Hello, I don't normally write reviews but I felt I needed to write this one. This star is for the lady (staff) that attended to me not for the saloon. I had facial (microdermabrasion), body silk (exfoliate and massage), pedicure and manicure with shellac. My eyebrows as well done on the 2nd of August 2015. First of all the massage room was very small, there was no space for the lady to manoeuvre whilst attending to me, she was stopping the massage almost in every movement to move things around, the room was not conducive even for her, she was sweating vigorously. I was meant to be relaxing while having the massage done instead, I was busy asking the her if she was ok, cos I didn't want her passing out on me. Anyways, When I read up on line about the body silk, it stated that after the exfoliation, the clint will have a "shower" NOPE! The lady had to use towel to wipe it off my body, imagine that!. Ok, proceeding from that section to the other, which is for the pedicure, OMG!!!! It looked abandoned, no life! Dust everywhere, things were stacked at the back of the pedicure chair, it was practically dirty. The worst of it all was when the lady was getting things ready for the pedicure, I was already sitting on the chair, when she turned on the water, there was this horrible stench! Like rotten sewage from the chair with all sorts of disgusting stuffs in the water, it was horrible. She had to drain the water, that took another time as the was water was not draining, she managed to drain the water, turned it on again, Lord have mercy! I almost vomited. She had to call another member of staff, i was told she's the oldest member of staff. She apologised, moved me to the second chair, just for me to put my feet in a flat out water, she instructed the lady attending to me not to touch anything if she did, we will go through the same horror again. The second lady offered me a cup of coffee which she made in the other section and carried all the way to me. I almost refused it because it wasn't covered. Maybe am being petty. The lady attending to me kept on apologising because of the whole situation. To add salt to injury, no foot soak! That was my first of time of having a pedicure with a flat out water. No foot soak, no bubbles which is asking for too much now as the two pedicure chairs are faulty, no proper equipment for the pedicure, I could only manage to use one foot scrub, the second one was weak and dirty. It was a horrific experience for the money I paid. Dak sheen is not clients friendly, for the fact that some clients might be spending 3-4hours there, one would expect the salon to have a little table were they can make their tea or coffee with clean cups/mugs. In short, enough said. Am sure you get the picture by now. I will not recommend or go back until a massive change has been done. The salon as a whole needs a face lift. I hope this helps. read more