Barry was able to get me insurance on a rental property when nobody else could. I talked to my own…read morehomeowners insurance provider, multiple carriers including State Farm, AAA, and Nationwide and a number of independent Insurance agents. Barry was the only one who came through. In addition to being able to furnish a policy that met my needs, he was always prompt returning my calls and emails. I am appreciative of the service he provided, and recommend him without reservation.

From the owner: Carl R. Wells & Associatesread more

Wonderful people! Lesa helped me insure our home, cars, boat & engine. She made it incredibly easy…read more Go competitive prices. What more could you want? We are very impressed.

Lesa Malone and the team at State Farm have been absolutely great to deal with. I use them to…read moreinsure my home in Lebanon and they have been nothing but fantastic. I highly recommend this office for any of your insurance needs.

Kim the best of the best! She's always a phone call away from helping me with all my insurance…read moreneeds- from car insurance to life insurance. She's made all my changing needs of insurance easy to understand and seamless. I highly recommend Choice One for any and all of your insurance.

Our agent, Cody Gann, has been very accommodating with several different requests. Your company has…read moreprovided auto and business insurance at a very reasonable cost. The one time we needed to file a claim we experienced an issue with the insurance company of the vehicle that had run into my wife and totaled her car. We notified Cody Gann and Choice One took over the proceedings and were exceptional in handling the situation. Thank you, Cody Gann and Choice One.

What a Knowledgeable & caring team. They are always customer focused & explaining coverages.read more

40 years with State Farm. 10 years with this office. Never a claim on my Homeowners. Considerable…read moreHail and Wind damage to my roof. Spoke with Jan Boze in the Gallatin Office who was rude and disrespectful. She spoke over me, essentially called me a liar and took an extremely adversarial role that was aggressive, demeaning and unprofessional from my limited experience with her. Numerous games and stall tactics from State Farm. All the Adjusters I have spoken with sound like recruits from Spirit Airlines. Cancelled ALL my policies but one and that's next. I do NOT recommend this office. In 10 years I have never found them to be an advocate in any way shape or form.

If you are looking for an insurance company, this is the one you want. Shelia the office manager…read moreis phenomenal at taking care of her customers. She goes over and beyond to make sure her client's needs are met. She is like a family friend rather than an agent. When you walk in the door she makes you feel welcome and valued as a policyholder. She listens to your needs and she will go to bat for you if you have problems getting your needs met. In addition, the owner of this agency is just as committed to customer satisfaction. I will give you a personal example. There were very strong winds that came through our town and damaged my roof, not substantially, but enough to need repairs. I called Nationwide and talked with an adjuster. He was slow to respond and was uncooperative, to some extent. I called my agent and Shelia was very understanding and assured me that this was not normal for Nationwide and that she would find out where the problem was. Within an hour, the adjuster called me and started the ball rolling again. Unfortunately, it was the same adjuster and he became uncooperative once more. I again called my agent, and this time she contacted the owner. He also assured me that this adjuster is an outlier and he would take care of the problem. Within hours the problem was solved. The adjuster called, apologized, and took care of the damages to my roof. While my experience with the damage to my roof was disappointing and somewhat stressful because of the adjuster, I would never leave this company because my agent and the owner took care of everything for me. I was not alone in dealing with the adjuster. I had someone on my side helping me through the process. I felt safe and that everything was going to be alright because of this local company - and I will not go anywhere else. When damage occurs to your property, it can make anyone anxious and frustrated. It is wonderful to know that there are people out there who can help mitigate the stress of the situation for you - and make everything better than new, again.

I had a poor experience with this agent. I attempted to cancel my mom's Farmers car insurance after…read moreher death, but the corporate "policy" made it impossible. I had to file a complaint with Tennessee DOI and finally someone would help. Because of this delay caused by the corporate "policy" the agent refused to refund all the payments automatically drafted after the death of my mom. Issuing a partial refund, they actually restructured the coverage dates to create documentation to collect my dead mom's money. In this, I also learned they were still collecting insurance on my dad who died in 2022. They run the business like a subscription service and collect premiums without ever checking on their customer's needs. Look elsewhere if you want an insurance company who cares about customers over "policy" and an agent with integrity who will provide service to meet your needs and do what's right.

From the owner: We are a Veteran owned Tennessee business. Whether you're looking for homeowners, auto, renters…read moreinsurance, investments, or other types of coverage, We are here to help you explore your options with discretion and care. Serving Tennessee since 1991, We work with you to ensure you understand your coverage and investment choices, so you can protect and grow what matters most. Stop by, contact us online, or call/text 615-292-1250 today for a free quote!

Excellent agent! If you want insurance with a personal touch, Dan Hardin should be your pick!read more

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Gallatin, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more. I'm proud to work with a company who's been serving satisfied customers for over 70 years. Customers count on outstanding financial strength and superior claims service to help protect what they value most. Allstate delivers on their promise. In fact, their outstanding financial strength and superior claims service received an A+ (Superior) rating by AM Best. Quality service, strength and satisfaction - that's something I'm glad to be a part of. I'm committed to helping you protect not only what you have today, but to also prepare for tomorrow. I can help you understand how insurance is a part of your "safety net" and a cornerstone to your financial security. Together, we'll work to evaluate your coverages and select flexible payment options that work for you.

Can't say enough about Marilee's professional helpfulness when I needed help with respect to a…read moreclaim. Both she and her staff went out of their way to help.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: TN-2274593, KY-DOI1173534