Started a project on Yelp and they answered the call. Due to circumstance I needed to delay the…read moreproject and they were happy to accomodated me. They replaced a gas pipe from the meter into the house and replaced an outside faucet that been leaking. Both jobs were done well. The whole crew was friendly and kept me informed of what it was going to take to get the job done.

Told me the reason my toilet overflowed and filled the tub .Told me it was hair in the drain…read more It overflowed again. Called Roto Rooter and they used a camera. Turns out my pipes were clogged. They fixed the problem. I paid $169.00 for incorrect info. When I called All American when the toilet clogged again( before I called Roto Rooter) I was told they don't work on weekends. I was seriously disappointed. Did not receive a refund.

Our hot water pipes were making loud clicking noises. Several other plumbers told us we had to…read morehave the whole water lines replaced for about $10,000. They wouldn't even look under the house. Gabe and Owen went down and found right away that some pipe hangers were too tight for when the pipes expand a little. They replaced them for a lot less, and the noises went away. What a relief to find an honest and competent plumber.

My wife and I are so happy we found Gabe at "Hoyt Family Plumbing" we all know how hard it is to…read morefind a reliable, honest, professional service company in any profession. I have found the best plumber in Albany, Oregon. We have had Gabe to our home for 3 different upgrades (Moen Home Smart Water Valve System, Black Pipe Repair/Upgrade, Gerber ADA Toilet) and in every instance he's notified us 30 minutes prior to arriving, respected our home, reasonable pricing and professional clean work. Thumbs up to Gabe

A few weeks ago we had Ryan from Air Stars out to perform an annual service on our HVAC. He…read morediscovered that our unit was icing up (we already knew it was on its last leg) and we decided to bite the bullet and replace it. They didn't charge for the service call and had an estimator, Omar, out here the same day. He laid out all the options and we chose our new HVAC. They scheduled our install for the following week, which is unheard of in this post-pandemic world. Randolph and Bryan showed up on time and were quick in their work. They completed the install and clean up by early afternoon and took measurements for a new custom door to cover the HVAC system. Today Andrey came to install the custom door. He was also quick, efficient, knowledgeable and friendly. In fact, everyone involved from start to finish was top notch. The entire process only took three weeks, as compared to five months to replace a broken garage door in 2021 and a year to replace our kitchen in 2022. We already trusted Air Stars because we had them install Mitsubishi ductless units 18 months ago in our granny unit (to replace baseboard and wall heaters and to add A/C). We are very pleased with Air Stars and would recommend them.

I spoke with Omar about a year ago and had them service my unit. At the time I was selling my home…read moreand downsizing so cost was a huge factor for me. Their prices were very reasonable and the service was prompt and professional. The sales process felt a little drawn out, and I was not interested in spending more than necessary. Over all I would definitely recommend them.

I had a routine a/c and furnace check. Epi called to let me know she was on her way and told me…read morewhat she was doing today. Great customer service. I highly recommend Epi!

Shawn with customer service reached out to set things right and explained what happened and why the…read moreexperience was not up to their typical standards. So I am updating from 1 star to 3.

Short story - FABULOUS service! Prompt, reasonable, honest, forthright. HIGHLY recommend Jason…read more Long story - the sewer line started backing up in the shower at one of my rentals. I called all my usual vendors for this but everyone was booked. I gave Jason a shot and boy was that the best idea ever. He showed up within 2.5 hours of me calling, was cheaper than I expected even though the problem was way worse than I expected, and he explained what the real problem is for future maintenance. Honestly, I am so glad I found him. It was a great experience, all things considered. He is my new go-to person for all things involving a drain line. Oh and he does sewer scopes and rain drain scopes!

From the owner: We are Busy Bee Drain. A locally owned & Operated family business with over 17 years in the drain…read morecleaning industry. We offer the highest quality of service with honest, affordable pricing and options to fix any of your drain and sewer problems. Just give us a BUZZ for the best service around.

Very responsive, friendly, and professional. They helped us fix a really stubborn clog in one of…read moreour drain lines last week. It was more difficult to fix than we expected, but they stuck with it and the cost was very reasonable considering how much work they had to do.

I left a message on Sunday night - 12/30/18 - and they called back at 8:15 the next morning. They…read morewere here within an hour. Plumber explained what he was doing and fixed the problem quickly. Very pleased with this service. They deserve the 5 stars.

I called Trident out and a tech named kyris showed up, he was professional, courteous, and…read moreexplained everything thoroughly. he gave me a bid showing me exactly what needed to be done and I was a little skeptical at first but I agreed to the price as it was much lower than the other to companies in Salem that gave me bids. Kyris finished up the work and I was blown at how good he did! I will now use Trident Plumbing from now on.. 5 stars for the above and beyond work he did at his price. thank you

From the owner: Trident Plumbing is a service dedicated to providing great quality plumbing repair at a fair price…read moreto homeowners and commercial businesses in Oregon. A five-star rated plumbing company, Trident Plumbing focuses on the highest level of customer satisfaction by paying close attention to the details of each job and using the premium quality materials without gouging our clients checkbook. Our plumbers are experts in the installation of all major plumbing fixture brands, They are trained on pumps, water heaters, tankless water heaters, sewers & drains. If you’re looking for a plumber in Salem, Aumsville, Stayton, Jefferson, Albany, Eugene, and surrounding areas, Trident Plumbing is the honest choice. We are proud to be your Hometown Plumber.

Showed up on time. He was very knowledgeable. Did great work. Will use him again…read more k. h.

Hajak Heating was affordable, responsive and ef! Brandon is a good heating and cooling repairman! I…read morewould highly recommend this company!! Chris McLaren

We had Evergreen come out to give us a quote on a repair or replacement of a toilet. The technician…read moretold my wife that the toilet we had was for a pressurized system and told her about how dangerous they were and how they can hurt people. We have used this system for 5 years. He said that he could replace the entire toilet, so she tried to get a hold of me, but I was at work and not available. She felt pressured to make a decision so she told him to just replace the toilet. They then charged her almost $1100 to replace the toilet. The new toilet runs about $285 at Home Depot. Of course, later that same evening we got a quote back from another reputable company, saying their cost for putting in a new toilet was $375, which did not include the price of the toilet, which we had originally planned to supply for whomever did the work. I called and talked to a manager about the astronomical costs and they provided me with the following information/excuse for their costs. The breakdown of how they charge is as follows: 40% for parts and labor 10% for pure profit 50% goes towards operating costs such as their fleet of vehicles and advertising. So just remember that when your quote comes back to you, 50% of your quote is just to pay for their vehicles and their advertising cost and has nothing to do with the cost of actually doing work for you. I wish I would've seen the reviews about them price gouging prior to even calling them. Because I called them to question their price gouging and scare tactics, they did refund us $54.00, as if that makes up for the several hundreds of dollars they overcharged us.

The workers seem to do quality work, but the fees are very expensive. Beware of the…read moreinspectors/estimators that come out to inspect and provide bids; they may not be doing a thorough investigation or providing accurate information regarding your situation and the remedy. Do due diligence and get a second opinion at least.