We hired Adrianna to regularly clean our home for our short-term rental business. From the start,…read moreAdrianna was very professional, prompt, and we felt like we were in good hands. She cleaned the home fine, but things quickly took a turn from there. Our main issue with Adrianna was the lack of communication and overall inconsistency of when she would show up to clean. Adrianna completely stopped responding to our communication after a specific cleaning. One of the carpets had makeup smeared into it, and Adrianna cleaned it and said she usually charges extra, but didn't want us to foot the bill. However, if this was her gripe, she could've easily communicated that to us and we would have compensated her fairly, as we always did. We were unable to determine why communication stopped. We arranged to have some minor errands done for us, which we paid Adrianna for but were never completed. A large box of linens and pillows was removed from the property by Adrianna, who stated they were "unusable." Despite multiple requests, these items have not been returned. She never showed up for her final clean and we had to find someone last minute to continue operations, which caused us a lot of undue stress and anxiety. Adrianna's phone was also often turned off, the battery was dead, or she claimed that certain texts or images never came through. Because we can no longer get in touch with her, despite repeated attempts, we are currently taking action to recoup the lost inventory that she removed from our home. We fully agree with the other low rating she has received and were very disappointed by our experience with Adrianna's Cleaning Services. We do not recommend her to anyone seeking reliable cleaning services as we feel she was not the person she said she was. While we understand that accidents happen, Adrianna cleaned out her mop in the kitchen sink and a day later, the guest messaged us saying the sink was completely clogged. We ended up having to call an emergency handyman, and he found a small piece of plastic. The guest left us a low rating, which has hurt our business. Overall, Adrianna over-promised and under-delivered. We really expected more from someone who claimed to take so much pride in her work and was a "3rd generation cleaner." Please take caution when considering working with this individual.

Do NOT trust this individual. Paid a "refundable" deposit for her to clean my mother's home while…read moreI was in town.. and she cancelled because she "overbooked." We scheduled for a different day, but she cancelled because she was sick. With two cancellations by Adrianna, I left town and demanded my deposit back as I went with a service who could actually do the job. At first Adrianna declined to refund claiming it was somehow my fault, then she agreed. However, 3 weeks later, she has still failed to refund the deposit and she has now ghosted me. Unless you want to get ripped off, stay away from Adrianna and her husband's company, A Lion Under The Sun Pool and Spa Services

Superb. Great communication, super pleasant, on time, and very thorough. My house was a big job and…read moreAmber had the know-how and elbow grease to get it done right! Highly recommended!

Amber is wonderful! This was my first time having a professional house cleaning and I couldn't be…read moremore pleased. She was thorough, meticulous, and careful with my belongings. I trusted her to be in my home and she was fun to chat with. My home felt so spotless and clean after the job! Not to mention she uses non-toxic cleaning supplies and was very open to using some of my own products. I highly recommend her for any job big or small. Thank you Amber! I'll definitely be calling you again very soon :)

Ingrid is great to work with! She communicates very well and was very flexible if I needed to…read morechange times I was available. She did a great job cleaning our home - I would highly recommend her!

Ingrid and her team have been an important part of taking care of my airbnb house. I've been…read moreworking with her for over 3 years and I wouldn't be able to do it without her. She's honest, reliable and will go out of her way to help when a guest has a last minute request or needs with something. She does a great job and I know I can always count on her. I feel lucky to have found her when I first began this airbnb management adventure.

She has been with us for many, many years, and we are consistently pleased with the quality of her…read morework, with her trustworthiness, and with how good she is to our sensitive and ailing puppy ( the ultimate criterion in our lives for all things and people!).

My parents' house was a HOT mess and Kaylen and her crew made it BEAUTIFUL. She did a deep clean…read moreand she cleaned up years of filth. Now we are ready to sell. I am so grateful for her service and I think anyone who has anything negative to say about her is full of balogna.

I'm going to start by first saying that I did not have my home cleaned because I am a wealthy…read moreperson (I am not) I hired a cleaning service because I'm a new mom and I had fallen behind on my cleaning. Secondly my home is not very big only 543 sq ft and not at all cluttered also I did not need anything special like windows cleaned or the inside of appliances, just a very basic cleaning. The company sent a man out to do an in person quote and quoted me $150. I was a little hesitant with this quote at first because like I said my house is very small and not that dirty but I assumed this was a professional company and I was going to get an amazing clean job. Well I was wrong. Today two cleaners showed up along with the man who did the quote and the man asked me to pay the money up front which made me a little more hesitant but whatever. The cleaners did not show up with professional cleaning supplies and they're equipment was dirty, the mop head was beyond needing to be changed out and they needed a new broom. One of the cleaners kept telling the other cleaners that she was missing spots to clean or that she needed to go back over things so at first I was happy that it seemed like one of them was checking the work and I assumed that meant nothing would be missed. I was wrong again. Before they left they told us they were mopping their way out the door and then they'd be gone, before she walked away I made sure to ask if they had cleaned under the stove and the couch like I had asked and she said that they did. I was stuck waiting for the floors to dry in the back bedroom and as soon as they were dry I went to check the work in the front rooms. At first glance it looked nice but then I noticed that the outside of my fridge was still dirty, I still felt sand on my hard floors walking through barefoot, spots that had not been mopped, floor boards weren't cleaned at all, blinds were not dusted, window tracks still had sand in them, furniture in the living room not dusted. I immediately called the company and told them I was not happy with the cleaning especially a $150 cleaning. For that price my house should of been spotless, I shouldn't of had to call them back over and I didn't think that I needed to stand over their shoulders to make sure they didn't miss anything. ONE of the cleaners came back over and I showed him what was missed and he went back over those areas but tried to leave without sweeping and mopping. He said he didn't think it needed it because he spot cleaned the areas that were missed but I politely asked him to do it since it was definitely still sandy and it's not a very big floor. I am grateful that they sent the cleaners back over but that should never have needed to happen in the first place. After the cleaner left again I noticed that it didn't look like the stove had been moved but I didn't think to check it before because I specifically asked if it had been done and the woman had said yes. I moved the stove to find it very dirty and hadn't been cleaned at all, so then I check under the couch where they claimed to have cleaned under that too and it wasn't clean under there either. Not only did the cleaners do a poor job but they lied right to my face!! I paid $150 to have the cleaners not do a good job, lie to my face, come back a second time and still miss stuff and ended up having to clean up after them.

They clean for me every month , always on time, always do a great job, have used them for a long…read moretime . I love them

This review is a long time coming. I've used this team 3 times so far and they have been excellent…read more Even my guests have commented that they can tell the house was cleaned by a professional. Very responsive, and trustworthy. You're in good hands with them. Thanks Gari!

I have been a professional real estate investor for over 15 years. I can tell you from hands-on…read moreexperience one of the most daunting tasks is finding a cleaner that knows their craft. It doesn't matter if you're long-term or short-term rental owner, you will experience inconsistencies and inefficiencies with cleaners who over promise and under deliver. However, Gari and Cleans to an End have cracked the code on exceeding expectations. The staff is highly vetted and experienced. Not only are they solutions driven, but they will work with you until owner satisfaction is dialed in. My company holds one of the most sought after 5-star rated, top 5% of homes, and "Guest Favorite" STRs in Joshua Tree. Such accolades would be impossible without Cleans to an End. Gari and team came highly recommended to me for the area so I knew she was top notch from the start. Our experience has been turnkey. The entire team is consistent, detailed, and proactive. I stress, they are NOT surface cleaners. They get deep into corners and inconspicuous places that most wouldn't think to look. Almost every 5-star review we receive the cleanliness of the home is mentioned. Cleans to an In's invoicing is streamlined with multiple available payment methods. The company has a competitive fee structure in place that works very well for us. And ultimately, they keep eyes on the property proactively. They'll let you know if you're running low on supplies, something looks off, or if there could be a potential maintenance issue. In summary, Cleans to an End is for meticulous owners who take hosting and renting very serious. If you are looking to elevate how your property is presented to guests and tenants, then Gari will see to it that her team will get you dialed in systematically. We recommend Cleans to an End without reservation.

Best in the desert!! Daniel and Monica make the best housekeeping team! They are both extremely…read moreresponsive, who provide great customer service and do exceptional work! Top quality! Highly recommended!

Daniel And Monica did an awesome job cleaning my forest service cabin in Fawnskin. They are very…read morethorough and had a great attitude. I would definitely entrust any property to StayReady! They were hard-working and reasonable and know the particulars of the Big Bear market and short-term / Airbnb clients: cleaning, home repairs, short-term management, they do it all.