Great little ice cream and dairy store. Their milk is spectacular!…read more Customer service is average, not over the top friendly by any means.

Very disappointed how my family was treated ! Like they were doing me a favor to wait in us!…read more Cleaning the floor an hour before closing was totally wet and people had to be very careful not to fall!! I used to love to go there but so will find another place !! When they roll their eyes I'm out of there

Legit local ice cream place! My sister loves krunch kone and it is hard to find. She loved her…read morechocolate ice cream with krunch in a waffle cone. I opted for their blizzard equivalent with reeses peanut butter because it's my favorite treat. This seems to be a family place and it is very popular. The service was quick and efficient, I felt the prices were beyond reasonable and would absolutely recommend it. If I happen to find myself I'm this area again, I will definitely be going!

Delicious ice cream. Lots of options. Friendly staff. We love little places like this as they are…read moretypically the best.

The food is always excellent. The service is fast. The service is friendly. The restaurant is very…read moreclean. All of the burgers have been very good. And the chili cheese fries are awesome. They gave very large portions.

I love their hot dogs but they're out of hot dog buns and I'm very confused as to how you have hot…read moredogs but not buns...

Yum!!! We went with a big group (9 people) and the service was super fast. There were no mistakes…read moreon any order and most of us had our items before everyone was even done ordering! I got an item similar to a blizzard at Dairy Queen with butterfinger. I ordered a small and was so happy I didn't get a medium. I brought half of it home and finished it the following day. My son got a plain chocolate ice cream in a bowl and said it was tasty as well. Yes, I would go back again and go here before you go to the Dairy Queen close by.

We were confused by the incorrect address and spent quite a bit of time trying to find this…read moreplace...there was no 4 Queens Dairy Cream to be found in this location 428 Franklin, but there was a very nice fire station...looks like we needed to head to Cedar Falls!? FRUSTRATING! Get this incorrect business address off the site, please.

Ok when in Iowa you HAVE to have some pie!…read more The apple pie with the crumble was delicious!!! I loved the individual size and crispness of the crust. I want more!

The pies are delicious! The workers are friendly and helpful. The quality of everything is…read moretop-notch. This is a wonderful shop and non-profit organization. We utilize them every chance we get.

The lady was very rude and got our order wrong by a lot. She didn't have very good customer…read moreetiquette and didn't annunciate her words.

2 small blizzards (Berry & Twix) & small twist cone $9. Price isn't bad but nothing special. My…read moreTwix blizzard didn't have much of the "Twix" mix. It tasted plain, vanilla. The berry had literally frozen berries in it. The place is also run by children. I don't think one employee was over 21. They don't wear hair nets or gloves when handling the ice cream. Grossed me out a bit.

One of my favs in the Midwest. Great portions, fast service. Pretty much did drive thru, never…read moredined in.

Pleasantly surprised at quality and quantity of food in what we thought would be considered fast…read morefood restaurant.

Stopped in today for the 3pc chicken tender meal, it is a very good deal and very tasty. and I…read morewould say the employees at this location are top notch very helpful and polite give them thumbs up ....

Very friendly workers. Food is tasty and delicious. My favorite place to go when hungry.read more

Had a truck and trailer and couldn't go through the drive through. Went to the door to order inside…read moreand took 5 minutes before anyone would acknowledge us. They pointed us to the back. So we went to the back to order and waited for another 5 minutes with no response. We went to the drive through window and waited another 5 minutes. Looking into the window we saw the lady behind the counter on her phone and not trying to take our order at all. 10/10 would not recommend. There was also no one in line or waiting for an order. Only us

The gals here were so polite and helpful! They have Orange Julius, they answered their phone, and…read morewere quick. Will now be making this DQ my local CF/Waterloo favorite!

Happened to drive through Waterloo and saw the billboard for this joint. Burgers looked good so we…read morestopped in. Not a huge menu but a good menu. I am going to say this is my favorite smash burger in Iowa. The bun to meat ratio is perfect and the crispy edges in the beef added the perfect texture and flavor. I don't know what fry seasoning is used but it was bomb. Fries were crisp and golden on the outside and super smooth in the inside. Sad we live an hour away or I'd be here all the time. Freddie's ain't got nothing on Big Head.

I love big head! Fast ordering and service, quality food. Shakes are awesome. Burgers have that…read morewonderful crispy edge and gooey cheese. Can order at kiosk or with human.