearly the same identical car (mileage, year, make & model) on their lot for $2k more! I asked if they would price match...nope. We had to threaten to leave and let them run hubby's perfect credit score in order to bring the price down. By this point it was 9 pm and they were closing, we were upset the process wasn't wrapped up....BUT here's the shocker...they let us take the car home without signing anything! Obviously we had to come back to do the paperwork the next day, but I was shocked at the fact that we were able to leave with the car with a mere copy of hubby's license....then again I'm from Jersey and car theft is rampant by us. The next day we came back for the loan portion, by this point I was able to do some research and see that we were eligible for 3% APR through our bank....the dealership was offering a ridiculous 12.5% (you know, because of our great credit score, ha!). Hubby had to hardcore negotiate that down, as I growled over the phone at the dealer for trying to take advantage of us. Needless to say we wore them down and now have a nice car for the baby. I don't think this is an abnormally bad experience for car shopping, having done this twice before, and it ALWAYS being a hassle. So this is a fair warning to brace yourself AND do research about car loans BEFORE walking into a dealership lot.

This place is a fricking joke! I called and made a service appointment for my neice who was…read morevisiting from out of state. She had driven over 12 hours and needed her air conditioning fixed. I was told it could be seen the next day and to drop it off. At the appointed time, it was dropped off only for the service lady (huge stretch of the word might I say) whom decided they may or may not get to it and may fall into the following weeks work. Ummm.... It was specifically mentioned that my neice did not live here and was visiting and would be leaving following the weekend thus the need to be done that day as per the appointment scheduled. My neice was terrified to go back into discuss anything with the rude person. So I asked immediately to speak to the Service Department MANAGER. Upon doing so was assured the vehicle was definitely going to be worked on, diagnosed and a call would be given to me no later than 3pm. By 3:30pm there was no call, in fact when I called to speak to said Manager, he was in ' a meeting' and unable to assist me. Further more the vehicle was not looked at and would not be until the mid week. At this point I wasn't accepting this as acceptable. I informed the woman that this went against everything I'd been promised earlier in the day, and I was repeatedly interrupted while doing so. I asked the woman why she was being so rude and why the lack of customer service? To which she hung up on me. At that point, we immediately retrieved the vehicle and took it directly across the street to a small auto shop where in fact they diagnosed the problem and had solved the issue within 12 hours on a Saturday! I highly suggest that you take the time to research your surrounding service departments before EVER BRINGING ANY VEHICLE TO THIS JOKE OF A DEALERSHIP!!! @HondaUSA @BBB PS If this could be a - * rating that's what I'd have given.

I ordered my THP plan last year. I didn't read the reviews here. I have an issue with my pool pump…read morenow. I was getting, or felt I was, the run around so I checked Yelp. Scared me. But here's what happened and why I am giving 4 stars. They sent out a tech very quickly however the tech didn't do his job correctly and that's why I was getting the run around. Once I recontacted THP they sent out another tech, I was not charged for the second tech showup fee. Tomorrow my pool pump will be replaced, and below my cap dollars for the work. So, I'm good and they held up their end of the deal on this item.

Their telemarketer caught me on a Tuesday offering a full extended warranty of all my critical home…read moresystems. While she was on the phone I checked the BBB for feedback and read a litany of horror stories about declined claims and non-existent coverage. When I asked for a list of policy exclusions, I was told I could read the policy "later." Click. Zero stars for lack of transparency.

I scheduled an oil change at 9:00 am at the Lawrencevilke, NJ, Pep Boys, arrived on time, was told…read moreit would take about 1 hour 45 minutes because there were 6 other customers ahead of me. I asked why they booked so many oil changes at the same time and was told that, without appointments, the wait would be a lot longer and that their new "system" allowed it. The new "system" also was given as the reason they advertise, but do not have, high-mileage synthetic oil. Did you ever see the "Seinfeld" episode about the car rental reservation when the agency did not have a car reserved for Jerry? Welcome to the new Pep Boys, back to the old Jiffy Lube. Also, they won't look at your coupon until check-out, then they might tell you it doesn't apply.

I've been here three times in the past week getting a car fixed up, and each time the staff has…read morebeen amazing. As a college kid with little to no experience around cars, I felt like a valued customer. I also felt like the turn around time on repairs and the prices were very reasonable. In particular, Matt and Andre are super stand-up dudes who went above and beyond to help me. 5 minutes after bringing the car back from the shop, someone backed their car into mine. Andre and another mechanic were kind enough to take time out of THEIR day to get my car in for a complimentary mechanical inspection the next day to help with the insurance hassle. 10/10, I will be back!

The guys at the Lenola Rd, Moorestown NJ , Jiffy Lube, Know…read moretheir stuff, get the job done quickly, and answer all my questions, and even help RESET the dashboard light that tells me to get an oil change...as I am leaving from getting one. THATS why I return there.

I wouldn't tell anyone to go here at all. Just annoyed this morning by the bs I had to listen…read moreto..... you notice a small leak but don't tell me because it has to be a major leak for you to tell the customer I swear this place is just garbage and won't take the blame when you can't stand on business. Please gooooo anywhere else but the trash spot!! Thank you and have a great day

We found a 2024 Chevrolet Colorado Z71 at this dealership and had an outstanding buying experience…read morefrom start to finish. Tia White greeted us when we arrived and was fantastic throughout the entire process. She was knowledgeable, friendly, and always willing to answer our questions without any pressure. The negotiation process was straightforward and fair, with very little need for back-and-forth haggling. Pricing was transparent, and Sales Manager Nick worked with us to reach a deal that both sides felt good about. We really appreciated the honesty and professionalism from the entire team. This was our first experience with this dealership, and it could not have been more positive. We left feeling confident in our purchase and valued as customers. We would definitely buy from them again and highly recommend them to anyone looking for a great car-buying experience.

Terrible customer service. Very rude. I called for inspections for 2 of our business pool cars…read more The girl who answered my call was so obviously annoyed and had anything better to do than schedule my service. I'm in a satellite office and our corporate office said we used them before and to try them for the inspection. She was SO annoyed by my request for service, so impatient and rude, that I finally said I will try somewhere else. Zero help. I would be fired if I treated a potential customer like that.

Spring is here and we are now seeing the damage left by winter. Leaky roofs, flooded basements and…read moremessed up cars. The latter for me. I wanted to write this short review as a follow up on the great service provided by Tom & son's at their great establishment. So, I went into Philly a few weeks before the big snow storm and possibly hit a speed bump, and possibly caught some air with a not so smooth landing. Two weeks later we had the biggest storm of the year. I had to leave my home and I drove on a street near my home that hadn't been plowed yet. After that I started hearing a scratching sound every time I left my driveway and occasionally on the road. When I checked I saw I had dented a panel that covers the front end of my car. I decided to head to Tom's one day while doing some errands to see if he could take care of it. Just a pop-in. I told what had happened and he could actually see it from just looking under, so he can let me know when to bring it in and all that. He figured the part and asked if I had bought it already cus I did bring him my fog light before. He remembered. So I told him no, he'd have to order it. He said to bring it in and they'd use the lift. In my head I was like, really now?! Cool! A young man I believe his son, asked for my keys and drove it in and put it on the lift. He said the damage was minimal and nothing else seamed to be at all. He took out the panel and reworked it back to normal. The whole experience was only about 20 min and the cool part was they let me stay inside while doing it! They brought the car down and asked Tom "How much I owe'ya?" He said "Nah, don't worry about it." I said really? Let me at least give you something for lunch or something for you guys. And he said you're good don't worry about it. I thanked him with a firm handshake and hug and thanked his son as well and went about my day. It was a minor thing but it had a world of difference to me, not only that he didn't charge but just giving that feeling of how my fellow man could help me out in a time of need. I was very relieved because had that not been fixed other issues could arise (Think of Newman when he hit that sewing machine on the highway) that's what I was worried about. Hahaha! This business is truly in my heart and should be in yours too, so stop in, they are local! I said I'd be visiting them again, and I was riiight! :)

Been coming here for about 10 years. Tom always does rock solid work, is honest, and fair on…read morepricing. Wouldn't take my car anywhere else. Highly recommend

Service is great I just want Rob to fix up his waiting area it's always cold no heat l. Most…read moreplaces have a comfortable waiting area and at least a coffee pot and hot water while you wait. Also it would be nice to have a television in the waiting room.

I am so thankful and grateful that we met Rob thru my bros. Rob is very honest mechanic I've ever…read moremet. He is honest and kind. We have been going to shop for more than 5 yrs. He's shop is a bit far from me but its all worth of the drive. Rob Precision Auto is highly recommended.