I contacted the Danatec1 800 number today to explain a concern I had regarding the format of a certificate I received from Danatec. After a brief conversation I was told "I am free to go take the course elsewhere". No option for resolution was given, the person was EXTREMELY rude and when I repeatedly asked to speak to their supervisor I was told they are the supervisor when they clearly have a boss.
I have been in safety for 7 years and in the industry for 14 and have never been so offended especially when dealing with a company who provides a service. I do some training myself as well as recommend training companies for use by clients. I will never in my life recommend Danatec and will be sharing my experience with all my clients, colleagues and contacts. This is the type of impersonal service you get with online training, I have never had this happen with an on location trainer.
Sorely disappointed,
Alberta Safety Advisor read more