Had to change the thermostat. The technician that came was fantastic. It took about 2 days to…read morehave the system arrive and be fixed. I highly recommend Bennett Sheet Metal and would use them again.

Spent over $15,000.00 on a heat pump and 2 wood stoves. They won't carry parts for the wood stoves…read more I ordered parts on the 5th of January they said they would be here on the 19th of January. It is Feb. 4th not a word. It took them 4 months to replace a faulty thermostat they charged me $700.00 dollars and it does not work properly. I phoned in September and told them there was a problem, no action, phoned Dec. 2, 2013. It is now Feb. 4, 2014 still nothing.I am a senior and they have left me all winter with a faulty heat pump. Stay away from this company. The worst I have ever dealt with. january

At 8:15am on Thursday 14 August 2025, Mike Nelson and his team of Merry Mechanical Men arrived at…read moremy elderly home to install a Fujitsu heat-pump and a high-efficiency bathroom fan. Without exception this was the most professional, highly efficient, cooperative, friendly and respectful group of technicians I have ever encountered. The only disruptive event to the well-briefed and speedy process was a hornet attack on Tony and Mike, which was addressed with the same level of efficiency! Many thanks to y'all!!

This company is horrible!!!. If my family could give them negative stars we would. I would not…read morerecommend them to my worst enemy. They found an issue with my elderly Nanny's condensate line last August (2018) - a rodent had chewed the line. They said they had to order parts. It took until April of this year (2019) to finally get the parts and their excuse was they were back ordered because it isn't a usual part to fail. My cousin called the distributor who told her that it was untrue - It was that Thermotec never followed up with the order. To add insult to injury Thermotec charged my Nanny $474.23 to put in a plastic tube that they stated took 3.5 hrs- to which the grossly inflated the hrs the technician was even at her house & charged a $30 truck charge on top of it all. In January Nanny's HP wasn't working (again) so she called Thermotec (because they were the ones that installed the system) they came out and charged her over $200 (plus truck charge again) to change the batteries in her remote as that turned out to be the issue- over $200 for a couple of $$ worth of batteries- disgusting. It was at this time that Nanny mentioned she was still waiting for the part from last August which was was triggered them to get on ordering it.Nanny lives on her own as Poppa just died a few months ago so my cousin spoke to the owner of Thermotec, Mike, about the invoices and all he did was interrupt her & tell her how rude she was for trying to help Nanny from being ripped off. He also said that the part they ordered (condensate line) is not available as it is not a usual part to fail- why did Thermotec install equipment in my elderly grandparents home in the first place if parts are unavailable? We have since learned that condensate line can be bought at Andrew Sheret for most Heat pumps. Mike just looked for EVERY excuse in the book & said he would not even reduce the invoice when my cousin asked - his response was that he had a business to run and didn't care if we felt that Nanny was being taken advantage of. Nanny has put out over $1000.00 in total repair on equipment only a couple years old & shouldn't be gauged by a greedy arrogant business owner. Call ANYONE but these guys for new purchases or service!

I was calling around to arrange a cleaning service for a friend. When I contacted This company I…read morewas greeting with a very rude women. She didn't care when or what I was looking for just that she was booked up until Sept 15. When I followed up with ok can I book for the 20th I was told in a very snappy angry voice that they were not available till the 29th. I'm all for trying to buy and use local businesses. What happens when the small places don't have a clueless care how customer service works? They definitely dropped the ball on this one. I'm trying to hire you for your services. Would not recommend at all. Shame on you guys. Rude rude rude!!

We hired this company last year for our Widowed father and over the last year have looked into the…read morenooks and crannies to see the calibre of the work. They get into all the stuff he doesn't want to do or think about doing. Highly recommend them and have just hired them to clean our house. Always pleased with the friendliness and the pre-arranged scheduling.

Unreliable company , terrible customer service. Booked an appointment with them for duct cleaning…read more After I booked it they sent me 2 requests to book an appointment. Then they asked me to change the date of the appointment. mailed me 2 reminders, but on the day of the appointment nobody showed up and nobody advised me that the crew was unable to come

great job very professional highly recommend they did a great job very quick and super pleasant to…read moredeal with, they went out of their way to help me

Matthew Denbury installed a metal roof on my house three years ago and it has never not leaked…read more Every rainy season I hound him constantly to come by and do something about the leaks and he puts me off and puts me off till the dry season. Then he'll come by and "do something". Well we live on Vancouver Island and the rains always return, as do the leaks in my roof. Since receiving my 1 star review he has informed me that he will not be coming back to fix his shoddy workmanship. Matthew, what happenned to our 20 year warranty? Guess we'll figure it out in small claims court.

Sent a contact request via Yelp, and Shelby contacted me the next day. She and Matthew were…read moreprofessional, prompt and so easy to deal with. They were on schedule throughout, and did an excellent job with a great product and competitive pricing. Thanks Islander Roofing and siding, we would definitely recommend you!

We recently hired John & his crew to stain our beach house on Denman Island. John came out &…read moreprovided a detailed quote and when the job was completed the invoice was per the quote. We were very impressed with the project and how well John communicated each step of the process. This company is very professional and courteous. I highly recommend them and look forward to hiring them again for our other properties.

Following recent storms found roof shingles in yard and convinced by colour that they were from my…read moreroof contacted Huffman & Son. Good communications and quickly responded by visiting the property where he made a roof inspection and declared the roof to be in good order and not missing any shingles. He was sure the singles we found were from a neighbouring property. Mr. Huffman would not accept payment for this roof inspection. Outstanding service and uncommon integrity, would rely totally on this contractor.

Prompt, professional and they did a great job repairing my roof. It's hard to find good old…read morefashioned work ethic these days, so when I do experience it, I am so very appreciative. Great job Lee and team!! I'd highly recommend this company!

Amazing customer service, very thoughtfu. Great pricing and adjustability for prices. Everything…read morethat was requested was completed beyond my expectation, I was left with no questions, and everything was executed within their timelines.