The only reason why I went inside was I forgot to add an extra passport photo. But I was surprised…read morehow large this place is considering that mostly everything is usually done online. which you can tell due to the lack of visitors that come to the office When I arrived. I had an appointment and I got there right at 8:30 but I was still made to sit in the lobby for five minutes and then I was called by another person that wasn't the person that I was on the phone with. I am planning to go to Japan and I wanted to do the Mario kart around Tokyo, but you need an international drivers license and AAA is a company that does it for you before you leave the United States . I end up getting a membership for the whole year. It was five dollars and I'll see if it's worth it or not. I'm getting the international drivers license was worth it, but I am unsure of what other discounts you can get.

I have been a member of AAA for 35 years. Last night my sister had to call AAA because her truck…read morewas in a ditch (accident). She had just left the baseball field after watching a high school game. She called AAA at 8:30pm and called me at 9:10pm to inform me. She called me again at 10:40pm, she had not heard from AAA or a tow driver. I made a call to AAA and was told they had no idea when a driver would be dispatched. At 11:30pm she called me and stated she had called AAA again, after no response from them and was informed it could be another 3 hours (2:30am) before anyone arrived to help. She made the decision to call someone else and was on her way home at 12:30. When I joined AAA, their service was outstanding, but I would not recommend AAA any longer. Response time is ridiculous and you get the same old "I'm sorry for the inconvenience", but no help. PLEASE find another roadside assistance company! (Spoke with AAA this morning, the lady on the phone was very sympathetic and offered me a $40.00 credit, doesn't seem equal to the stress this problem created.)

The owner of this company clearly is a joke since the response to my review was posted about 4…read moreyears later. And 4 years later my review has not changed. Your shoddy service had nothing to do with weather - we had picture perfect weather. Your reply did nothing to address the points raised in my review. What I do have however is: 1. A bus full of wedding guests who can vouch for the lack of professionalism of your driver and the fact that he got lost and the extra time cost us extra money and your company did nothing to rectify that. 2. I have emails etc documenting our specific requests for a bus equipped with an audio system to play certain things pertaining to the wedding. What we got instead was a old beat up bus that didn't even have a working AM/FM player. And once again no compensation or followup to our concerns.

From the owner: We are a locally owned family business. Customer service is our #1 priority!We aim to please you…read moreanyway we can. We have motorcoaches for transportation to venues,events fairs,festivals,day trips,overnights.

Everything is & has been handled perfectly so far in preparation for the upcoming service in Nov…read more 2024!

From the owner: Embark on an unforgettable journey with EZ Bus Tours and Trave for your group of 25 or more…read more Contact us today to provide your charter bus services. We do NOT offer transfers for single passengers or small groups less than 25.