I can't believe how wonderful this company was to work with. They were kind, knowledgeable and…read moresuper helpful. They helped me with a last-minute Christmas gift for my husband and were able to rush my order for me. I really can't speak more highly of this company. Thanks Bits & Pieces for all your help! What great workmanship! I will definitely be a customer for life!

Love this place always welcomed respectfully and treated like a true customer. Great workers and…read moregreat prices would recommend 10/10.

Owner promised me a free re-size to close my ring sale. When I returned, he stated I waited too…read morelong and I am no longer entitled to a free re-size. No time frame was ever mentioned. It appears his word means nothing once the sale is closed.

I had a really lovely experience at Grand Jewelers. I had plans to find a wedding band and they…read morewere the first stop and only one I made. Erin was very helpful in finding a band that would compliment my beautiful engagement ring. The band arrived on time based on the estimate and I was so pleased with my engagement ring resizing. Communicative store!

I have been looking for a wedding band to match my ring and the family that owns this family run…read morebusiness we're so helpful and wonderful and made me feel like family! I will going here for all of my future jewelry needs! The owner was accommodating to my quick turn around that I needed (I went in on a Wednesday and I needed the ring by the following Friday morning at the latest) and he is making my ring and promised it will be done. I can't wait to see the finished product!!!!

From the owner: Jewelry store selling new and used jewelry, watch and clock repair, and appraisals.read more

Jeff is a very talented designer. His jewelry is one of a kind and looks very high end but his…read moreprices are more than fair. I wouldn't buy my jewelry from anywhere else.

From the owner: custom designed fine jewelry,in house jewelry repair.read more

Lacks ANY sort of integrity! Offered 36% below offers from other wholesalers on gold. Stay away…read more I will never enter the premise again. He offered $3100 on $5050 amount of gold. Typical appraisal would be $4900 (Gold Eagle Coin Shop or online bullion dealer-see picture) Absolute scumbag opportunist This is about a Kruggerand gold coin which contains one ounce of gold. He is trying to DECEIVE you in his reply. Apparently his MO.

Paris' last message to me personally asked for a review. So here it is…read more.. Poor Communication, Disrespectful Behavior, and Unprofessional Workmanship My fiancé went in and clearly asked for a low-profile setting on my engagement ring. When he picked it up, the setting was not low-profile, and the center stone wasn't even centered. When he asked, he was told, "She'll love it," and that I could come back to have it fixed if needed. By September 2024, we decided to move forward with the repair. I messaged the business and was blocked. We attempted to drop the ring off twice during posted business hours, but the shop was closed without notice both times. When I finally reached out directly, Paris, the owner, yelled at me on the phone, talked over me, and told me I needed to "listen to him" because it was his business. I was simply trying to get answers about my engagement ring. When I got it back, the repair was rushed and poorly done. Instead of properly replacing the head, they cut through the basket. I later brought it to three other jewelers, all of whom confirmed the ring was not structurally sound and that the diamond was loose. I returned in person on July 3, 2025, nearly a year later, and only then did they finally agree to replace the head. While I appreciated that step, I had been told I'd get to see a few options--but the new setting had already been installed when I arrived. Not a major issue, but another example of the ongoing lack of transparency and communication. I actually enjoyed his sister and parents who have offered to work with me, all of whom unfortunately work for him. What's most frustrating is that Paris is profiting from a business he clearly doesn't care genuinely about or take pride in. He showed no accountability, was repeatedly unprofessional, and never once apologized. Others in the store tried to smooth things over--but the fact remains: the owner avoided, dismissed, and disrespected a paying client for nearly a year. We should be supporting businesses that value their work and treat clients with respect. Unfortunately, that was not my experience here. I would not recommend this jeweler to anyone supporting small businesses as you can find a small business who cares much more about you. INVEST IN THEM!!! Please note, his mother, father and sister apologized and got me a new head & properly lowered it but in the future my money will now be going to an owner who appreciates people supporting local and treats women with respect even when a man is not present! Just my experience, which is what a review is based upon, but I don't think I'm alone in my thoughts. I just suggest reading his negative reviews and considering my opinion to avoid this mess!

5 Star rating for service and quality of work, I have a service dog and he goes every where I go…read more I went in to have some pins replaced in my watch band. They we really wonderful to not only me , but also to Dodger my Service dog, I waited as they they quickly replace not only the pin that was lost but replaced 6 loose pins and handed me my watch back. I went to pay for the work NO Charge. I would not go any where else to purchase jewelry or repairs. Their service is above and beyond any where I have been Tom Haney , Alma