Without a doubt, one of the worst food experiences I have had in a long time. And super disappointing from a place I had high hopes for.
First of all, this restaurant is owned by the same people that own the amazing pizzeria in Bockenheim of the same name. I love that place and it is a solid 5 star experience every time I go there. This restaurant is its polar opposite.
Da Cimino is located in my neighborhood and has a beautiful location and massive terrace for its customers. The prices are very reasonable and they have a good menu. Those are the pluses.
We ate here tonight because we had to stay local because of our dog being injured. We arrived and sat around for at least ten to fifteen minutes before a menu was brought to us (there were about eight to ten tables filled... that was it). We ordered promptly and I ordered a pizza with pepperoniwurst and ananas (pepperoni and pineapple) because they had shitty vegetarian options, in my opinion. The pizzas came out to us around 15-20 minutes later and mine was wrong. Because I think the peppers they put on pizza in Germany is disgraceful and belong in Thai curries (they seriously never use the right ones), I didn't offer to take the wrong pizza and he was nice to fix the mistake.
My partner ate his pizza right then so it wouldn't get cold. He was very underwhelmed. My pizza came out about ten minutes later and it was pale and looked so unappetizing for what I know this brand can produce when it comes to pizzas. I ate half of it and couldn't stomach the rest. It was undercooked so bad that the middle was cold and just doughy. I understand the sense of urgency as the first pizza was wrong, but cook the damn thing through please!
I took the rest of the pizza home as I hate wasting food and then was absolutely repulsed at how they packed it. WHAT THE HELL!??!?! The photos I took indicate how they packed it. They packed it up with napkins and thin paper and it totally absorbed all the grease and the pizza fell apart. I am so pissed off and want my money back. But the look of the pizza made me want to vomit, so I just threw it away.
I had plans to go back and give this place a second shot just hoping they had a bad night. But after seeing how disrespectfully they packed my pizza they sent me home with, I doubt I'll ever make it a point to go back there. They were highly understaffed and the place was just so uninspiring. Frankfurt is the capital of mediocre food, but this really was just lousy. Dr. Oetker can make better pizzas and I literally never thought that would come out of my mouth. I am just really upset at how they packed the pizza- it is disrespectful to the product made, to the animal sacrificed for the dinner, and me as a customer.
APPALLED. read more