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    Verizon Yellow Pages Consultant Superpages

    Verizon Yellow Pages Consultant Superpages

    1.0
    (1 review)

    TL/DR: - In 2004, Verizon charges me for an ad I NEVER…read moreplaced in the yellow book. - I don't pay because I never authorized it - Collection agency rep says "fuck you" when calling. ---------------Complain to the BBB:----------------------- Ad was placed in Verizon phone book without my consent. A Verizon representative, Zak Hobbs, called to inquire whether I would be interested in buying an Ad in Verizon Yellow Pages Phone Book. I agreed to listen to his offer. He mention he could produce an ad proof for me to consider at no cost and that the ad would not go in the phone book without my approval, but in order to get the ball rolling to design the ad proof, he needed a third party confirmation. He understood that much of the info in the ad would change such as price structure, phone#, etc. Again, he said this was just to get designing the proof started but that it would not be printed without my permission. He said I would receive proof and then I could give the yes or no answer. Never received proof. A good friend and business owner, Richard Blackburn, recommended that I should call back and ensure they did not put my ad in the phone book anyway. He mention he had similar problems with a sales rep from a phone book co. I called Zak Hobbs who ensured it would not be put in. 3rd week in Oct: Received call from solicitors who said my ad was in the Verizon yellow pages. Called Zak Hobbs who gave me the number of his manager, Charles Boreno. Called Charles and left message for him to call me back. No call back 4th week in Oct - Left another message on Charles voice mail. No call back. 5th week in Oct - Called Verizon billing. Talked to Connie who said I would need to talk to Charles. She said she e-mail him a message to call me on Nov 2nd. No call back. The message I left on Charles Boreno's phone were tactful and friendly. This phone calling went on until Jan 2005, when I finally recieved a call from the Verizon Collection Department. The Rep, Lisa, treated me with contempt and threatened to take me to court. She told me to "fuck you". I was astonished by such animosity. I have a more detailed account of what happened. My financial credit is strong. This is the first instance in my life I had to write to an agency such as the BBB.

    Dallas Website Design - web_design - Updated August 2026

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