Just had the rudest customer service experience of my life.
I went into a little doll shop off Colins Street and was browsing the dolls. I recognized several of the brands on sale but couldn't quite place one, so I (quite politely) asked the clerk who the artist was.
She snapped at me "why do you need to know" and a little taken aback, I said "I was just curious, I recognized several of the other brands you have but not these."
She straight up GLARES at me and says in this super rude voice "I never give out my brands because then people like YOU go buy them on the Internet for cheaper."
I had been thinking about buying a little doll there as a souvenir but not after that! I've bought dolls at a solid markup from other doll shops before because I like supporting small businesses but guess who figured out the brand and is probably gonna buy one online just for sheer spite now.
Wow. I have never been treated so rudely for asking a simple question in a shop! Not to mention several of her dolls were boxed with company names clearly visible on them so it's not like all the brands she sells are top secret...What a weird and disappointing interaction. read more