Unacceptable medical care. After 2+ years of the pandemic they still won't see sick patients in…read moreperson in their office. I had a sinus infection that I suspected had turned into pneumonia. I called asking for the doctor to listen to my lungs. They said no, I had to go to urgent care. Which is ridiculous because it's their job to treat us, not take up resources at urgent care (plus make us pay more). I then asked for a script to go to an imaging center to check my lungs. Again they refused saying they didn't know or anyplace that would do an X-ray. I was astounded asking how could a medical facility not know this. I even gave them the address. They refused and again said urgent care. So here I am at urgent care where the PA has indeed heard fluid in my lungs and ordered an X-ray. Doctors, PAs and nurses need to be able to put their hands on you and examine you. We are past virtual visits. The poor Urgent care was also upset that doctors keep doing this. They don't have the staff to keep seeing patients that physicians can and should see.

Dr. Sharza is not very interested nor compassionate about your health concerns. It's get you out…read moreof there as quick as possible with him. God forbid you ask questions about other health concerns, other than what you originally made the appointment for. I called this morning before hours and left a message for a doctor to call me back. No return call. I called again once the office opened and left another message. After an hour with no return call, I called again and was told Dr. Sharza has the day off and the other Dr. Was booked full all day and that I should go to urgent care. I have already found another Dr. and will not being going back here. They obviously are just a business and do NOT care about their patients.

Staff is always friendly here. They are helpful in what you are being seen for. I've been coming…read morehere for years. They are affiliated with Rochester Regional Health (Unity Health).

I found the staff friendly and efficient, and the office is clean and modern, though perhaps a few…read moreamenities are missing. Their affiliation with URMC provides for up-to-date computerized record-keeping; this allows the staff to focus on the patient.

My husband has been a patient there for over 25 yrs, Dr Bayer has retired and he is missed…read morehorribly. As happy as we are about the retirement and merge with RGH we have found it very difficult to make appointments and the wait time on hold is way to long. We have not been able to schedule an appoint with Dr Brown that isnt 2 months away. We prefer to see Nurse Practitioner Elaine. May be time to find a Dr closer to our home.

I am a patient of Dr. Mark Brown at Jefferson Family Medicine. I love him! He is very kind and…read moreknowledgeable. He spends time listening to your concerns and addresses them. The staff is great too. They are friendly, efficient, & professional. You do not have to wait long to get an appointment. I have never waited more than 10 minutes to be seen by the Doctor. Also there is adequate staff and they know what they are doing. The office is always clean and comfy with nice decor. The office hours are from 8:00 AM to 5;00PM and they don't break for lunch. I can't say one thing bad about this place. I love it here and would definitely recommend this office to anyone seeking excellent medical care.

All staff are helpful and friendly, been going there for many years. They take time to listen to…read moreyour concerns and you never feel rushed.

This is the most responsive, concerned and professional medical office that I have experienced…read moresince moving to New York two years. Not only is the main medical practitioner, Harinder Singh, a great listener and doctor, but the support staff is incredibly friendly and take their patients and their concerns seriously. There are somevbad reviews on this page but I would note that those were from years ago, with a different doctor. The current staff cannot be recommended highly enough. My medical needs are complicated and frustrating, but they are helping me get through this and get better!

I have been seeing Dr Booth for so many years, I would follow her anywhere! Brighton Family…read moreMedicine is part of Strong Memorial Hospital. Great location across from MCC. Parking in front and behind the building. Smaller lobby area with a new self sign in machine. The receptionists are the best, so down to earth and friendly... they become family. Dr. Booth has the best bed side manner of any professional in the medical field I've ever experienced. Her passion and kindness in any situation is remarkable. I've been going here for routine physical exams, sick visits, immunizations and flu shots. They always get me in for sick visits, common colds and sore throats ... or refills on meds. Highly recommend them.

I have been going here for 7 years and love Dr.Booth! I had pain going up my face some thought it…read morewas tooth pain another thought sinus infection only Dr. Booth figured out it was Trigeminal. Another time I was in OK a few days before Christmas and the nerve pain came back after being gone for a year and she called in a prescription for me and saved my holiday! Another thing every time I come she takes time to talk to me and makes me feel like I matter. Now my husband sees her and likes her very much and that saying a lot! Thanks for everything you do Dr.Booth!

I have found all of the Doctors, nurses and office staff to be wonderful. We switched to Hilton…read moreHealth Care a couple decades ago just so we could have Dr. Blackburn as our doctor. He has always taken care of our entire family with the utmost professionalism. He is honest and gets straight to the point, not sugar coating anything, which I appreciate. Dr Zoglin is also a great doctor. He has cared for my sister though many illnesses and she speaks very highly of him. The nurses are always polite and kind as is everyone else in the office. One couldn't ask for a better health care provider.

Great primary care Physician, Dr. stays on top of issues and I even fly back to be treated with…read morehis insight and help. What a credit to the medical field.