I wasn't expecting such a horrible experience when I contacted Dan for a quote and cost estimate on a mortgage. I was referred to Dan by a realtor at Baird & Warner. I received the estimate of closing costs along with a mortgage rate and compared them to two other lenders. Although the closing costs were in line with the other two lenders, Dan's mortgage rate was much higher. When I contacted Dan to let him know I decided to go with another lender, I received an email response, "that's too bad, I could have locked you in at 6.25%" which was over 1% lower than the rate he quoted on the estimate sheet.
No phone call, no text, no nothing to let me know that the rate went down (although I firmly believe he could not deliver on that low of a rate) or that if we locked in, the rate could be as low as 6.25%. Nothing.
I found his behavior to be disrespectful and petulant. Considering the other review I Dan, I think Baird & Warner should stop recommending him. We can't be the only 2 clients with a poor experience with Dan. read more