First time here / not local, but this location is what every other Whataburger (and many other…read morerestaurants) should strive to become. I had an amazing experience this evening; yes the food was great but that's not the best thing. It is the people! The staff and management are kind, helpful, detail-minded, and truly seem to care about themselves, each other, and their customers. It was so refreshing to watch the employees treat each other respectful (whether training, cleaning, serving, etc), but also witness the manager and assistant manager treat their staff kind and respectful. So refreshing and encouraging to witness these young people work together, under great management - as a team - to deliver a great meal with fantastic service! Of course it is a very clean, very nice location. Sulpher Springs, TX has a diamond!

I was there last night to get a Hamberger and waited in line for 20 minutes and when I got to the…read morepick up window my order was not ready I cancel my order and went to McDonalds and got my order in 2 minutes bad service I may never go back.

I got a grilled chicken sandwich combo with a milkshake made with frozen yogurt. Absolutely great,…read moreand only $8.

Love the personal service here and the Sulphur Springs area people are great... we will always buy…read moreour milk and eggs here

We stopped by Wendy's after a rodeo, just hoping for a quick, comforting bite before our hour-long…read moredrive home. It was 9:20 PM--40 minutes before closing--so we thought we'd be walking into something familiar... something dependable. Instead, it felt like stepping into a memory that was quietly disappearing. Wendy's has never just been a fast-food place to me. It's woven into some of the happiest, simplest moments of my life. After high school football games, it was where we all went--laughing, replaying the night, sharing fries, and always ending it with a chocolate Frosty. Those nights felt endless back then, full of friendship and joy. Even before that, my very first Wendy's was just outside our neighborhood. My siblings, my friends--we would walk there together, just for Frostys. No phones, no distractions--just pure, simple happiness. It's one of the most cherished memories of my childhood. So walking into this location... and seeing it like this... honestly hurt. The place was completely empty except for three teenagers working. When we tried to order, we were told there were no Frostys. No chili. They had already started shutting everything down because it was "close to closing." At 9:20 PM. A Wendy's... without Frostys. It sounds small, but in that moment, it felt like something much bigger was missing. Like a piece of those memories--those traditions--was just gone. The service felt indifferent, the food we did get was poor, and the entire experience carried this quiet sense of neglect. Not just of the restaurant, but of what it used to represent. It's devastating to see a place that once meant so much--full of life, laughter, and connection--reduced to this. Places like Wendy's aren't just about food. They're part of people's stories, their growing up, their families, their friendships. And to see that slowly slipping away because of poor service and lack of care... it's honestly heartbreaking. I never thought I'd feel emotional over a fast-food restaurant--but the thought that one day you might not be able to walk into a Wendy's and order a Frosty... that truly makes me sad.

Well, after seeing the current rating, I'm not surprised at my experience tonight. Stopped in on…read moreour way home after the rodeo for some frosty treats and a little food before the trip home about an hour away. It was 9:20PM...they didn't have frostys or chili (two of our normal go to's at Wendy's)...they had already started cleaning the machines. I'm not sure the owner would be okay with them not having food to sell to the customers 40 minutes before close. The saddest part is even as I'm writing this I know and expect nothing will be done to correct this horrible customer service.

Just awful compared to what I'm used to in West Texas. Service was ok. Food just no. Very bland…read more Served a little cold. Will not go back.

Excellent place to eat and enjoy friends and family. The waiter staff is great . We really enjoyed…read moreour visit and look forward to returning soon

I gave it a 4 cause the food is fantastic. But the service at this place is lacking bad. every time…read morei have gone my food wonderful but they never refill my hot sauce chips or drink. after my server drops off the food i dont see them again till i get the check. even when i have tried to wave them down they still just ignore. again good food. poor service.

We went right after they opened on a Sunday. They appeared fully staffed, the food was above…read moreaverage, & came out within 10 minutes. I could tell that our server had her regulars and she knew their orders. It was sweet and seems like a perk of a small town. I think the sopapillas could have been better in that they needed more time in the fryer to really puff up. We're already planning our next visit.

Great service and good. This was our first visit - we will return. Burger was cooked to order and…read moredelicious.

Have heard a lot about this place so we decided to try it. So glad we did. The burgers were really…read moregood. And wow the fries are outstanding and you better be hungry cause you get a lot of home fries. Definitely will be back.

Staff doesn't know their menu. Ordered a turkey original. It comes with mayo. Opened mine and…read moreit's doused in mustard! Tried to call but their number is off the hook! Guess their staff doesn't want to answer their phones either. So now I have no food for lunch!

My favorite item has been discontinued. I loved the pastrami on the black bun. They quit serving…read morethe black bun. Only thing I ate there.

Went through the drive-through.. mind you I actually ordered on the Mobil app IN THE PARKING LOT…read morejust moments before I pulled into the drive through. I asked if they could prepare the food fresh & piping hot, the young man said sure let me tell them.. and bit later brought me the food.. the drive through had been and was congested so I got out & headed down the road.. got down the road little ways & checked the bags.. OMG.. everything was cold & the fries tasted like they had sat there since breakfast & I've cold Tacos, the breakfast i wasn't about to try & be sick for an old egg.. just guessing giving what I just experience!. I let the Mobil app know when I got home there was a major issue & Jack's response was they we're currently experiencing high contact volume and will take a while to get back to me.. WTF.. YOU THINK THERE IS A PROBLEM RESTAURANT WIDE CITY TO CITY STATE TO STATE??? HELLO ‍ JUST REFUND ME I'LL NEVER RETURN TO ANY JACK IN THE TRASH!

Very friendly team at Jackbox. Much better then in the past. Just wanted to say they have potato…read morewedges again

We like Panda because their ingredients are always fresh. The new Spicy Orange Chickin and the…read moreSuper Greens are my favorite

I get off a long day at work and order Panda Express, so excited about it until a few bites into my…read morenoodles I pull a long red ish brown hair out of my food it's still good and warm tho, idc because I'm hungry asf

Ava & Jay is awesome people! The food was really good too that I filled me up with joy and…read morehappiness. I definitely recommend coming to this Popeyes if you need some goodness in your life. I enjoy their fries and lemonade as well! The place was clean and the music is relaxing and upbeat

The manager is super rude I went in the drive thru and started to order food but he started to…read moreraise his voice at me by the way the manager name is Kevin.