Their gas pumps always seemingly run out of register tape to print receipts. It's a problem! They…read morealso are one of the few places in the area that offer money orders and their Western Union machine is professedly always "down". It takes weeks to get it repaired and the feeling by the staff could be described as an underlying resentment bc they have to deal with it at all, but that's a staff-Western U in problem, not a customer problem. (It's a hot mess.) To be fair, the cashiers are usually very pleasant and helpful. The store regularly appears to be properly stocked. The layout is a bit of a maze of shelving, but not a big deal. The prices they offer for gas are comparable and reflective of other stations within the area. Store usually looks clean, although coffee area is sometimes messy but to be fair, that's naughty customers who don't pick up after themselves. The things I'd like to see fixed is the attitude/efficiency particularly of the money order machine-either fix it or stop advertising you have one and get rid of it. The other is the printer tape in the outside machines being constantly empty. I print the receipt for my record-keeping, so I prefer them printed outside for efficiency so I don't have to go in and stand in line for it to be printed out. The store is good overall, but could do better. I'd give 3 1/2 stars, but there not an option for it.

Been here many times. Usually dont have an issue. Today I had to deal with an older cashier lady…read morewho was extremely rude. It left me and my mom speechless. She was getting gas and buying me and her a drink. We place down our drinks to be scanned. Then she out loud calls me out saying I was a random person that just came up and threw the drink down on the counter expecting my mom (who she assumed wasnt actually with me I guess) to pay for it. We were stunned and uncomfortable. That doesn't happen often with us. We didn't know what to say but we were in a hurry. We paid and got out. I was embarrased. We came in the store together and caused no issues but after that I won't be back for a while. I don't want a Karen embarrassing me like I'm a deliquent for litterally no reason. I'm just a woman trying to help my mom with things she needs and I'd like to acceot the coffee she gives me in peace. She needs to be retrained. I forgot to check her name tag. She's at the Mason, MI location on day shift. She's an older heavy set woman. Didn't have much of a smile on her face either. Hopefully she can ve retrained. If I ever do come back and sge acts out again. I won't come back at all.

I could have died! They never filled my inhaler even after it being called in twice. When I finally…read moregot ahold of someone in the pharmacy 5 days later, the only explanation they gave was that it cost $450. I then asked why no one bothered to contact me. They had no answer.

I went there around 7pm tonight and was told that the wait time for my prescription eye drop was…read moregoing to be over an hour--- there was nobody in line and nobody waiting in the waiting area. Heck! There wasn't even anybody in the store! The pace of work was extremely lax and it took the tech 5 minutes just to even greet me. I have worked in a pharmacy before and know first hand that all the pharmacist had to do was basically throw it in a bag and call it good. I called my doctor's office and asked if they could send the script over to the Mason Meijer Pharmacy instead. (They had it done by the time I drove over there (roughly 10 minutes)). When I went to tell the pharmacist to cancel the request, he immediately responded with a smirk on his face, "I can start working on it right now." I declined, since apparently three minutes before that it was over an hour wait! They need to wait on the customers that are standing in front of them rather than customers that haven't even arrived yet!! I will NOT be going back.

No longer open from 7 PM to 7 AM lol, or from 7 AM to 11 PM they are open 24 hours. This is a good…read morefor teenagers during the day as a hang out because it is close to the schools, it is a good place to meet up with friends, and you might find local law-enforcement in the parking lot because of the quality employees and location. The staff are friendly and the prices aren't not too bad for a convenience store.

Always had good experiences at this location. Glad to live close by…read more I've lived in Holt for about 17 years. Love the employees here. Don't know how they do it but whenever you're there, you're always treated right. Last time I was there, I wanted some of those taquitos on the rolling contraption, and they didn't have the kind I wanted. So they gave me one of each of the ones they had for the same price. It was a lot more food and they didn't have to do that. They just did it to be kind because I said "I've never even really tried any of the other flavors". A good business location to support.

***WARNING*** Consumers beware, I have been a long time loyal customer of CVS and at this location,…read moreevery since the pandemic has hit, this location has went down, I have medical issue, and have called several times, and the people at t his location will not answer the phone, they lie about everything. One time I pulled up to the drive through, and waited for a long time, along with other customers, the man behind me was yelling, I knew something was wrong, I they left me on hold for 32 min, and another time 20min, I called at the customer service number 4 different times, asking them what was wrong, and they finally told me the short staff, and they have floaters, no matter what time of day, they never answer the phone. Once I got to the drive through window, there was 2 girls back behind the window, and they was so confused, please be very careful when using this location, very dangerous.

Very friendly pharmacists that are happy to answer any questions you may have. I've always had…read moregood service at this location and most other CVS locations. I can't say driving to Holt is the most convenient but it has been worth it!

DON'T BUY GAS AT THIS STORE!!!! On Friday October 29, 2021 we stopped in from our trip back to…read moreMichigan. I prepaid 20.00 for gas, Gave the cashier a 50.00 bill. I had pumped the gas when I noticed the change was a 10.00 an a 5.00 bill. I went back in an told the cashier. She stated no, I gave you a 20 an a 10 she said when I count my drawer down tonight if you leave your name an phone number I will call you if there is a difference. When asked for a manager. She said one would not be available till morning. So we left. When I called back this morning, naturally the supposed mistake was on my end she said. 15.00 might not be much to a business but it is when your traveling. GOOD LUCK TO ANYONE ELSE WHO SHOPS WHERE THEY HIRE DISHONEST PEOPLE

They have the highest gas price in lansing area, by a large margin. As of today(01-17-16), most gas…read morestation have their regular gas at 1.50-1.60 dollar per gallon according to gas buddy, whereas this place has a whopping 1.99 per gallson. Worst of all, they list misleading "Regular with car wash" price in order to deceive people. seriously, something is wrong with this price. someone should look into their unethical probably even illegal practices.

Very inconvenient. I am a 45 year-old woman with proper identification I had a paper stapled back…read moreto it, from the government itself and because my expired ID was expired, that's why I went to the Secretary of State and got another one and the old lady behind the desk was so miserable and didn't even want to try to accommodate me when I I go in there for my children all the time I could see if I was a 25-year-old that might not pass for 21 but 45. Horrible customer service.

So disappointed note free slurpeeday day their machines were "out of order" just hard to believe…read more No way? Said they are not freezing - 3 separate machines and none work- hard to believe and "if" they were broke then take the free slurpeeday sign off the door! And offer something else I. It's place like a small soda for free? Anyway - store has limited goods on shelves and looks like it's struggling. Bathrooms clean. Store not so clean.