We went into the store, with a broken boot that needed fixing, they were very eager to help us…read more They were about to close, they told us to come back the next day and they promised they could fix it. We looked around they had a plethora of things sport related, their snowboards, bindings, and boots were good deals. The next day we came in at 8:20, right when they opened. We had the manager and his maintenance guy look at the boots and within 5-10 minutes the boot was fixed! We applaud their professionalism and customer service. Always nice people here in shasta, CA

Great service. Good selection and reasonable prices for your needs. I got exactly what I needed…read morebecause I didn't come prepared well enough for the rain and much cooler weather than what was anticipated. It's also kind of cool looking inside because it used to be a bank before it was a retail store and they kept the vault and safe in place to add to the look of the store which was cool.

What a find!! I was helping with some work on the McCloud River not realizing how cold the water…read moreis. I needed gear- waders and sunglasses that I had lost on the trail and was told I would need to go into Dunsmuir to Ted Fay's shop- which I love but hoping there might be a place in town- like an Ace or fly shop. After a search on the Web I found Mccloud Outdoors - what a find!!! It is small but large on items needed for fishing and camping. I was able to get WOMENS sized waders, polarized sunglasses contemplated even more. They were not overpriced, very helpful, helped with fly selection. And to top it all off, the BEST pastries and coffee shop attached next door. I have been letting everyone know about this gem- everything and more I needed!

Wow, this shop has not only restored my faith in retailers but even humanity itself We stopped in…read moreafter forgetting snow boots for the kiddos at home. As soon as we walked in Chad, the owner greeted us with a sincerely friendly hello. He can out from behind the counter and helped us find EVERYTHING we needed. I was so pleasantly surprised at the incredible selection for all ages. We found everything we needed at competitive prices, amazing! Added bonus was the cafe attached next store. They had the most delicious house made scones and coffee that even finicky coffee drinkers like my better half enjoyed recommend and will definitely be back in the future (i.e. tomorrow morning for biscuits and gravy breakfast )

It's literally clothes from Costco that he is reselling. Imagine a puffer coat you'd find on sale…read moreat Costco for $20. He's selling it for $60.

This is a wonderful store, run by wonderful people. They have a great selection of ALL kinds of…read moregear for men, women, and kids...and have the best prices in town! I've found real treasures here at an unbeatable price! It's my favorite store in Mt. Shasta...and the owners, Ray and his wife, are fantastic - always helpful, upbeat, and all-around lovely people .

This is not the correct address. They moved to the old pharmacy location on Main and…read moreE. Lake. Okay this may help, they are right next door to Cedar Lanes bowling. We were up in Weed for a do nothing weekend because quite frankly thats what we yearn for at times. Of course, looking for something to do, we took a tour of Main St. and wanted to note any changes. Well one of the positive changes has been the move of the College of the Siskiyou's (COS) thrift shop. The new location is bright, clean and airey. One of the volunteers gave me tour of their new building, (2) dressing rooms,and complete with washer dryer. Now how many thrift shops have that! The ladies were helpful and friendly, the young man working the register was also friendly and helpful. They only keep clothes and items which are in good condition, they bag up and sell in bulk the rest. Small selection of jewelry and other items. Prices were very fair and go to a good cause. As one of the volunteer ladies stated..."we are the Macy's of Weed! "

This was my experience a few days ago: The store has been rearranged and it looks nice. They have…read morethe tendency to place decorative items inside of baskets , giving the impression that the price s inclusive of all items in the basket. No signs saying that the price is for the basket only. When you get to the register, the staff acts weird as if a major problem has occurred. Then the manager comes to the front to inform that the price is for the basket ?!? Really, then why don't you identify the decorative items as such?!? Very annoying! Yesterday, I returned I noticed that the prices very unusual higher than previous days. I was interested in purchasing an item and was taking a final walk around before purchasing the item. All of a sudden, this guy comes up to me and hand signals that they are closing in 3 minutes. Waving three fingers in the air as if I was deaf? Really, it felt awkward and weird . Who does that?!? I left without buying anything. Customer service, regardless if it's a high end store or a local thrift shop is vital. Customers need to feel welcomed and comfortable while shopping! Otherwise, they will not patronize the store. Not sure if I'll will return.

Service is fair. Selection is ok for a small town. Prices however are definitely way too high. As…read morein I understand it's a small town, but prices that high do nothing but make people feel they're being taken advantage of. Also it's not a good look if the day after the largest nation wide protest in modern history you post a selfish rant on your front door. Less than a hundred people speaking their mind for a couple hours didn't hurt your business, Roxanne, if anything you hurt your business with your little note.

Excellent service by the owner, found the variety well supplied, although I did not buy a hood less…read moresweater that was my objective I did buy a carhartt beanie .

Found this great place! It has a lot of Mexican candy, shirts, shoes. We got tons of snacks for the…read moreroad!

Dani and Ollie at Famous Footwear in Anderson California at the Outlets get an A+++++ for there…read morecustomer service. They are awesome and explained all the benefits and rewards for the Famous Footwear Credit Card. I work in a Customer Service industry and customer service is soo important to me. These girls rocked it and because of them I applied, was approved for a Credit Card, and will be returning because of them. Great job girls.

Garrett was very helpful and exchanged my shoes when I bought the wrong size. He helped me get the…read moreright size delivered to my home, because they were out of the size I needed at the store.

2 times in the last week I have been to this store. Both times there was a sign hanging during…read morebusiness hours that indicated the store was closed. Today, i stopped by about 130pm with doors locked and the sign stated that the store would be closing at 6pm tonight. Accurate information would be helpful. Clearly I'm not meant to enter this store.

I had a very complicated return/exchange situation where the staff were very patient, explained…read morewhat was happening and although it took a bit of time, made sure that everything was done right. I've been shopping here for a few years and they always have killer deals as well.

The service at the bike shop is professional, personable, friendly, timely, and the prices are…read morereasonable. I come here for all of my bicycle needs.

I came in for a full tune on my snowboard after an unexpected incident on the mountain. I was in…read moretown for work and was continuing on to Oregon so I only had a few days to get it done. They did a great job and quickly too! Super friendly staff and very fair prices. I would recommend to anyone in Redding. Thank you!

Best place in Redding to buy shoes from a customer service standpoint. My wife bought another pair…read moreof shoes from here recently, and it was an extremely positive and comfortable customer service experience. A couple of weeks later, a manufacturing defect showed itself. Morgan, remembered my wife by name and went out of her way to find a like for like replacement. I understand that she has recently been promoted to store manager and her efforts to make things right exceeded anyone's normal expectations. I don't know if the shoes were discontinued or what but they were not able to find a replacement; but E wound up with a different pair of shoes that likes equally as much. Stop in and see Morgan. She has skills when it comes to working with people. Always pleasant, never pushy or rude and absolutely respectful. Not too common these days.

If you want shoes that fit right, this is the place! Morgan went above and beyond in finding the…read moreright shoes for my 21 year old son and 88 year old mom. I love their selection and customer service.