"Sterling Properties Real Estate Services LLC assumed management of Lone Oak Trailer Court, Oak…read moreGrove, OR on June 1, 2026. Their introduction letter named the company but no individual property manager contact -- a potential violation of ORS 90.305. Multiple residents called Sterling repeatedly for weeks with no callbacks and no responses. When I called their Vancouver, WA office requesting our property manager's contact information, the receptionist refused to provide a last name and was shockingly rude. June & August rent statements arrived with zero Sterling contact information -- no address, phone, email, or website -- despite their introduction letter devoting an entire page to payment instructions. July rent statement included a page with contact information, but only after I sent Scott Hess a copy of my MMCRC complaint. After I cited ORS 90.305 in writing and contacted their licensed property manager Scott Hess directly, Sterling responded promptly and provided individual contacts and park rules. Prior to that: weeks of silence. Our community consists largely of working class residents, many non-English speaking, elderly, and disabled. Sterling's responsiveness appears directly proportional to how much leverage a resident has. Documentation exists. MMCRC has been notified." For context: our previous management company, Pure Property Management & owner property management people, were responsive, professional, and respectful ~ unlike Sterling.

To update the company is working with social services to redesign the ramp so that it meets…read morestandards for egress under the home, etc. very prompt in contacting be to resolve problem.

I couldn't be happier with Lucy and Marcie managing my property. They found a tenant for my vacancy…read morein just two weeks after listing--way faster than I expected! They're super quick to handle anything that comes up, whether it's finding tenants, sorting out maintenance, or just keeping me updated. I never have to worry because they take care of everything so efficiently. Trust is a big deal for me, and they've definitely earned mine. They're honest, professional, and always keep things running smoothly. If you're looking for a property management team that's reliable and easy to work with, I highly recommend them!

From the owner: Thompson and Clifford is a property management company working with properties in Portland,…read moreBeaverton, and Bend. We are women founded and combined we have 10+ years experience. Our founders are second-generation property owners who put as much thought and care into their managed properties as they do their own. We work with single-family, multi-family, and vacation/short-term rental properties. Ours plans are customizable so we can cater to your specific needs.

I'm a homeowner in a HOA community RPH is the management company for a few of the homes being…read morerented out in my community and these particular tenants continue to not follow the HOA CC&R rules leaving their nasty garbage containers outside in view sight the smell is horrible it is frustrating as an owner those renters get to live in our community and not follow the rules after several calls and emails to RPH, RPH obviously has not spoken with the tenants as they continue to leave the trash containers outside. Jermey HI'll the manager of the tenants in my HOA community is rude

I used RPH professionals to rent my home. Within the first month they dropped the ball so many…read moretimes (my home was not on their website, on Zillow the listing had numerous mistakes, only 1 showing). There was zero follow through so I terminated the contact. On the day I terminated they had a rental sign placed in front of my home! I would definitely recommend looking elsewhere!

Awesome people to work with. Great communication. Fantastic…read moreapartment, good location.

Nice and well done on the inside pretty clean and well fix from rooms lightings. Price wise good…read moredeal

Neither efficient nor pleasant. My hoa uses them and even with a roof leak they do not respond. You…read moreneed to go into the office to talk to them as they won't reply to texts or emails. Avoid this company if possible

Ed Hamilton mentions a "knowledgeable" staff, my experience with CA Partner staff is quite the…read moreopposite. I made a few overpayments towards my HOA, by mistake. I forgot to cancel the autopay through my bank. I called in and was told that the check will be sent out soon. Two weeks passed. I called in again. The property manager told me that they only send out checks every two weeks or so. And they do not have the ability to electronically transfer money. We live in 21st century where money is transferred simply through your cell phone. Moreover, they withdraw electronically every month, yet, to pay back an overpaid amount, they do not have the means, skills, or knowledge to take an action. They should have paid it back immediately after each overpayment was received. Yet, they took no action. Very dishonest managers who have no answer to most questions and have no emotional intelligence to help customers who are paying for their salaries.

We had a great experience with blue key property management, specifically Veronica in Portland…read moreOregon. I am a property manager myself. There was a Houseflood in the unit above our tenants, and Blue Key manages this property. Veronica immediately took charge to remedy the situation. Plumber, dry out, build -back, including drywall repair, baseboard and paint. It's a process where the workers can't complete the job in one day. Veronica was able to manage the repair very Quickly and Efficiently. We feel that this is 100% what a great property management looks like.

Terrible to work with. Had to work with the office to settle some home repairs, and they were very…read morestingy.

I cannot say enough horrible things about Affinity Property Management & the on-site/off-site staff…read morefor the Raleigh Scholls Apartments. I have lived at these apartments over 30+ years, & it used to be a wonderful place to live....up until Brad Woolverton fired the original long time staff & brought in these hacks (aka Affinity). Since the shakeup, a once peaceful & beautiful complex to live in has turned into a haven for drug use run by slum lords. Both the on-site & off-site staff do not even pretend to care about the tenants, the cleanliness of the complex, or the safety of the tenants. Complaints/concerns are blatantly ignored, they are flat out rude to the tenants, they screen phone calls & ignore voicemails, if you call Affinity directly.....they screen calls as well & just send the VM straight to the on-site staff (who, of course, ignore them). Maintenance requests are either done in a half assed fashion...whatever is quickest & cheapest...if they are done at all. I moved to a downstairs unit, a year ago due to health reasons, & I have had to complain about the constant noise from my upstairs neighbor on a daily basis. According to the lazy staff, it is reasonable noise....so constantly blasting the TV/stereo at all hours of the day/night is reasonable, slamming doors/cabinets at all hours of the day/night is reasonable, excessive stomping at all hours of the day/night is reasonable, incredibly loud crashing (so loud & aggressive that it makes my walls shake) at all hours of the day/night is reasonable, the upstairs neighbor throwing his cigarette butts on my patio all the time is reasonable, the upstairs neighbor getting in my face & confronting me is reasonable. All I ever get is the same excuse "we have looked into it"...which is BS. Yet they got all over my case for my 4lb service dog crying ONE TIME, & according to my neighbors, they didn't even hear it happening. The staff, both on-site & off-site, pick & choose which rules they are going to enforce & who they are going to enforce them on. Since I am vocal & refuse to allow them to bully me, they dismiss me completely, unless it is to falsely accuse me of something. The grounds around the complex look like trash...mainly because there is trash, dog feces, & cigarette butts EVERYWHERE!!! The excuse is that staff is not on the property on the weekends.....but this is happening ALL THE TIME, not just on the weekends, & staff has been seeing observing these issues & walking right by them. I guess since they do not have to live here, it doesn't matter how trashy it looks to them. We have had an enormous hole dug up in the courtyard for a year...not only is it an eyesore, but it is a safety hazard. The trach compactor is ALWAYS broken. The washers & dryers never work properly. There is an ongoing rat problem. I have caught a maintenance worker on nanny cam talking disrespectfully about me TWICE. I guess having to do his job is too much of an ask for him, & apparently I am a "bitch" for daring to submit a maintenance request. I have also been informed by other tenants that the staff has blatantly talked crap about me directly to them, or that they have overheard them talking poorly about me, & mocking my disabilities. A long term tenant recent gave notice, & the office staff's response was to tell the tenant that they were happy she was leaving because now they can rent her unit out for $400 more a month. It's pretty clear that all they care about is money, & they want to run all of the long term tenants out in order to rent out their units at a higher cost. This used to be an all utilities included complex, but they just spring it on us...after we all signed a lease...that as of June 1st, no utilities are included & we now have to pay garbage, water, sewer, & electric. I have asked SEVERAL TIMES what these additional funds they are gauging us for will go towards & I am ignored every time. Clearly the funds are not going towards upkeep, repairs, upgrades, a compactor that work, washers & dryers that work, or any safety measures. I have given the owner, Affinity, the on-site staff, & the off-site staff ample time to address/correct any of these issues, & they have chosen to sit by & ignore. I have now submitted a formal complaint to the Better Business Bureau, Tenants Advocacy, the housing authority, & have sought legal advice.

They were fine when we lived there. We moved out and cleaned the place fairly well. It wasn't…read moreperfect. I imagine it would have taken someone an hour or two to get it in perfect condition. I expected them to maybe take out $50, $100 -- absolute unimaginably worse case, $150 out of the deposit. But what did they take? Over $700. One of the fees was $135 for replacing light bulbs (all or. most of which didn't even need replacing -- also). I won't leave a 1 star because unfortunately a lot of places are far worse than this. But businesses like this charge you for things like this simply because they know they can get away with it. And they know it. Don't expect to get your deposit back if you rent from them.

This is technically an updated review - I didn't realize my original review was done under another…read moreaccount I no longer use. Today I received an email from Chris Johnson threatening me to take down my review or else he would sue me for defamation/libel because I gave an honest review and he did not like that I said he "conned" us out of our deposit. As you can see in other reviews, he uses threats against tenants to scare them into doing as he says. As for our time as tenants, it wasn't the worst but it wasn't the best. Core Realtors has an exceptionally terrible maintenance team that leave jobs half done - literally. If you are a current renter, make sure you do a walk through with someone present - they will NOT schedule this. We left our home thoroughly cleaned - we even had our friends come by to throw out the trash for us on trash day the following week as we moved out of state. Core Realtors wrongly charged us for labor and cleaning. We have never had such an experience with a landlord and have never felt the need to warn the public of a property management company until now. If you are ever threatened by Chris Johnson remember that you have rights, too.

I have lived here since Dec 2018, My husband and I are so satisfied. We have a 4 months old baby,…read moreso we we're very worried about renting. But we are over the moon happy. Barb the manager is awesome, she gets things done and always has a smile on her face. Maintence actually gets done within the next 48hrs of your request. Andi loooooove the grey accent walls and white kitchen, it matched my farmhouse decor perfectly. Rent to them, you won't be dissapointed.

As of now I've been here for a short period of time and have had a few issues that really wouldn't…read morebe that big of a deal however management not responding for 3+ weeks is starting to grind my gears. We have had the washer and dryer down for multiple weeks, I have been waiting for attachments to my blinds since the day I viewed the apartment for the move-in inspection, they do absolutely zero landscaping, I have charges on my account that I have absolutely zero idea what they are and I can't get the office to respond to me, not to mention I didn't even get a response regarding the move in inspection checklist that I texted to them. I will update this review as time goes on.