Insurance/Fraud warning !! What a truly awful company Sixt is. Charged extra insurance after…read moreexplaining to Mme Thuet more then once at the desk Lille Station Europe that I didn't need any cover. I even showed her on my booking that I had paid for it. When my credit card was taken I was told I was signing for the deposit but was charged for an insurance. What scam. The staff receives monetary awards for selling insurance. I book dozens of cars a year all over the globe, never have I been so boldly ripped off. Will be taking matters further. It's nothing but fraud. I would stick to Europe car or Avis, Budget or Enterprise !
Also the car I received I was told was an upgrade, maybe as it was Mercedes it is perceived as one, but it was in fact smaller in size to the one I had booked. Virtually a compact. We requested a Nissian Qashqai. A significantly bigger vehicle in size. As there were four of us the Mercedes was in fact a down grade for us. Greatly uncomfortable.
