Update after another visit:
I decided to give D Spot another try tonight, hoping for a better experience than my first visit. While the food was much better this time, the service unfortunately still left a lot to be desired.
We came as a party of seven. When we walked in, the person at the front desk didn't even look up or acknowledge us. We basically had to wait for him to finish what he was doing before being greeted. What surprised me even more was that more than half the restaurant was empty, yet we were still asked to wait because they were "busy" and couldn't seat us right away.
After everyone had arrived, we waited over 15 minutes before anyone came over. We asked to order drinks first, but were told they'd come back to take the whole order instead. They never did. Another server eventually took our order, and one of the drinks was still forgotten.
The tables and seats also weren't very clean. There were crumbs and even hair on the seating, so we ended up wiping everything down ourselves. On top of that, there were fruit flies around our table throughout the meal, which was pretty annoying.
To give credit where it's due, the food itself was good this time and we had no complaints about what we ordered. Unfortunately, the service and cleanliness still didn't match the quality of the food.
Original review (1 year ago):
My experience didn't leave the best first impression...
To summarize, my rating is mainly for the beautiful decor inside and the comfortable spacious seating. The desserts were average, my request for adding blueberries turned out to be blackberries, and the crepes were surprisingly crispy rather than soft.
We arrived about an hour before closing, ordered two crepes, one waffle, two drinks, a hot dog, and poutine. Our server was friendly, but we were surprised she didn't have to write down our order at all. To our disappointment, all desserts were served first, only to find out about an hour later our poutine and hot dog were never entered into the system. When we asked if they were on the way, we were told the machines had already been shut down. (The only things we thoroughly enjoyed were the drinks.)
We stopped in for a late-night snack and dessert as I'd been wanting to try this place every time I passed by after the movies, but it turned out to be a bit of a letdown. read more