I don't recommend this place to any parent that has multiple children!!! I have enroll my daughter…read moreto Diaz studio of dance, for the Ballet/Tap class 4 to 5 years old. As any parent knows, sometime things happen, and my daughter got a cold, so off course I didn't took her to attend her class. However, when I email to try to schedule a MAKE UP CLASS, they said it the only availability was the Saturday class at 9am and parent participation on that class was mandatory!! I didn't understand why I had to participate on that class since I don't have to participate on the classes that she actually takes it, Also I tried to explain that I have a 14 month old boy and would be impossible for me to do any participation at that class since I have to watch my son as well!! Later I found it, that the makeup class they were offering was a toddler class, Ballet/Tap 2 to 3 years old. WHAT A JOKE!!! My daughter is 5 going on almost 6 years old, and they want her to dance with 2 years old???? Also they want to obligate me to participate in the class? they want to make me pay for my 14 month old BOY, to do ballet-Tap dance on that day so my daughter could do the class which was not at all the class that I have paid the tuition for!!!
Let me give you an example, if you miss a math class on 6 grade but the school offer you a make up class math from third grade??? Is that make sense??? Get my point ? Well they didn't !!!! when I called and tried to explain this, the UNPROFESSIONAL EMPLOYEE from this facility was extremely rude, didn't even let me talk, and hang up the phone on my face!!!! FOR WHAT??? So I kept calling, and they completely tried to reverse the whole situation, saying that I was the rude one and that the made a decision to cancel my daughter our contract ( which I'm glad!!!! ) but it wasn't fair, first because how I CAN BE RUDE, IF YOUR EMPLOYEE DIDNT EVEN LET ME EXPLAIN WHAT I WAS TRYING TO SAY!???? instead she just kept yelling on the phone, shutting me off and just repeating THIS IS THE "POLICY" !!! Literally not letting me talk at all, and like a child having a tantrum she choose to hang up the phone on my face!!!! I was chocked!!!! An hour later they wrote that I "violate their POLICY," and I was treating their employee what A LIE!!!! The Main reason why I'm writing this review is to ALLERT any person that is thinking of signing up they children to this facility, they wrote on they their email the stand up for their employees . Well I STAND UP FOR PARENTS, like me that don't deserve to be treated this way and don't want my child to be surround of this kind of people that works on your studio!!! ATTENTION PARENTS: BE CAUTIOUS BEFORE SIGNING YOUR CHILD HERE FOR CLASSES, keep in mind , if your kid gets a cold and you keep your child home to prevent others from getting sick, when you tried to get the make up class they will offer you a "BABY CLASS" regardless your child age and if you complain they will treat you like trash!!! LOS ANGELES IS FULL OF GREAT DANCE STUDIOS with nice, kind people !! Some things happens for a reason and the only positive out of all of this is that my FAMILY WONT BE NEAR THIS PLACE EVER again!!!
Do yourself a favor and research their POLICY THAT ONLY BENEFIT THEMSELVES BEFORE WAISTING YOUR TIME AND MONEY!!!!