The contract I signed specifically mentioned 'reinstall new flooring.' However, after speaking with…read morethe owner, I was informed that the quote they gave was for installing new subflooring--even though they reused the same subfloor and damaged the laminate. When I expressed my dissatisfaction and shared pictures of the damage, the owner seemed to sympathize and sent me this message: 'No problem, I will fix things when I get back. Sometimes it can be confusing, but I have no issues replacing 3 pieces as seen. I think they did pretty good with the flooring that was and is older style. You he and forever can be tricky, but just lmk I can figure things out!' Despite this message, over a week has passed, and I still have no updates or plans on when they will follow through. To make matters worse, it became clear that their quotes don't guarantee your home will look better than before they start the job--a shocking realization. After leaving an honest review reflecting my experience, I finally got a response: 'Appreciate the 2 stars, even though we dominated and did everything perfect except 2 pieces of flooring. Have a blessed and safe day, but please ensure you're more accurate.' This response was not only unprofessional but dismissive of my concerns. This situation could have easily been resolved and my review improved with proper communication and follow-through, but the customer service was nonexistent. They advertise a 5-year parts and labor warranty, but based on this experience, it feels more like a 'tail light warranty'--good only until they're out of sight. Very disappointing. UPDATE: the owner responded with "Now 1 star!! Hahaha you know it shows you changing things right!! It's sad how you are, your the type that hide all the perfection thay was done, because someone chipped a piece of flooring in 1 piece and your demanding all new flooring!! Thanks for the love!! Good energy always!! God bless and stay safe" obviously this company isn't professional I never wanted a new floor I just wanted what was damaged fixed and was more than happy when they offered to come and fix the damaged pieces but after no follow up a week later left a bad review and he just spiraled from there. These guys only like you if you've got good things to say and do not know how to take constructive criticism. As for the warranty I would find work elsewhere, so many of these contractors pop in and out and with the treatment I've received I don't expect them to be in business in 5 years.

From the owner: Faith, Honesty, Integrity are what we live by here at rice construction. we put family first and we…read moretreat everyone like family, Be Blessed & Stay Safe!

Chris Moore made the process of replacing our roof easy for us. He offered a reasonable quote,…read moreprovided quality service and completed the work in a timely manner. Our roof is large and steep. His crew displayed knowledge, experience and professionalism. They not only did the job that we hired them to do, but they also corrected an issue with our screened porch add-on that was not part of the job at no cost. They were courteous, hard-working and willing to put in long hours to complete the job. It looks so great now. Chris is a man of his word. Very easy to deal with, fair and willing to please his clients. We highly recommend Chris Moore Roofing & Construction.

From the owner: Enjoy exceptional service and timeless craftsmanship when you hire Moore Roofing & Construction,…read moreroofing and home improvement contractors in Paris, Illinois. Our locally owned, family business is a fully licensed and insured roofing company and a member of the National Roofing Contractors Association (NRCA). Our Owner, Chris Moore, possesses more than 15 years of experience and prides himself on the quality of work and personal service he provides to every client.

Great Business! We need a quick expert to come visit a property we were interested in and Bone Dry…read morecame through in a clutch! They sent someone instantly the next day. They confirmed the appointment and even told me which technician would be coming to do the inspection. The inspector was thorough, knowledgeable and very helpful in helping me to understand the issues associated with the roof of the home I was interested in. He pointed some areas of concern and provided a quick, reasonable quote to resolve the problem! Bone Dry will definitely be the company I will use if I ever need a roofer. They care about the people they serve and the customer service extended!

Bone Dry repaired a leaking skylight at my residence. The estimator came quickly and the work was…read morescheduled promptly after supplies arrived at the Bone Dry warehouse. The work was done quickly by two skilled gentleman. The value for the service provided was very fair. I would highly recommend Bone Dry for your next roofing job.

They do quality work but are a bit hard to deal with scheduling-wise and have received subpar…read moreservice when calling their office.

From the owner: Roofing, Siding, Commercial Roofing, Gutters, Downspouts, Soffit & Fascia, Patio Doors, Masonry…read more Services Windows, Entry Doors, Gutters, Roofing Replacement, Commercial Roofing, Siding, Downspout, Patio Doors, Masonry, Commercial Roofing Services Locations Facts Down the street from UPS and Next to East Side 10 Movie Theater

Worst construction company we have ever interacted with. We hired them to construct a concrete…read morepatio in our backyard. They took more than 50% of the quoted amount upfront, made an excessive number of errors, and failed to complete the job, leaving us with less than 1/3 of the work finished. I am extremely frustrated by the loss of over $3000 incurred on this project, not to mention the stress and disappointment caused by this company. Barr None Construction made a consistent series of errors, starting from the gross underestimation of gravel required, followed by a huge miscalculation of the project timeline (initially promised to be completed in 3 days), and further compounded by errors in estimating stone quantity for the wall, as well as unnecessary wastage of concrete. Despite the numerous mistakes, we had offered the company a chance to finish the project in a professional manner but they refused unless we provided additional funds, although we had an agreement to pay 50% upfront and the rest upon completion. They also refused to meet our deadline, despite us granting them four weeks to complete the work compared to their initial estimate of three days. I usually do not write negative reviews but I feel compelled to write this review to caution others about this company and their work ethics. I sincerely hope that no one else in the future will have to endure the frustration and financial setback we have experienced.

From the owner: Drywall installation, decks, roofing, concrete, and excavation all services for Lafayette and…read moresurrounding areas All estimates are free

These guys installed a Pella window for us and were great at communication, workmanship, and not…read moreleaving a mess. Highly recommended Thanks, Homer

Thursdays storm blew the rubber roof off part of my shop. I went to their office and asked them if…read morethey could get it covered as quickly as possible to keep the water out. They had us fixed up in no time. Would highly recommend Freeman Exteriors for your next job. Great, friendly people. Thanks Again, Phil's Automotive Machine Shop, Inc.

First off. The other review on yelp is from the secretary of the business, a woman named Tisha…read more So that's nice. Listen, don't waste your time, hire a company with a reputation for getting things done right. Don't make the mistake of learning it the hard way. I contacted roofmasters about a quote for a small repair on my chimney. After 1 month they finally send out a guy who drives by my home twice and then never shows, and never calls. After this I call and confirm that I do not want them to do any work on my home and that I will not be moving forward with their company. Two days later they try to send me a cancellation/ restocking fee. Which they happened to never mention anything about prior. Maybe this is how they try to make a living, but usually when companies treat their clients as I was treated they apologize. Instead roofmasters attempted to collect money from me after wasting a lot of my time.

From the owner: Roof Masters Plus LLC provides roofing, metal roofing, siding, and gutters, and 24-hour emergency…read moreservice to central Indiana.