Our washering mach would not release the door. called Forest Appliance Repair and they came out…read morethe next day. Fantastic repairman got it working and explained what happened and how he fixed it. I would easily recommend them

I don't know where to start. Everything about this Crandon business is almost unbelievably and…read moreoutstandingly good. First, in early November 2023, when we had a problem with our washer at my family's cottage nearby, Cody came out to repair it. We had the same problem with that washer in mid-July of this year and determined that we didn't want to have it fixed again, only to have the same problem possibly happen again in another year. I decided to see what Forest TV had in stock and what their prices were, having decided not to buy again from the well-known regional appliance and hardware store in Rhinelander. I also remembered what several of our friends had said about Forest servicing what they sell and how kind and helpful the staff is there. We were in a time crunch because we had to leave town within 6 days. When I called Forest TV on a Saturday morning and told Gabriel about our need for a new washer very soon, he said he'd wait for us to come into the store: they were short-staffed and he'd have to leave to make a service call. When we arrived, Gabriel showed us several washers and, when we asked, gave us his recommendation based on our needs. I was very pleasantly surprised to see that their prices were less than that Rhinelander store. Gabriel even went way "above and beyond" his position and squeezed us in for an installation 3 days later, on the next Tuesday. He and Cody delivered and installed the new washer and took away the old one, all with the most helpful and friendly demeanor. When a friend needed a new refrigerator, I went with her to Forest TV to pick out her new one. As always, the staff there treated her with kindness, an experienced level of knowledge, and friendliness. Just like their website reads, Forest TV has a small-town store with "big box" prices. I was thrilled to find such a caring, reasonably-priced, helpful store in a small town - they treat customers like friends, like family. You will almost never see this kind of treatment in a big metropolitan area. From now on, Forest TV & Appliance is our appliance store. Thank you all for your knowledge, help, and kindness.

Excellent service from A1 Septic Systems, and specifically to Greg and Dustin. We were having…read moredifficulties getting a septic company out to bid on a system repair. A1 sent a team within days of my request. Greg and Dustin came prepared. Having pulled a prior septic permit, they knew the system configuration. They fixed the issue on the spot. The scope of work was far less than the original plumber's assessment. A1 Septic Service will be our go to company from now on. Thanks!

Another 'horrible' review, same as several other reviewers. I Highly recommend choosing another…read moreservice. I received a proposal (conventional septic) and while the price was very reasonable, the staff and owner refused to answer my questions about why, among other things, there were four places within the agreement in which they could raise the price (I see another reviewer had this issue as well.) I contacted them on seven different occasions attempting to get an answer about the agreement and a soil test for which they said I had to pay. I was ignored and many weeks later, when I finally received a voicemail answer, their employee Bruce Collins, said 'the girls' had showed them all the emails I sent and they (he and owner Tom) "don't know what I'm getting at with my questions". He went on to say owner Tom won't address my questions and doesn't want my business. This whole thing reeks of them thinking I'm just a silly girl, asking far too many questions. I was thoroughly insulted by this response but more than happy to move on because what woman would want to do business with them after being treated this way? I just needed to know if I had a soil test. When I called back to simply find out if I had a soil test I could use to hire another service, I was met with a combative 'office manager' named Shannon. The phone was on speaker and my son was listening as I asked her to send me something stating I don't owe them for a soil test. She hollered at me claiming I was harassing them by sending them 'all these nasty emails'! I have a copy of every single communication and a timeline of events and nobody would consider anything I wrote or said, 'nasty'. I was again ready to let this all go but then I heard through the grapevine that the office manager, Shannon, told Cindy Collins (their employee Bruce's wife) that I am a 'b__tch'!! Full disclosure, Cindy is my sister-in-law and upon learning that I was being called names, I wrote a letter explaining all of this and sent it to the owners, at their home, so the office manager couldn't intercept my letter. I asked them to contact me for an explanation or maybe even an apology for this unprofessional behavior. That was on July 22 and to date, Tom & Candy Arts, the owners, have not responded. Terrible experience. Currently searching for another service.

Very knowledgeable was able to diagnose the problem with my oven quickly…read more Ordered the part and came back in a timely manner since we are miles away from his location. Very clean in the repair and I thought it was reasonable price. Use him for your appliance repairs.

Ended up not using the service,so I cannot rate it. Gave it one star only to be able to post the…read morereview. I don't know whether they're good or bad.

Several years ago, after working for a major corporate repair service for many years, Tom started…read morehis own independent appliance repair service in our area. Since (as we found out) the sole appliance store in our town only services appliances bought from their store, we were referred to Tom -- who promptly returned our call and scheduled a visit to repair our dryer. While he was repairing our dryer I inquired whether he worked on stoves too (as the igniter on my gas oven was failing). He said, "Yes, I do," and he was willing to take a look at it after he finished the dryer. It turns out he had a new igniter on his truck and ten minutes later our oven was up and running again. Tom apologized that the bill would be higher than he quoted because of the extra work -- but no problem for us -- the oven and dryer were fixed and the price was fair and worth every penny. Fast forward two weeks -- the dryer starts acting up again. So we called Tom and again he promptly scheduled an appointment. It turns our that the new part he installed had failed. So he replaced it -- at no charge -- because it was clearly under warranty. Hopefully everything will keep running for a long time. But if something happens -- we'll be calling Tom again -- and we highly recommend him for your appliance repairs.

Great job on the repair. Diagnosed quickly and fixed fast. Will use them in he future.read more

Avoid. We had a very, very bad experience. First, they didn't complete the most important part of…read morethe project, which screwed up the next vendor coming in. Their other habit is to quote a project, and then everything about it is somehow harder than they originally quoted. Given the chance to make things right, they just want to argue.

Had a chance to utilize ICT services this past week. Michael Hurkmans is wonderful. Very…read moreknowledgeable and the job was done well. Have no qualms about recommending services. Office staff was also very helpful. Checked wiring and replaced a burnt switch caused by electric car overload and reoutfitted an sodium vapor yard light with marine cover plates for outlets and a LED bulb, which draws far less current than the sodium vapor. Very happy.