We drive past three pool stores to buy at Bowman's. Romona is a pool expert and as long as you…read morefollow her very clear instructions, you'll never have an issue. She is the best!

Ramona has always been very helpful in perfecting the quality of our pool system. Her team are very…read moreknowledgeable and responsive.

Our keypad on our hot tub was no longer working, so we call Tom to come a see what the problem was…read more He said it was not only the keypad but also PC board, which was going to cost us $2000. for the part! We thought that was a little high so we called another spa repair person. Turns out it was just the keypad and it only cost us $700 total. I don't know if he was trying to rip us off as we are a older couple or he just doesn't know what he is doing!!

Called Cairo the pool man. At first, very repsonsive. had a leak in pool so he came by within a…read morecouple of days. Stayed and winterized my pool amd said he found the leak and fixed. Told me I could add water back , so I did but next morning still leaking. Called him back, he did answer and said he would be ther in a couple of days. Finally 6 days later he showed up after 5:00, getting dark, could not finish said he would be back tomorrow morning. No show finally, late that day, sad he was sick and at hospital. Week passed by, finally got ahold of him again, said he would come that week. No show again thenfinally came the following week on Friday after 5:00 again. I walked away, few minutes later, he left. I called him and said he got sick and he would come back. But to this day, he has not come back. He has also ghosted me for months and all my attempts to contact him. Picture below of how he left me: He made hole better and did not patch before he left then we had a big rain.

Absolutely phenomenal workmanship. I could not be more pleased with the dishwasher install…read more Promptly responded to my request, very detailed in description and time to complete work. Very friendly and his communication was second to none. Would not consider using anyone else

Our bathroom remodel looks and works wonderfully! Dave was attentive to our needs and wishes and…read morehandled whatever curveballs were thrown with ease. We are very satisfied with the work!

Great Staff and Ownership! Went out of their way to help us get swimming again. I highly recommendread more

From the owner: EPI Pools And Spas, Serving The North Carolina Piedmont Region…read more EPI Pools and Spas is a local Hickory Pool Supply company, Pool Installation contractor, Pool Renovation Contractor, & Pool Repair contractor. If you live in Hickory, NC, swimming pool and hot tub renovation may be necessary for your home. Pools and spas can add a lot to any property, and EPI Pools and Spas is happy to provide this service. If you are looking for a way to make sure you regularly make use of your backyard, it's time to contact our Hickory, NC, team to discuss your options. Our professionals are properly trained and licensed to renovate spas and pools of all shapes and sizes. When you hire us, you can rest assured we will be there with you throughout the entire process, from choosing the right product for your property to making sure it is correctly renovated. We can even renovate it for you in the future when necessary. Our staff is known for paying close attention to detail while also offering excellent customer service to local residents. We strive to make the process of renovation water features easy on you, so you can expect a pleasant experience from start to finish. Our Services Pool Renovation Pool Maintenance Pool Remodeling Pool Repair Spa Maintenance Spas & Hot Tubs

These guys are great. We have done business with them multiple times and they are always on point…read more Quick to respond and they even clean up before they leave. I'm sure we will use them again in the future.

I called Sunday for an emergency water heater rewire. From junction to heater it is approximately…read more27 feet. No problem, can be there early tomorrow morning. Early Monday the next morning came and went and I called to get status. He will be there later....painful trying to get a time...then finally 6 p.m.! OK cool I can do that since I won't have to leave work early. At 5:48 p.m., 7 days into my no water heater in mid February and an expected arrival in twelve minutes, I get a message saying that maybe Wednesday or the following Wednesday for sure he can get to me. I. Just. Can't.