First of all the cheapest wash is 22.00, which I gladly will pay for a good car wash because I'm…read moredisabled and can't do it myself any more. But after I went through the car wash it was obvious that it never touched the back of my car. I complained and they had me go through it again. Which did nothing different. I had to wipe down my own car. Very disappointed.

Extremely condescending employees. I don't expect much from an automatic wash, but it is absolutely…read morehorrendous.

We just had the absolute BEST car wash experience at Otto's Express Car Wash in Destin, and I can't…read morestop raving about it! Pulled up to their spotless 34709 Emerald Coast Parkway location on a sunny Florida afternoon, and from the second I arrived, the friendly staff greeted us with genuine smiles and made us feel like royalty. The whole process was a breeze--drove right through their state-of-the-art 130-foot tunnel, and my dusty SUV emerged looking like it just rolled off the showroom floor. That Tsunami Foam Bath and Carnauba Wax in the Ultimate Wash? Pure magic! Every speck of sand from the beach was gone, and the shine lasted through a full day of Destin adventures. What sets Otto's apart is the cost and little extras that make it feel luxurious: the free vacuums that actually vacuumed everything (no weak ones there!), plush microfiber towels, spotless window cleaners, and even a fabulous floor mat station to tackle those sandy messes that vacuum, shampoo and dry those mats! If you're in Destin, skip the old-school washes and head straight to Otto's. It's not just a clean car; it's a sparkling mood booster every time. You Otto try it--you won't regret it! Highly recommend to locals and beach-goers alike.

My car was damaged on the track inside of Otto's Car Wash in Destin (yes, there's footage). After…read moreinitially telling me they were going to take care of it, they're refusing because two different quotes were $4,000 estimates (meanwhile, the owner is on vacation). So sorry that modern cars have cameras and sensors in the bumper! The attendant was working alone at the time, and told me so afterward and said he rushed me through because he was frazzled. Do NOT take your car through Otto's. If it is damaged, they'll give you a hard time, even though we all know they carry business insurance for this very reason. You'll be hearing from my attorney.

This car wash is now a Quick and Clean Express. Highly…read moresuggest avoiding this car wash. I had heard bad things before but hadn't personally had a problem, but I went through last week and their wash damaged my car. I couldn't get an answer from management for three days, and when I finally got a return call, they refused to take any accountability even when it was their employees who said the wash would be fine. Poor, poor business. With all the new car washes popping up, no reason to go to this one and risk it.

This use to be the best car wash in the area, now get sub-par wash for higher $'s. This area is…read moreknown for tree sap, love bugs and so forth. No longer can you clean those off. Don't waste your money, go through another automated car wash.

Good place...take credit card so you don't need change...stalls are clean and they have the blower…read moredryers ...will go back next time in area!!

I'm a local, and I have a membership with another car wash for my personal vehicle. Today, I wanted…read moreto do something nice for a girlfriend of mine and surprise her by washing her vehicle. I decided to stop here. I added my credit card and hit the "tire cleaner" -- it took almost 40 seconds for anything to start. Then, when I chose the "soap" button, it continued with extremely low pressure. As we all know, you need high-pressure soap to knock off any dirt before using the brush, so you don't scratch the paint finish. I kindly spoke to the owner and explained the situation. He told me that his pump was broken and that low-pressure soap was all there was -- no high-pressure soap available. I politely asked if he could give me a credit so I could at least use the high-pressure rinse to knock off the dirt, but he ignored me and walked away. After washing her vehicle, I approached him again and explained that I like to support local businesses by leaving reviews when they provide good customer service. I reminded him that all I asked for was a simple credit -- nothing more -- and I was genuinely shocked by his response. He began cursing and told me he didn't care for my business, that I didn't have to come back ever again. Just absolutely horrible customer service. I stayed polite and left.

I was given a 100$ gift certificate from Wash Me Now. Went out of business. I would like my money…read morefor that gift card, what can I do?

Fast, friendly service. A little lounge with tv and coffee available while you are waiting for…read moreyour vehicle. There are several detail options to choose from. And when you get your vehicle back it is as new again.

We have the monthly subscription which keeps are car looking great. Enjoy the station to towel dry…read more(provided) and vacuum.

The gentleman working Saturday mornings that pre-washes your car needs a raise. 10/10 job. Thank…read moreyou, sir !!!

I paid for the works! I can still see dirt!! It left it with unknown brown spots all over the hood…read more. My son paid for the $8 wash and his white car still had dirt that he could rub off with his hand! Not worth going through the touchless machine at all !!!I should have known being that I haven't seen anyone else using it either!!

open bay where one can rinse salt water off boat or jetski, a MUST after spending the day out on…read moresaltwater. West Marine is nearby to pick up some salt away and anything else needed

New equipment, drive through only, vacuum equipment available as part of whatever car wash chosen.read more

Good wash/dry equipment. Plenty of towels; good vacuum. Employees are glad to assist and helps with…read moreall questions.

We are visiting on vacation and got the $10 which was one up from the minimum $7 wash. There were…read moretwo staff that pre lathered our vehicle down with brushes before entering the wash. That was nice because back home where there are similar washes, that isn't always done. The vehicle was really clean. The only thing that kept me from giving 5 stars was that I did not see any window cleaning solution or towels for wiping the windows that are at a similar car wash back home in the Louisville area. I will say the vacuum hoses were strong! I would come back for sure.

My brake light housing BROKE and i GOT STUCK in the carwash. The business has signs saying they…read morearent liable for cars 5 years or older. I own a 2017. I alerted the owner and he pretty much told me to "get lost". The guy has another thing coming for him.. karma will get him. I knew he was a prick when i noticed he parks in the only handicapped spot available. I called and asked to have the manager/owner speak with me so we could figure out the next steps. He called me and I expressed that I was unhappy that my car is damaged and he stated to me that there is nothing he can do, said to suck it up, and then hung up on me. With many other car washes in town, dont choose this one. The least he could do is pay for my headliner to get fixed and brake light housing replaced

excellent car wash & exceptional staff! Towels are always available & vacuums work extremely well…read moreThanks Take 5! Going to miss you when we go north

This is not a very good car wash. In my opinion, it is poorly managed and poorly maintained…read more Equipment is constantly breaking down, leaving customers without working vacuums or compressed air. My car frequently exits the wash full of soap. They advertise armor all for tires, but what they don't tell you is that it doesn't get sprayed on in the car wash. You need to apply it yourself. I was just there today and at least one of the vacuums has been missing for well over a month and again they have an entire section closed off for no apparent reason. The attendants seem apathetic and disinterested in helping the customers. There is one bright exception, a young fellow with a crew cut who works his tail off. I don't feel that the membership is a good value only because the quality of the car wash is so poor. It's definitely an example of you get what you pay for. It's a shame because when this car wash first opened it was very well managed and very well maintained. We were glad to have it. Seems like over time the Take Five people have abandoned this car wash, which is surprising given the fact that it is situated along a well traveled highway close to several highly coveted resorts in the area.